I have bought five bracelets over the past year and I absolutely adore them. So well made and i'm particularly impressed with the strong elastic used. They have not stretched. I love how I can wear... Voir plus
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I have purchased many bracelets over the years and absolutely love this jewelry. BUT I have found every single bracelet ends up snapping. I only wear them on special occasions probably once a month. I... Voir plus
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Amazing customer service from the team, especially Martina. She was incredibly helpful and answered all of my questions. My bracelet issue was resolved swiftly, with constant communication and updat... Voir plus
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Wonderful service from Annie Haak right from the word go I got 1 bracket restrung at a well known jewellers, I only done this because it was right on my doorstep but omg the difference was like c... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Inspired by and designed on the magical Indonesian island of Bali, ANNIE HAAK’s beautiful range of 925 Sterling Silver and Gold Plated jewellery features unique stacking bracelets, rings, earrings and necklaces. Handcrafted in the brand’s Hampshire studio, many of the designs are intended to carry a special meaning by way of mantras and symbols that represent luck, love, protection and strength.
Coordonnées de contact
2 Ridgeway Park, Bedford Road, GU32 3QF, Petersfield, , Royaume-Uni
- 01730 231188
- customerservices@anniehaak.com
- www.anniehaakdesigns.co.uk
4,5
Excellent
87 avis
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I have bought five bracelets over the…
I have bought five bracelets over the past year and I absolutely adore them. So well made and i'm particularly impressed with the strong elastic used. They have not stretched. I love how I can wear them all together or individually. I can't wait to build up my collection.
15 septembre 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your lovely review! It makes us so happy to hear how much you are enjoying your bracelets and that you’ve been building your collection over the past year. 💕 We’re especially pleased to hear you’ve noticed the quality of the elastic - we put a lot of care into making sure our bracelets are both beautiful and durable.
We love that you wear them both individually and stacked together! Thank you for your continued support, and we can’t wait to see which one you add to your collection next. ✨
I have purchased many bracelets over…
I have purchased many bracelets over the years and absolutely love this jewelry. BUT I have found every single bracelet ends up snapping. I only wear them on special occasions probably once a month. I literally get them out of my jewelry box and they are snapped! So be warned they don't have a long wearable sell by date!
12 septembre 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you for sharing your experience, and we are so sorry to hear that your bracelets have repeatedly snapped, especially as you’ve only worn them on special occasions. It’s lovely to hear how much you love our jewellery, but we completely understand how disappointing it must be to find a bracelet damaged when taking it out of your jewellery box.
We take the quality and durability of our pieces very seriously, and your feedback is genuinely valuable to us. We’d really appreciate the opportunity to look into this further and see how we can help.
Please get in touch with our customer service team at annie@anniehaak.com with your order details so we can assist you.
Amazing customer service from the team especially Martina
Amazing customer service from the team, especially Martina. She was incredibly helpful and answered all of my questions. My bracelet issue was resolved swiftly, with constant communication and updates whenever needed.
I never had to wait long for a response, which was great. The team was very friendly, professional, and helpful throughout the whole process. I’m really pleased with the service I received and would definitely recommend them!
11 septembre 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your wonderful review! We are thrilled to hear that Martina was able to help and that your bracelet issue was resolved quickly and smoothly. We’ll be sure to share your lovely feedback with Martina and the team.
It’s fantastic to know that you felt well supported and kept informed throughout the process. Your kind words mean a lot to us, and we really appreciate your recommendation! 💕
Not only do I love and own many Annie…
Not only do I love and own many Annie Haak bracelets, rings and earrings, but their service is exceptional too. When my boyfriend bought me a ring that was too big, they paid return shipping, fixed it and sent it back, all with 4 days. Very friendly and helpful service!
1 septembre 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your wonderful review!
We are delighted to hear how much you love your Annie Haak jewellery, and it’s fantastic to know you were so happy with our service too. Thank you for your continued support - it truly means the world to us! ✨
5 🌟 service, always.
Always a prompt service and delivery. Customer service is exceptional and always on hand when I needed gold plated beads replaced or replated or just an enquiry. So, so helpful and great communication updates.
19 août 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your lovely review! We are delighted to hear that you’ve been so happy with our service and communication. It’s always a pleasure to help with your gold-plated beads, whether it’s a replacement, or simply answering a question. We really appreciate your support and kind words! 💛
Wonderful service from Annie Haak right…
Wonderful service from Annie Haak right from the word go
I got 1 bracket restrung at a well known jewellers, I only done this because it was right on my doorstep but omg the difference was like chalk and cheese.
In hind sight I should’ve sent it to Annie Haak in the first instance, a lesson learnt
The communication between ourselves was 1st class, definitely wouldn’t hesitate to use this service again when I need to 5 stars from one happy customer
Thank you again
15 août 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your wonderful review! We are absolutely delighted to hear that you were so pleased with the restringing service and, most importantly, the finished result. 💕 It’s lovely to hear that our communication made the experience even better too. We really appreciate your kind words and the 5 stars!
Husband ordered an Annie Haak bracelet…
Husband ordered an Annie Haak bracelet stack of 3 from another company selling Annie Haak products. Looked stunning online. However when it arrived it was so tiny and insignificant looking for the price paid, very disappointing and not the special piece of jewellery I had envisaged. Online photos are enlarged so the bracelets look deceivingly larger than they are, beads look bigger when infact they are very tiny. Pretty but too expensive for what they are.
20 décembre 2025
Avis spontané
Réponse de Annie Haak Designs
Thank you for taking the time to share your feedback. We're sorry to hear that the bracelet stack did not meet your expectations.
We understand how disappointing it can be when a piece doesn't feel as special as you had hoped. We always aim to provide clear product photography and detailed descriptions to help customers understand the scale and detail of our jewellery before making a purchase.
As your purchase was made through another retailer rather than directly with us, we're unfortunately unable to access the order details or assist with the transaction itself. However, if you would be happy to contact our customer service team at customerservices@anniehaak.com and let us know where the bracelet was purchased, we would be very grateful. This would allow us to review the imagery being used by the retailer and ensure that our products are being represented as accurately as possible.
Thank you again for taking the time to share your experience. We genuinely value all customer feedback as it helps us continue to improve.
My husband bought me one of Annie’s…
My husband bought me one of Annie’s bracelets for my 60th birthday. I love it and wear it constantly. Sadly I had a problem with one of the chains but the customer service team was amazing. They took the bracelet back, repaired and returned it very quickly. No fuss, so efficient and helpful.
3 août 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your lovely review. We are delighted to hear that your husband chose one of our bracelets to celebrate your 60th birthday, and even happier to know it's become a piece you wear every day.
We are sorry you experienced an issue with the chain, but we're pleased our customer service team was able to repair and return your bracelet quickly. Making sure our customers can continue enjoying their jewellery is always our priority.
Thank you again for your kind words and for taking the time to share your experience. We hope your bracelet continues to bring you joy for many years to come.
Ordered a bracelet from Annie Haak…
Ordered a bracelet from Annie Haak website - for some reason the delivery details were incorrect on the order confirmation - but I sent an email to them and it was answered immediately by Martina. Not only did she correct the error she also arranged for the item to be dispatched immediately so it would arrive in time for the recipient's birthday. You do not see this type of customer care these days. Thank you Martina.
10 juillet 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for taking the time to share your experience. We are delighted to hear that Martina was able to quickly resolve the delivery issue and ensure your bracelet arrived in time for such a special occasion. We pride ourselves on providing exceptional customer service, so your kind words mean a great deal to us.
We'll be sure to pass your lovely feedback on to Martina. We hope the recipient loved their birthday gift, and we look forward to welcoming you back to Annie Haak soon! ✨
Amazing customer service
Amazing customer service, replaced a heart on my bracelet, no fuss quick and efficient service
26 juin 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for the lovely review!
We're thrilled to hear that we could get your bracelet sorted out quickly and efficiently. Our team always aims to make things as smooth and hassle-free as possible, so it means the world to us that you had a great experience. 😊
A great company to deal with
The customer service from Martina at this company is excellent. I sent my bracelet back this company to have it restrung. The day they received the parcel from me they sent a reasonable quote of £19.95 by email which I accepted & paid for. Martina from the company told me it could take upto three weeks to do the work & return the bracelet to me. I emailed saying I was going on holiday shortly & if they could do the work sooner I would appreciate it. The very next day I received the clean & restrung bracelet back. My bracelet is 10 years old but now looks brand new. Thank you to Martina & Annie Haak Designs.
26 juin 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for taking the time to share your wonderful experience!
We are absolutely thrilled to hear that Martina and the team were able to rush your bracelet's restringing and get it back to you just in time for your holiday. We always try to go the extra mile for our customers whenever we can.
Hearing that your 10-year-old bracelet now looks brand new is the ultimate compliment! We hope you have a fantastic holiday showing it off.
Thank you for being a valued customer, and we will be sure to pass your kind words along to Martina.
Warmest wishes,
The Annie Haak Designs Team
Almost 2 years ago I purchased the…
Almost 2 years ago I purchased the silver sunflower necklace & the silver rose necklace. Both of the clasps have broken in this time. They’d been soldered on, so I can’t imagine how they could be fixed. I’ve worn the one once & the other twice. Not what I would call quality, although they were such beautiful pieces. Reason for late review is because I’d put them away & forgotten about them. However, not all is lost as I’ve also found in my little stash some silVan eve chains (which I’ve had since the 80s) so I’ve put the sunflower & rose on them.
12 décembre 2025
Avis spontané
Réponse de Annie Haak Designs
Thank you for taking the time to leave your review. We are so sorry to hear that both clasps broke, especially after being worn so little. That's certainly not the experience we want our customers to have.
We are pleased to hear you were able to give the pendants a new lease of life using your silver chains, but we'd still love the opportunity to help. If you're happy to get in touch with our customer service team at annie@anniehaak.com, we'd be more than happy to take a closer look and see what we can do for you.
Thank you again for your feedback, and we hope to hear from you soon.
I’m absolutely delighted with all my…
I’m absolutely delighted with all my jewellery purchases from Annie Haak. The quality exceeded all my expectations—the craftsmanship is beautiful, and they feels really well-made and durable. The designs are elegant yet versatile, so they work perfectly for both everyday wear and more special occasions.
I always receive lovely compliments when wearing Annie Haak jewellery!
Overall, they are fantastic purchases, and I would definitely recommend to anyone looking for a stylish, unique and high-quality jewellery.
Annie Haak customer service are extremely helpful, and respond to emails very promptly, jewellery orders are received very quickly in a lovely presentation box, which makes the experience very enjoyable.
11 juin 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your wonderful review and for your continued support! We are delighted to hear that you have been so pleased with your jewellery purchases and that the quality and designs have exceeded your expectations.
It means a great deal to us to know that you enjoy wearing your jewellery and receive compliments on it. We are also thrilled that you've had a positive experience with our customer service, delivery, and presentation packaging, as we strive to make every order special from start to finish.
Thank you again for taking the time to share your experience and for recommending us to others. We truly appreciate your kind words and look forward to welcoming you back in the future.
Best wishes, the AH Team
Beautiful jewellery, fantastic after care
Beautiful jewellery and a fantastic, personal after care service. I have had 2 much loved beaded bracelets re strung over the last couple of years and they have each returned promptly, well packaged and looking like new. Highly recommended!
23 mai 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your lovely review!
We are delighted to hear that you’ve been happy with both your jewellery and our aftercare service. It’s always a pleasure to help restore treasured pieces, and we are glad your bracelets returned looking as good as new. Your kind words and recommendation mean a great deal to us.
We look forward to helping you enjoy your jewellery for many years to come :)
Great customer service A1
I have been buying many Annie Haak bracelets for at least 10 years! I wear them constantly, really! they are co comfortable. I have about 7 now, and get so many compliments. Always my go to, for friends birthdays.
I have arthritis and it was very sad when I had to have my rings cut off, because of swollen joints. I was browsing Annie’s site and saw the elastic rings, they are sooo pretty, I can easily get them on but they say inplace with my, still skinny fingers. I’ve started stacking them, so stunning and comfortable, thanks Annie and her fantastic customer service team, nothing is too much trouble. A1***** service.
11 mai 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for this beautiful review 💖
It means the world to hear you have been wearing Annie Haak bracelets for over 10 years and that they have become your go-to pieces for both yourself and gifts for friends. We absolutely love hearing how comfortable and easy to wear they are for you.
We are especially touched to hear how much you are enjoying the elastic rings, stacking sounds absolutely stunning!
Thank you as well for your kind words about our customer services, we will be sure to share this with Martina!
Excellent customer service ❤️
Excellent customer service ❤️
Beautiful products.
Far superior to many alternatives.
23 avril 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your kind words ❤️ We are delighted you had a great experience with our customer service and that you love the products. Your support means a lot to us, and we look forward to serving you again soon!
1st class customer service
1st class customer service, very quick to reply to me when I realised my order wouldn’t arrive on time and it was all sorted within a few emails and my parcel was even sent out for next day delivery so that I received it on time for when I needed it. So big thanks to Martina for her 1st class customer service.
17 avril 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for taking the time to leave such a lovely review - it really means a lot to us.
I am especially glad Martina was able to get everything sorted quickly and ensure your order arrived in time for when you needed it. We will make sure she sees your kind words.
Thanks again for your support, and we hope you enjoy your piece.
Best service
love all my jewellery from this company & their customer service is always spot on, helpful, efficient and friendly
Keep up the good work
Many thanks as always x
18 avril 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your lovely review - it really means a lot to us.
We are so happy to hear you love your jewellery and that our customer service team has consistently been helpful, efficient, and friendly. I’ll be sure to pass your kind words on to the team.
Thanks again for your continued support - it’s always appreciated.
True Affirmation Bracelet.
True Affirmation Bracelet.
I ordered the true affirmation bracelet during the recent Annie Haak end of season sale. The bracelet is beautiful, the motto I chose makes me feel good about myself. The eco packaging is lovely. The process from ordering to receiving my bracelet was seamless. I now have a beautiful stack of Annie Haak bracelets. I do love Annie Haak jewellery.
1 avril 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your lovely review! We are delighted to hear how much you love your True Affirmation bracelet and that the motto you chose makes you feel good - that’s exactly what they are designed to do ✨
It’s also wonderful to know that you enjoyed our eco-friendly packaging and had a smooth experience from ordering through to delivery.
We truly appreciate your continued support and are so happy to be part of your growing Annie Haak bracelet stack.
Great customer service
Great customer service! I ordered a bracelet last year (love Annie Haak bracelets) and this week ordered another but I had trouble with the order going through. I contacted them by email and have been so impressed with the customer service. They reply super quickly and have manually placed my order and sorted my account so that I won't have a problem in the future. This is my 3rd bracelet, the 1st one I found in a shop local to me. Their bracelets are lovely and last a long time. Highly recommend the jewellery and the company.
31 mars 2026
Avis spontané
Réponse de Annie Haak Designs
Thank you so much for your kind review!
We are delighted to hear how pleased you are with both your bracelets and your experience with our customer service team. It’s wonderful to know we were able to help resolve the issue quickly and get your order sorted smoothly.
We truly appreciate your continued support, especially coming back for your third bracelet – that means a lot to us!
Thank you again for your recommendation, and we hope you continue to enjoy your jewellery for many years to come!
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