Spoke with somebody named Sophie Fast replies, helped me with my trouble with cancelling my membership swiftly and concisely no problems at all Respectful, kind and helpful very happy with the s... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Emailed 2 days ago, of asking support with 12 month agreement which I have entered in May, and never thought that I would be supported by such a high manner and empathy, as my car broke down and then... Voir plus
L'entreprise a répondu
Came here to write a review about a lovely lady named Beverly. She helped me with extreme profession and speed. I was very happy with the service I was provided in rectifying a debit issue. What I did... Voir plus
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I needed help with an issue that I had this morning with my Membership and Direct Debit. I went on Live Chat and got connected to Zoe. Who was absolutely amazing, she made my process very smooth and s... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Direct debit collections, debt recovery, integrated software solutions and online digital marketing to attract new members for your gym or club.
Coordonnées de contact
Regus House, B908AG, Solihul, Royaume-Uni
- www.ashbourne-memberships.co.uk
4,9
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Abbie was so helpful today she
Abbie was so helpful today she sorted out my membership subscription date she was so fast and she was understanding. She really helped today thank you Abbie.
7 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Emma, you are very welcome, and thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Abbie was great and very quick getting…
Abbie was great and very quick getting back to me. She’s also a great credit to the team
7 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Thank you for taking the time to give us such a great 5 star review! Abbie was delighted to be able to help you quickly and efficiently. Best wishes, Ashbourne
Excellent customer service from Megan…
Excellent customer service from Megan today! Sorted an issue efficiently.
7 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Rosemarie, thank you so much for taking time out of your day to leave us such an excellent review! Megan was happy to help, and your review is really appreciated. Best wishes, Ashbourne
The cheapest membership for gym sauna…
The cheapest membership for gym sauna and potentially steam up and running in town and also had some issues with my membership so it tooke one email to get this rectified Thank you very much
6 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Muhammad,thank you so much for taking the time to give us such a great review! We all work really hard to support members quickly and efficiently so your review is really appreciated. Best wishes, Ashbourne
Jessica in Ashbourne Membership…
Jessica in Ashbourne Membership management was fantastic sorted my issue in no time and fantastic communication I couldn’t recommend her enough.
Ray
6 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Ray, thank you for taking the time to give us a 5 star review! Jessica was delighted to be able to address your issue quickly and efficiently. Best wishes, Ashbourne
Cancellation of a contract
Contacted Ashbourne late evening about cancelling my membership and had an email back from Sophie waiting in the morning and all sorted and resolved with one email, can’t fault them.
6 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Richy, thank you so much for taking time out of your day to leave us such an excellent review! Sophie was happy to help, and your review is really appreciated. Best wishes, Ashbourne
Abbie was a great help
Abbie was a great help. She understood my situation and was able to assist me in providing a solution the matter whilst giving clear information and I found her to be very reasonable. Would recommend this service
6 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Christian, thank you so much for taking the time to give us such a lovely review! Abbie was delighted to be able to help you. Best wishes, Ashbourne
Charlie was very straight to the point
Charlie was very straight to the point, helped me with my membership and was friendly :)
3 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Jayden, thank you so much for taking the time to give us such a lovely review! Charlie was delighted to be able to help you. Best wishes, Ashbourne
Charlie was a great help today
Charlie was a great help today, solved my query really quickly!
3 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Mary-Louise, thank you for taking the time to give us a 5 star review! Charlie was delighted to be able to address your query quickly and efficiently. Best wishes, Ashbourne
"5/5 stars
"5/5 stars! Super easy, quick, and highly responsive service to cancel my gym membership.
3 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Catherine, thank you for your super feedback! We really appreciate you taking the time to share your experience. Best wishes, Ashbourne
Zoe did an amazing job
2 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Keegan, thank you so much for taking the time to give us such an amazing review! Zoe was delighted to be able to help you. Best wishes, Ashbourne
Amanda at Ashbourne addressed my…problem
Amanda at Ashbourne addressed my problem swiftly and efficiently to the problem i had .
Thank you very much Amanda
1 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Andrew, we really appreciate you taking the time to leave us a 5 star review! Amanda was happy to resolve your problem swiftly and effectively. Best wishes, Ashbourne
Abbie was a pleasure to deal with
1 juillet 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Lloyd, thank you so much for taking the time to give us such a lovely review! Abbie was delighted to be able to help you. Best wishes, Ashbourne
Réponse de Ashbourne Membership Management Services
Dear Richard, thank you for taking the time to give us a 5 star review! We really appreciate it. Best wishes, Ashbourne
Charlie was great
Charlie was great! Super informative and helpful, as well as explaining the next steps and difference in direct debit for the one payment. Thank you.
29 juin 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Aimee, thank you for your super review! Charlie was happy to help, and your review is really appreciated. Best wishes, Ashbourne
Tiffany was great. The journey not so much.
The customer rep, Tiffany, who contacted me was lovely and helpful. Top marks.
Took a bit of time for the company to respond via email. And the chat bot style of contact was useless and didn't work.
The fact that they tied to charge £20 for admin due to a DD rejection due to a bank timing error is ridiculous.
But credit where it's due. They waived it when I asked them to.
29 juin 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Chris, we really appreciate you sharing your experience with us. Your feedback is incredibly valuable to us as we strive to provide the best support to our members, and Tiffany was happy to help. Best wishes, Ashbourne
Thanks to Holly for everything
Thanks to Holly for everything, great service
12 juin 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Peter, you are very welcome and thank you for your great review! Holly was delighted to be able to help you. Best wishes, Ashbourne
Alisha was fantastic
Alisha was fantastic. She dealt with my request immediately and was extremely polite and friendly throughout. Thank you
26 juin 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Lee, thank you for taking the time to give us such a fantastic review! Alisha was delighted to be able to help you. Best wishes, Ashbourne
Shannon was really helpful when helping…
Shannon was really helpful when helping me sort out a direct debit payment - very prompt in her responses :)
26 juin 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Ella, thank you for your great review! Shannon was happy to help, and your feedback motivates us to continue to provide our 5 star customer service, Best wishes, Ashbourne
Needed to make a change in my Son’s…
Needed to make a change in my Son’s membership, sent in an email and Sophie answered and sorted it very quickly! If only everything was this easy! Thanks Sophie!
24 juin 2026
Avis spontané
Réponse de Ashbourne Membership Management Services
Dear Jay, you are very welcome and thank you for taking the time to give us such a great 5 star review! Sophie was delighted to help you. Best wishes, Ashbourne
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