Ashley Stewart Avis 

I received a ashley stewart cc. I used it once and paid off my balance. I started to receive emails saying I haven't used the card in this amount of time. They gave me a time limit to use the card again or they would close my account. I'd never heard of any cc accounts doing that before. When I checked my credit it had a recent closed account which effected my credit score. It was the Ashley Stewart card. Why would I use a card to keep it open if I don't want to put myself in a bind trying to pay it. I use it when I can comfortably make the payments.

I reported a loss to Ashley Stewart countless time they ignored and they have kept my money and I’m very frustrated with them because they simply just don’t respond to things thinking that it’ll go away, but it doesn’t. They are a bad company for a person like me who is Handicap and cannot get out of the store. They mistreat the Handicap. That’s really sad.

Ordered a bra, had to return it. Cost me 16 dollars. Very difficult time returning it. Don't buy anything is my advise.

Received bill, included late charge. I immediately went to paid bills to verify date paid but couldn't locate bill. Checked checkbook, no check, called customer service cause couldn't locate charge. Found receipt but for different amount. I called customer service ( 4 ) times. Spoke to Ms. Branches 2 others then Tyree. On each call when asked questions got silenced. Kept saying hello hello to get their attention. Advised didn't get bill. Checked my post office informed delivery from 7/10 thru 7/30. No bill. Rep says couldn't adjust Fee. Been 25 year customer. Pay in Full each bill. When requested supervisor cutoff. When called back agent # 2 cutoff. Same agent 3 same. On call 4 after over 30 minutes got Tyree, explained kept getting cut off. He Advised problem transferring calls. He kept going silent ( like doing something else ). When asked for corporate # he gave me # for credit counseling. He then just hung up on me. Do they get fired for passing call to supervisor but its OK to hang up on them. Worse service ever. What was most insulting was they kept saying they appreciated my business and long good payment record. What an insult to be treason horrifically. Still didn't reach anyone. On phone over 45 minutes just trying to get some customer service. Terrible

I ordered a 2 piece suite. They sent me 3 skirts and no blazer. Terribel I cannot use these 3 skirts

I have used Ashley Stewart enough to be a plus size model for their clothing when I say I can literally go thru my closet and will have a outfit for everyday of the year and it will only be the first or second time wearing this is how much I have spent with that being said i have not shopped their in the last 9 months due to HORRIBLE shipping I used to expect my item within a week las time it took 1 month the items that they now have on website im sorry to say WHAT!!!! I don't know what happened im a firm believer id it's not broke don't fix it but this has been broke somebody needs to fix I can definitely spend my coins elsewhere

I have been a loyal customer for years. Recently they have decided to use different delivery services and it sucks. I live in an apartment complex that people will take your packages. Fed ex keeps you updated. The others are a waste of time. I guess I will have to find another store.

I would give zero stars if I could. I have been a loyal Ashley Stewart customer for over 10 years, and have had issues with my last few orders. I decided to give the one last try, and still have not received or been refunded for an order placed on 5/28/26. Customer service blames the shipping company, Uni and the shipping company gives the same generic excuse. I see why Ashley Stewart’s business is failing and once this is resolved, I don’t feel comfortable ordering from them anymore. They filed bankruptcy and may be using stall tactics to keep money without fulfilling orders…BEWARE

DO NOT BUY FROM THIS COMPANY! I ordered a dress which, unfortunately, fit funny so I sent it back in early May. It is Now June 9th and not only have they not refunded me but I have filled out the online form and emailed them and crickets...they refuse to contact me. I have also called and all they say is it takes 14 days to process or some BS like that...mind you it's been over a month. What a terrible company. I will post this review everywhere and pursue this further! Shame on you, Ashley Stewart.

ASHLEY STEWART, WHAT HAPPENED??? You were the GO TO place to get FABULOUS outfits for any occasion. NOW I wouldn't be caught ANYWHERE with this stuff you have in your stores now. DRAB, UGLY, ILL FITTING, UNIMPORTANT STUFF...I'd rather shop at Rainbow now than shop at your store. Please Pleases bring back the shopping experience that drew us all to Ashleys. Otherwise, I won't be shopping there again.

I ordered the Floral High Rise Leggings in Powder Blue. In the image, they look like they are a mix of pastel colours. So I purchased pastel tops to wear with them. THEY ARE NOT PASTEL. The colours are gross. These leggings do not look like the picture - at all. Do not buy them because you like the colours in the picture. That is not what you will be getting.

I ordered two hats both came damaged. I was on the phone with them for three days and they refuse to send me another hat. The representative act like they don’t understand what you are saying. They refuse to let you speak with management, stating they are busy in another call or they are not sure if a manager is available. This was my first time ordering and my last time. They show no concern for the customer and it’s an insult. Why would they ship a hat not in a box? This was a very horrible experience. I wish I could show the picture of the damage to the hats received. They will never get another dollar from me as they are very inconsiderate.

I used to love Ashley Stewart clothes and would receive so many compliments. Now, I can’t find anything to buy from them because the clothes are ugly and cheesy, and get worse every time they bring out something new.

I purchased two dresses and did not like the fit so I sent them back three weeks ago and I still haven't recieved my refund. I've contacted Ashley Stewart several times just to be told it takes 14 days to complete a refund then 10 days once it's prossed. This is horrible and they stated that they have recieved the two items weeks ago. I will never purchase anything else from there!

The dress was to big , and I
had the hardest time with the return. I took my item to UPS since there wasn’t a Fed Ex close to me. I called customer service and he insured that I would get my money in 24-48 hrs the next time I called it was I’ll receive refund in 24 hours and the 3rd call I was told they didn’t receive my item so there’s nothing they can do. It’s been since Easter! I have yet to receive my refund or anything SO I PAID FOR A DRESS THAT I DO NOT have and paid 26 to return so I’m almost out of 80 dollars for nothing!!!!!!!!! Don’t shop there they want your money but don’t want to give it back , I wish I could do negative stars.

SCAMMM!!!!!! SCAMMMMM!!!!!Ashley Stewart will not give your correct refund. Also,, They mixed orders frequently. Another one, Everytime I call they give another reason, to keep your money. Last reason, They give your refund on a compromised card. The compromised card is. not on file, because I received new cards, therefore, they are giving my refund on a card that do not exist anymore. The Worst!!!!!!!!!!!!

I went to make a return couldn't return it because it was over 30 days with or without receipt. Im fine with that. Now here comes the complaint. Im understanding that there is a new owner and they truly suck. Stop putting all that Garanimal looking product in the store. Your clothes are not selling. The entire store was 40% off but everything in there was to generic looking, to many colors. I wear a 12-14 but I have to buy a 16 or 18 because of the stupid cut. Im very disappointed Ashley Stewart has went down wayyyy down in quality. As a black woman im just letting you know lay off the prints.

I am a frequent shopper. I had a bad experience with my last order because the delivery service Veho did not follow my delivery instructions in which my package got stolen Ashley stewart informed me to go to the precinct to file a stolen item report in which I did and it would take 8-15 days for a replacement of the items from Feb.28 to End of march I made numerous calls to Ashley stewart to find out the status of my replacement U never received any follow email as to what was going on with my replacement.finally I called today April 2 and was told after holding on the phone for a long period of time that a resolution was determined that after investigation the items could not be found.and that a replacement can't be given because the item is out of stock and they will refund me the money and free shipping on the next order me at this point I am furious that I had to go through this immediately when the driver did not follow my delivery instructions automatically a replacement should have been sent out to me this is not the first time I had issue with the delivery company veho this was the third time back to back there was an issue but the two times I was able to retrieve my package but the third time it was stolen. While on the phone with the representative I said I was not satisfied with the resolution then she said okay you also will get 10 percent off next order.U also inform her I do not want veho as a delivery service but FedEx post office or a mail pick up point because of my bad experience 3 times back to back. I then ask to speak to a supervisor the representative then disconnect the phone line at this point I am beyond frustrated and need a better resolution and need it now I will be going further with this issue.

I sent items back to Ashley stewart, they received items on March 27th as of date they are refusing to refund my money. My next step Is filing with better business bureau. I've called several times they keep lying to me, I really need my $123.00

Before Ashley Stewart was purchased by another company I shopped online quite a bit. They had some really beautiful clothes I’m a Senior but I like to dress classy and stylish. This new line of clothing that they have I don’t like it it looks like clothes for my grandmother and I’m 75 years old. The new line of clothing does not appeal to me at all. I am truly disappointed.