Askitalian Avis 

Food was absolutely awful so dry an plain

Today at 16:44 I order a pizza for delivery using Just Eat. It was canceled at 18:51 without any kind of explanation leaving me and my husband hungry and angry on Friday evening. They will never ever see any order from my family and friends. Please, don't bother yourself booking with them for delivery. They can cancel your order at anytime! Highly not recommended!

It's cheap and cheerful food. They offer some great deals through there perks scheme. Decent sized portions. Menu could do with a bit of a shake up though, been the same for agggeees!

When we walked into the Ask italian in Strartford upon avon, there was time available on the website we got told very rudely its booking only.
So we checked the website and booked a timeslot, got it all confirmed, then went back in was again to be told this time you can't book on the same day??
We noticed tables were available but the host wasn't interested in what we thought or other people. We had no apology or anything. Glad to say we wont be going back again. The lady host needs trainng in being polite and friendly.

Went to the Ipswich restaurant for lunch. Our server Rob was excellent, super friendly & funny. The food was delicious & we didn't have to wait too long. We were also given a sample of their fresh lemonade, which was lovely

When we arrived at the restaurant in Newcastle, we were completely ignored and made to wait to be seated whilst being stared at multiple times and clearly mumbling between themselves. When we were finally seen to, it felt as though we were being rushed in, despite the restaurant being almost empty. The same waitress then gave us the menus and we asked for some tap water. We asked for the set menu for their 3 course meal but the whole time something with the atmosphere felt off. I even had the same feeling a few days prior and I wish I trusted that feeling before going there. She was then constantly glancing despite asking us if we would like a couple of minutes to read the menu and make a selection. I wouldn't have been as bothered if it had been busy, but we went when it was near empty. It felt like we were being rushed from the very moment we were seated. To save the embarrassment we didn't touch any of the drinks (including the complimentary shots of some pink stuff) which we weren't informed what it was and it was our first experience of the franchise. I decided to tell them we had a family emergency and we promptly left. Never again will I step foot in one of their restaurants. It was genuinely the worst experience we have ever had, and we didn't even get to the point of ordering any food or proper drinks. I couldn't honestly recommend going there at all.

Went to Ask Italian at Merry Hill at 13.20, there were at least 6 tables empty, but when we asked for a table for 2, we were told there were no tables available. When I pointed out the empty tables, we were told they were reserved. I asked if the 4 booths were reserved as well, then the excuse was staff were on their lunch breaks. I asked did the customers already sat were they being served and as it’s a busy time - lunch, then why aren’t staff breaks staggered and the answer is they have to have a break. So I wouldn’t recommend this place as the lack of service is appalling. Also I felt we were judged as we walked in and as a gay couple we were not wanted.

My sons and I visited Ask Italia in Malvern.

As my one son was surprising my other son with a visit last minute it was all very hush hush!

Alicia could not have been more accommodating and helpful. Nothing was a problem and the food was great.

Having kind staff is everything and Alicia was up there with the best.

Our meal was very rushed even though there were no other customers in the restaurant.
The waiters rushed us through the whole meal and then a waiter called Bart added their own tip on the bill and didn’t even give us an option to tip or not I’m pretty sure taking money without asking is illegal.

Very rude waiter and aggressive when he didn’t bring the other stater for my son I will never come back.

We had Bart as our waiter today and we was comfortably the best waiter I’ve had at a restaurant in a long time, was so attentive and generally really friendly to me and my younger sister which is always nice to see
Food as expected was very tasty such an easy dine

Not only was the food so spicy that it burnt my granddaughters mouth, the service was appalling. We waited over 45 minutes from eating the starter to getting the over spicy main course. When informing the waiter that her food was inedible he seemed more interested in bringing the bill with a tip already added. Not a service charge, but a tip. I have never had this before and although you can cancel the tip it is just embarrassing. Suffice to say our family will not be frequenting this establishment again

Great food , great service at Queen Square branch

Rob and his team from the Ipswich branch made my experience a really pleasant and relaxing one, particularly as I was by myself. The service was really friendly, attentive and quick. Their food is brilliant, too!

Appaling service. The restaurant was less than half empty when we were sat down. We were told by our server that he would be back in a few minutes to take our drink order. He disappeared out the back, and 20 minutes later ... still no one came to take any order from us. There were two staff clearing a few tables, and two other staff supposedly looking after the customers. Ors disappeared and the other was mainly stood by the bar doing little. She saw us come in, and new we had been sat for a while. But never came over to take our order. Really poor service. We walked out and ate elsewhere.

You would think that with the poor rating they have, Ask Italian would take measures to improve their service. I will never go back to their restaurant.

Prawns are not cooked and the olives do not taste fresh at all. Smelly and does not look fresh at all. Manager does not even bother to come around the table to speak about the issue. That's not the way to run a business.

Amazing experience. Ask at Stamford WOW food absolutely amazing the quality of ingredients used excellent. Karolina was absolutely amazing. We had a party of 11 for our son's 15th birthday. We were asked to email over a pre order. From start to finish everything was perfect. All the staff were excellent with 10/10 service. Friendly, and very attentive. Great chefs. Thank you for an amazing experience. We cannot wait to return. 🙂

Inedible takeaway for the Opera.
Two journeys to Moreton in Marsh to collect the missing items in the order.

Five star presentation at Ask Italian Marlborough: you can rely on Rowan and his team to provide top class service and well thought out dishes of high quality. From the freshest olives to the tastiest sea bass, to the juiciest Malbec and stunning Affogato, every course and ingredient was delightful. This will be a go to for all occasions. Highly recommended.

Worthing Branch - ordered a takeaway. Food on time and delicious, easy and pleasant collection. Staff very friendly.