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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the outset I was kept informed with regard to time frames and the work to be undertaken. The engineers who carried out the work arrived on time, set to work straight away, kept me informed of t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My experience was great. From start to finish. I found that the company and in particular the man who came to repair my water leak to go above and beyond what he needed to do. He ensured the leak was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The consultant who called at my house was very polite and professional. He left no mess and you could not tell that he lifted some of my block paving.

L'entreprise a répondu

Noté 2 sur 5 étoiles

Was referred to Auger by our insurers. First contact was very good. Surveyor was helpful and advised what was needed to replace collapsed sewer at the home of very elderly disabled couple. When th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance habitation

Informations provenant de diverses sources externes

Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

748 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 63 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(748)

132 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sewer Pipe Repair

The communication from Auger was excellent. They kept us informed on progress by phone, text and email. A detailed report required to repair our sewer pipe was created by them in less than 2 days and a repair date arranged - although when they had a late minute cancellation we were offered a new date 2 weeks earlier. The repair was carried out without even digging up the garden. Received a 10 year warranty for the work. Highly recommend this very efficient and professional company.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

How good this Company is

Two lads came to repair a botched drain job (done by another company). Excellent and nice people. Job was done in half a day with no fuss and great workmanship. Would highly recommend this company. Thank you to Jody and the other staff

2 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Auger to the Rescue!!

The company was employed by my insurers to locate and repair a long standing exterior water leak. Auger's engineer quickly located the site of the problem, carried out the repair and reinstated the area to my satisfaction

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy customer

Very professional and kept us updated with everything . Once leak was detected and fixed followed up with a call to make sure we were happy with the job carried out

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great job

After a very stressful issue with drains Auger were employed by our insurance company to undertake exploratory work and subsequently repairs. I literally couldn't fault them. Their contractors were brilliant and so friendly and helpful. The drains were repaired and the engineer showed us images and kept us updated. The subsequent repairs to internal plaster wall was amazing as was the repair to our printed concrete patio. Absolutely brilliant 👏

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Auger engineers

An engineer was sent by Auger through my insurance company. Augers engineer arrived proptly, he introduced himself and he gave us informed information about the job he would carry out and what would happen after. He was a star by finding a leak in the property, reporting it to his office and also explained about a fault on the water meter to united utilities on the phone. Thank you Auger.

13 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Potential blocked sewage pipe

Superb service from Connor and so helpful. His attention to detail was excellent. He checked all of our drains and sewer pipes and explained as to where they all connect to the system. He identified any potential future problems but no blockage. Many many thanks Connor you are a superstar. I would definitely recommend Auger to anyone with drain problems.

30 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Contacted Auger few weeks ago after speaking to LV insurance. Elderly neighbours had serious problem with their sewerage drainage.
Initial response cleared the blockage but further remedial work was needed.
Jodie from Customer services was excellent with information and updates. Christopher, drainage engineer attended property yesterday and was amazing. He worked so hard and left the property cleaner than before his visit. Jodie telephoned today to check that that everything was done well and also.said that a 10 year warranty would be sent out in the post . Excellent service. Thank you

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

So helpful

So helpful, speedy and professional. A great company to have been put through to by our insurance company.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I can recommend this company on my…

I can recommend this company on my recent experience. The whole process went smoothly as it should. Wayne and Archie who carried out the repair 5 stars and David who did initial survey. First class service from Auger.Highly recommended.

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional. Kept me up to date all the way through. Quick response and appointment. Job done to a high standard. Absolutely outstanding all round.

14 avril 2025
Avis spontané

L’expérience Trustpilot

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