From the outset I was kept informed with regard to time frames and the work to be undertaken. The engineers who carried out the work arrived on time, set to work straight away, kept me informed of t... Voir plus
L'entreprise a répondu
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From the outset I was kept informed with regard to time frames and the work to be undertaken. The engineers who carried out the work arrived on time, set to work straight away, kept me informed of t... Voir plus
L'entreprise a répondu
My experience was great. From start to finish. I found that the company and in particular the man who came to repair my water leak to go above and beyond what he needed to do. He ensured the leak was... Voir plus
L'entreprise a répondu
The consultant who called at my house was very polite and professional. He left no mess and you could not tell that he lifted some of my block paving.
L'entreprise a répondu
Was referred to Auger by our insurers. First contact was very good. Surveyor was helpful and advised what was needed to replace collapsed sewer at the home of very elderly disabled couple. When th... Voir plus
L'entreprise a répondu
Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK
14a Cross Lane, CH45 8RH, Wallasey, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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The communication from Auger was excellent. They kept us informed on progress by phone, text and email. A detailed report required to repair our sewer pipe was created by them in less than 2 days and a repair date arranged - although when they had a late minute cancellation we were offered a new date 2 weeks earlier. The repair was carried out without even digging up the garden. Received a 10 year warranty for the work. Highly recommend this very efficient and professional company.
Two lads came to repair a botched drain job (done by another company). Excellent and nice people. Job was done in half a day with no fuss and great workmanship. Would highly recommend this company. Thank you to Jody and the other staff
The company was employed by my insurers to locate and repair a long standing exterior water leak. Auger's engineer quickly located the site of the problem, carried out the repair and reinstated the area to my satisfaction
Very professional and kept us updated with everything . Once leak was detected and fixed followed up with a call to make sure we were happy with the job carried out
After a very stressful issue with drains Auger were employed by our insurance company to undertake exploratory work and subsequently repairs. I literally couldn't fault them. Their contractors were brilliant and so friendly and helpful. The drains were repaired and the engineer showed us images and kept us updated. The subsequent repairs to internal plaster wall was amazing as was the repair to our printed concrete patio. Absolutely brilliant 👏
An engineer was sent by Auger through my insurance company. Augers engineer arrived proptly, he introduced himself and he gave us informed information about the job he would carry out and what would happen after. He was a star by finding a leak in the property, reporting it to his office and also explained about a fault on the water meter to united utilities on the phone. Thank you Auger.
Auger where very professional clean and tidy and made an excellent job. It was as if they’ve never been there when they’d finished all you could ask for.
I would highly recommend this company , very professional and knowledgeable.
5 star service top to bottom
Mark my engineer was excellent as well as customer services on calls
No regrets ,great companies need praising and this is such a company
Superb service from Connor and so helpful. His attention to detail was excellent. He checked all of our drains and sewer pipes and explained as to where they all connect to the system. He identified any potential future problems but no blockage. Many many thanks Connor you are a superstar. I would definitely recommend Auger to anyone with drain problems.
Contacted Auger few weeks ago after speaking to LV insurance. Elderly neighbours had serious problem with their sewerage drainage.
Initial response cleared the blockage but further remedial work was needed.
Jodie from Customer services was excellent with information and updates. Christopher, drainage engineer attended property yesterday and was amazing. He worked so hard and left the property cleaner than before his visit. Jodie telephoned today to check that that everything was done well and also.said that a 10 year warranty would be sent out in the post . Excellent service. Thank you
So helpful, speedy and professional. A great company to have been put through to by our insurance company.
I can recommend this company on my recent experience. The whole process went smoothly as it should. Wayne and Archie who carried out the repair 5 stars and David who did initial survey. First class service from Auger.Highly recommended.
Everyone I dealt with was friendly and efficient and obviously cared that they looked after us. The job was done quickly and left very clean and tidy once finished. Would recommend without hesitation .
Kept me updated at every point of the work carried out. Always had a number to call and very friendly staff in the office and on site.
Excellent service throughout the whole process.
Very professional. Kept me up to date all the way through. Quick response and appointment. Job done to a high standard. Absolutely outstanding all round.
Very professional, very disciplined staff who attended to all our requirements and displayed hard work and attention
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