From the outset I was kept informed with regard to time frames and the work to be undertaken. The engineers who carried out the work arrived on time, set to work straight away, kept me informed of t... Voir plus
L'entreprise a répondu
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From the outset I was kept informed with regard to time frames and the work to be undertaken. The engineers who carried out the work arrived on time, set to work straight away, kept me informed of t... Voir plus
L'entreprise a répondu
My experience was great. From start to finish. I found that the company and in particular the man who came to repair my water leak to go above and beyond what he needed to do. He ensured the leak was... Voir plus
L'entreprise a répondu
The consultant who called at my house was very polite and professional. He left no mess and you could not tell that he lifted some of my block paving.
L'entreprise a répondu
Was referred to Auger by our insurers. First contact was very good. Surveyor was helpful and advised what was needed to replace collapsed sewer at the home of very elderly disabled couple. When th... Voir plus
L'entreprise a répondu
Auger is an independent specialist serving the insurance industry for drainage and water mains claims across the UK
14a Cross Lane, CH45 8RH, Wallasey, Royaume-Uni
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I had an excellent experience with Auger they are extremely professional and there employees are some of the best great job Thank you
My building insurance arranged everything with Auger. They came out in less than a week and did a great job. As a bonus, they assessed previous quotes I had paid for after an inspection with another company and advised my insurers to reimburse me the money I had already paid.
Finally, every person I spoke to over the phone was very helpful and super friendly.
We booked in Auger to come and fix an external leak in the front garden of our property. Jerome the engineer was punctual, friendly, polite and professional. He clearly explained how he had fixed the leak. Although Auger aren't cheap, they did provide us with an excellent service.
Really professional company, work carried out quickly and excellent communication from telephone staff
We had some work completed last year to remove root growth from our sewer pipes. Regrettably there was a further problem with the repair. The Auger Engineer came again and completed the repairs. We were kept informed all of the time and shown the problem and the correction by camera. The efficiency of any company can be measured by how it reacts to problems. In this case I’m delighted with Auger.
Fast service, very friendly customer services, very helpful & respectful ☺️ the young man who came to fix the leak was really helpful & did a wonderful job 👍
The customer service & the quality of the work carried out is top notch. The workmen who completed our drain replacement couldn't have been better.
I had a very long and complicated issue with a leak under my house. Auger were excellent in identifying the problem, suggesting solutions, and getting the job done. Everyone who came to my house and on the phone were professional, polite and knowledgeable. I was very happy with the service.
Really helpful company, very knowledgeable and helped me claim through my insurance. Although I’m still waiting the water company to come out check these new water meters for a leak. I suspect if I have to give Auger another call for help they will be there to support me
Cannot fault Arger at all! Not a negative word to say about them in facteverything positiveI would even go as far as to say positive A+ Arger has been the most professional and efficient company I've had to date! Get me updated every step of the way, works carried out were above and beyond! Absolutely perfect!
Professional and knowledgeable,very affective work ,and polite engineer
Polite, friendly, informative and got the job done without fuss. All staff relaxed, friendly, helpful and professional. A really easy, positive experience.
Great service. Explained exactly what was going to happen. Drains cleared and issue resolved during he first visit.
Extremely pleased with the service provided by Augur following the discovery of subsidence at my property due to leaking drains. I was given an appointment for a drain survey within a few weeks of speaking with the insurance company followed by a detailed report of the problems identified and a timetable for the proposed work. Once work began I was impressed with the courteous, professional approach of the repairmen and the care given to restore my property back to its original state. Minimal disruption and left my drive clean and tidy. Highly recommend.
Engineer was polite and respectful and call centre staff likewise. I have been asked to complete this prior to any remedial work being carried out.
A good quick service, carried out without fuss.
Site was left clean and tidy, and the engineer was very polite and professional.
They are very professionals know their job.their public service is so great
I felt very supported and informed during my claim process.
Engineers were professional polite and respectful of myself and my property.
Very knowledgeable and helpful people to deal with.
An extremely profession company and great to deal with via their office once you get used to the Liverpool accent!
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