AuntieRues Avis 

88
TrustScore 4 sur 5

3,8

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Noté 3 sur 5 étoiles

They are OK. No sides to catch liquid runoff so it makes a mess on my counter. My daughter refuses to use them as they make a scraping noise which affects her migraines. I probably would have just... Voir plus

Noté 5 sur 5 étoiles

My family loves these well made cutting boards. The cutting boards are still holding up well and thankful to have less risk of food poisoning which is more common with wood or plastic cutting boards.... Voir plus

Noté 5 sur 5 étoiles

Great customer service! When I had a checkout issue, they were right there to make it right and went above and beyond. The cutting boards are excellent quality. Great choice if you're trying to get aw... Voir plus

Noté 3 sur 5 étoiles

The cutting boards are great. I also purchased the knifes which are great as well. I was supposed to receive free gifts with the purchase, they didn’t arrive with my purchase. I contacted Auntie Rue a... Voir plus

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À propos de l'entreprise

Écrit par l'entreprise

Contact Us : 💌 Email: support@auntierue.com We're here for you and reply in under 12 hours. About Auntie Rue Auntie Rue is a premium kitchenware company dedicated to creating high-quality kitchen tools designed to make home cooking safer, easier, and more enjoyable for families everywhere. Our mission is to provide trusted kitchen essentials made with carefully selected materials, thoughtful design, and high manufacturing standards that home cooks can feel confident using every single day. We offer a growing range of kitchen products including titanium cutting boards, Damascus steel knives, and everyday cooking tools developed to support healthier food preparation and a lifetime of family meals. Auntie Rue products are designed to help home cooks avoid the hidden downsides of plastic and bamboo cutting boards, protect knife edges, keep food prep surfaces cleaner and more hygienic, and bring lasting quality to the heart of the home. Our kitchen tools are built to support real-world cooking while fitting easily into everyday routines. At Auntie Rue, we believe great kitchen tools begin with quality materials, consistent craftsmanship, and a customer-first approach. We focus on materials with proven durability and established demand while maintaining strict standards for purity, food safety, sourcing, and manufacturing quality. Every product is carefully developed with attention to quality, reliability, and long-term everyday use. Our team continuously works to improve our products through ongoing research, quality control, and customer feedback. We are committed to creating kitchen essentials that combine trusted materials with practical everyday performance for men and women who love cooking for the people they care about. Every Auntie Rue product is developed with a focus on material quality, build consistency, and customer satisfaction. Auntie Rue is proud to offer kitchen products designed to support a wide range of cooking and lifestyle goals, including safer food prep, easier cleanup, longer-lasting knife sharpness, more hygienic kitchen surfaces, and beautiful, durable tools that last for years. Our goal is to provide reliable kitchen solutions that help customers cook with confidence, keep their kitchens cleaner, and enjoy preparing meals at home. Whether you are searching for titanium cutting boards, non-toxic cutting boards, plastic-free food prep surfaces, Damascus steel kitchen knives, durable chef knives, hygienic cutting boards, or premium kitchen tools built to last, Auntie Rue is committed to delivering quality kitchenware designed to support everyday cooking, family meals, and a lifetime in the kitchen.


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3,8

Bien

TrustScore 4 sur 5

88 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

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(88)

88 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

This the product to buy

First off, we have not given a review yet because we wanted to use the cutting sheets and the knife first in order to give an honest response. The decision is in. Your products are the best items we have used for any type of food prep hands down!!. The titanium cutting boards (we have three small ones) are the best at doing cutting jobs and not have to worry about contaminates from other wood or plastic boards. The knife is razor shop and cuts through everything like cutting butter. Hats off to the staff that makes using your tools a God send. Keep up the great work. For those of you thinking of purchasing from Auntie Rues, think no more. Stop wondering should you buy, the answer is yes.
God bless.. Chris & Vanessa

31 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

These are real Titanium cutting boards

These are real Titanium cutting boards. Magnets will not stick to them and they store away like thin pieces of cardboard, so they take up very little space. Or leave them on your counters they are quite attractive! Wash up in a dishwasher or rinse off. Excellent product!

31 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

Customer serivce was really nice and…

Customer serivce was really nice and quick in helping me fix my order issue. The cutting boards are great and not slippery on counter. Of course being titanium there are scratch marks and dulls knife but its worth it!

30 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam "VIP club" charges. The cutting boards are fine

The cutting boards are fine. They don't tell you but subscribe you to a "VIP club" when you order that then charges $25 per month. No easy way to login or cancel on website. Didn't notice them for 3 months. Had to block them with my credit care provider.

They responded to my email with pictures. I'd include them here but cannot. Yes I clicked the box that said I read the terms and conditions. In small print you have to click "learn more" first. In there it says I agree to "VIP membership" with no price listed. Still very deceptive to order cutting boards. Maybe they changed the process since I signed up but there was multiple extra pages and click boxes trying to get me to order more boards and knives multiple times and I'm sure the membership is in there.

27 juillet 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Hi Robert,

Thank you for sharing your feedback. I'm glad to hear the cutting boards themselves are working well for you. Let me walk you through exactly what happened at checkout so I can clear up the confusion and help make sure everything is squared away on your account.

When you placed your order, you signed up for our Warm Table Circle membership during the checkout process. This is an optional membership that customers actively enroll in by selecting it on the order page before completing their purchase. The membership provides ongoing benefits including exclusive recipes, early access to new products, and member-only discounts, and it renews at $24.95 per month. The enrollment isn't hidden or automatic — it's presented clearly as part of the checkout flow, with the recurring charge and membership terms displayed before you finalize your order.


That said, the membership was active and delivering its benefits each month as designed, so the charges you saw were the standard billing for the membership you enrolled in. Our website does have a full account portal where members can log in to manage their membership, update payment details, and cancel at any time, and our support team is also always available at support@auntierue.com to help with cancellations if anyone prefers to reach out directly. The system is designed to be accessible, though I hear that you had trouble locating the login or cancel option on your own.

For anyone else reading this, I want to emphasize that our Warm Table Circle membership is completely optional and presented transparently at checkout. It's a program our members genuinely love, and we're proud of the value it delivers. If it's ever not the right fit, we're always just an email away and happy to help with cancellations or any account questions. We never want anyone to feel stuck or unclear about their options, and our support team is responsive and ready to assist.

Robert, thank you again for taking the time to share your experience, and I'm glad the cutting boards themselves are serving you well. Please do reach out to support@auntierue.com and we'll get everything wrapped up for you right away.

— The Auntie Rue Team

Noté 4 sur 5 étoiles

Easy clean up

Love the cleanability, no residue, no grooves, and dishwasher safe. However, these are much thinner than shown on the website. It is maybe 2mm thick. Yes, that is 2mm. I was surprised when I opened them up, but ultimately, they work well for us and now getting another one for our van.

28 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I really like my new platinum cutting…

I really like my new platinum cutting board. It’s very easy to clean and it drys fast. I feel so much better knowing I am working on a bacteria free board.
Customer service was great, I got a fast response and the help I needed with my order.

17 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Product Excellent Communication

I was slightly skeptical when I came across this website looking for cutting board options. The description of the boards was persuasive, and they offered reassurances that knives would not be dulled or slip. This turned out to be true. They followed up with notices on shipping progress and personally answered questions I had about the boards and other items within a day. I also was offered a deal/upsell on a Damascus chef's knife which I was willing to try as they claimed it worked very well with the boards. It turned out to be a great knife with a beautiful handle and blade. The steel allows sharpening to a narrower angle than standard chef's knives. I would recommend this product and service without worry.

26 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT PURCHASE THEIR PRODUCT.

DO NOT PURCHASE THEIR PRODUCT.

The knife set I received are not authentic Seki knives. The Damascus patterns are clearly laser-etched to the blades. I questioned the customer service department about it and they straight up lied to me over and over by saying that is how the modern forging techniques works, therefore, they are authentic. THEIR KNIVES ARE DEFINITELY NOT MADE IN SEKI, JAPAN. The advertisement on the website shows how their knives are hand crafted in Seki, Japan using forging techniques to make 67 layers of Damascus. IT IS A BIG LIE. Do not fall for this terrible company.

They trick you into agreeing no return policy by saying their products are not refundable due to hygiene and safety reasons. That”60 days guarantee” is another big lie. One of the knife has a defect and the customer service person would not recognize as a defect even with a picture of the defect.

Terrible scammer!

21 juillet 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Dear Saori,

Thank you for taking the time to share your feedback. I'd like to address your concerns directly and clearly, because the details you've mentioned don't reflect how our products are made or how our business operates, and I want to make sure we set the record straight for you and anyone reading.

First, regarding the authenticity and origin of your knife set: our knives are indeed sourced from Seki, Japan, which has been renowned for centuries as a center of blade craftsmanship. The Damascus layering process described on our website is accurate. Modern Damascus forging techniques have evolved significantly, and the patterns you're seeing are the result of legitimate layered steel construction. What you've described as "laser-etched" is actually the visible result of the acid-etching process used after forging to reveal the contrasting layers of high-carbon and low-carbon steel. This is a standard finishing step in authentic Damascus blade production and is how the traditional folded pattern becomes visible to the eye. Our customer service team explained this correctly—the etching step is part of the modern forging process, not a replacement for it. The 67-layer construction is genuine, and the blades are crafted in Seki using traditional methods combined with precision modern tooling. There is no misrepresentation on our website; the knives you received are exactly as described.

Regarding our return policy and guarantee: we are transparent about our terms at checkout, and they exist for important safety and hygiene reasons. Because kitchen knives are sharp instruments that come into contact with food, we cannot accept returns once a set has been received and handled, as we have no way to guarantee they haven't been used or compromised. This is stated clearly during the purchase process, and it's a standard practice in the industry for blade products.

I also want to speak to future customers reading this: our Seki knives are a premium product, and we're proud of the craftsmanship and heritage behind them. The layered Damascus steel isn't just for show—it provides durability, edge retention, and the unmistakable beauty that comes from traditional Japanese bladesmithing. The patterns are real, the materials are authentic, and the origin is exactly as advertised. We source from a region with a 700-year history of sword and knife making, and every set reflects that legacy. When you invest in a set from us, you're getting genuine Japanese steel, not an imitation.

Saori, I understand you're frustrated, and I genuinely want to make sure we resolve this to your satisfaction. If there's a defect that wasn't properly recognized, or if there's been any miscommunication about what you received versus what was described, we are absolutely willing to work with you. Please reach out to us directly at support@auntierue.com, and we'll review your order, your photos, and your concerns in detail to find a fair resolution. We're not in the business of misleading anyone—we're a small team that cares about the products we offer and the customers we serve, and we want you to feel confident in what you purchased.

Thank you again for your feedback, and we hope to hear from you soon so we can make this right.

— The Auntie Rue Team

Noté 4 sur 5 étoiles

I made a purchase of some cutting…

I made a purchase of some cutting boards. It got off to a rocky start with some miscommunication of what was included. I finally got in touch with a rep Sarah, she was extremely helpful and straightened out my order. From that point on the service was great.

12 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Amazing 3 cutting boards and knife set

Items bought are amazing I got three cutting boards and a knife set. The cutting boards have been such a help with their durability easy clean and knowing no bacteria is growing like with wood cutting boards. Also them not being plastic is one of the main reasons I purchased them. I would say that because I am trying to get away from plastic it was a bit sad that they were wrapped in plastic when opening them and the knife box was a little damaged but other than that everything was and is amazing!! Haven’t used my knife set much yet but I’m so excited.

25 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Pros and Cons

The cutting board is nice, although it's different from wooden and plastic ones. I only use it to cut meat or fish because I know it wears down knives faster than other types of cutting boards. Cleaning it is super easy.

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Love these cutting boards!

Ordering was easy! Shipping/receiving the cutting boards was okay…took a little while, the company kept me informed.
Once i received and started using the cutting boards, I noticed that they do get micro scratches. I inquired about that and AuntieRue was quick to reply.
The cutting boards are very nice. It is much better than using wooden or plastic because there is nowhere for bacteria to hide. They are quick to clean up and easy to handle. Wouldn’t go back to any other cutting board!

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great cutting boards

Hi,
I have a few different sizes in the cutting boards and love them for different things. I use my Damascus knife on the boards and it cuts great. If I had one complaint it is that the boards stain after washing them as I tend to put them on a drying rack to dry vs hand drying.

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Product

My husband was skeptical of these titanium cutting boards at first. He's been won over! They are so easy to clean and do not retain any food odors. Great customer service too. They remember my name and my product.

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

The customer service has been very responsive. They responded to my email questions within 30 minutes on a weekend. I am enjoying the knives and cutting boards very much. I love the variety of knife types, and my new favorite is one that I don't have in any of my current sets: a 5" santoku knife. I don't love how the cutting boards look now that I've used them (they have scratch marks from the knives and there are some water spots that I can't get off), but I didn't buy them for their aesthetics and they do the job without shedding microplastics into my food. They are lightweight and easy to handle and fit easily in the dishwasher.

29 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great cutting boards and knives

It took me a while to get used to the cutting boards, but I’ve come to love them - easy to keep clean and require little space to store. I’m still learning the best uses for each knife, but particularly love the santoku knife for dicing. All in all, a worthwhile purchase.

21 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I feel like I have been scammed - update

I feel like I have been scammed.
I ordered a package of three boards at the reduced price, was forced to watch a video under threat of being billed twice, finished the video, clicked the button saying I don't want the add ons and the circle keeps spinning and I can't complete my order, I am beyond frustrated and want my order cancelled.
Update: AuntieRues was very responsive, which I appreciated, and I ultimately did receive my cutting boards which seem to be as described. However, I still feel the site is complicated and misleading and the product overpriced.

20 juillet 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Hi Carol,

Thank you for reaching out and I hear your frustration. I want to help clear this up right away and make sure we can get you taken care of.

First, let me explain exactly what happened during your checkout. The video presentation is an optional part of our process that shows exclusive add-on offers available only to new customers at special one-time pricing. You're never forced to watch it.

Here's what's important: we don't actually know yet whether your order completed or not. Sometimes when a page appears to freeze due to a network error, the payment and order do go through successfully on our end even though your screen didn't refresh to show the confirmation. Other times, the transaction doesn't complete at all. The spinning circle means your browser didn't receive the response from the server, but that's a connectivity issue, not anything wrong with your order or our system.

I'd like to get to the bottom of this for you right away. Please email our team directly at support@auntierue.com with the name and email address you used at checkout, and we'll look up whether an order was created and a charge was processed. If your order did go through, we'll send you your confirmation details and tracking as soon as your package ships. If it didn't go through and you'd still like to complete your purchase of the three-board package at the reduced price, we'll make sure you can do so. And if you've decided you'd rather not move forward at all, we'll confirm that no charge was made or cancel anything that did process, whichever applies.

Our three-board sets are crafted from pure titanium sourced in Seki, Japan, the same region famous for its precision cutlery. Titanium is naturally non-porous, meaning bacteria truly can't penetrate the surface the way it can with wood or plastic, and it's dishwasher-safe and incredibly lightweight. Many of our customers tell us these boards last them years and become the workhorses of their kitchens. I'd hate for a temporary network glitch to stand between you and a product so many people love, but I absolutely respect whatever decision you make.

Please do reach out to support@auntierue.com so we can confirm your order status and take care of you from there. We're here to help and we'll make sure this gets resolved quickly.

— The Auntie Rue Team

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