AuntieRues Avis 

88
TrustScore 4 sur 5

3,8

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Noté 3 sur 5 étoiles

They are OK. No sides to catch liquid runoff so it makes a mess on my counter. My daughter refuses to use them as they make a scraping noise which affects her migraines. I probably would have just... Voir plus

Noté 5 sur 5 étoiles

My family loves these well made cutting boards. The cutting boards are still holding up well and thankful to have less risk of food poisoning which is more common with wood or plastic cutting boards.... Voir plus

Noté 5 sur 5 étoiles

Great customer service! When I had a checkout issue, they were right there to make it right and went above and beyond. The cutting boards are excellent quality. Great choice if you're trying to get aw... Voir plus

Noté 3 sur 5 étoiles

The cutting boards are great. I also purchased the knifes which are great as well. I was supposed to receive free gifts with the purchase, they didn’t arrive with my purchase. I contacted Auntie Rue a... Voir plus

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À propos de l'entreprise

Écrit par l'entreprise

Contact Us : 💌 Email: support@auntierue.com We're here for you and reply in under 12 hours. About Auntie Rue Auntie Rue is a premium kitchenware company dedicated to creating high-quality kitchen tools designed to make home cooking safer, easier, and more enjoyable for families everywhere. Our mission is to provide trusted kitchen essentials made with carefully selected materials, thoughtful design, and high manufacturing standards that home cooks can feel confident using every single day. We offer a growing range of kitchen products including titanium cutting boards, Damascus steel knives, and everyday cooking tools developed to support healthier food preparation and a lifetime of family meals. Auntie Rue products are designed to help home cooks avoid the hidden downsides of plastic and bamboo cutting boards, protect knife edges, keep food prep surfaces cleaner and more hygienic, and bring lasting quality to the heart of the home. Our kitchen tools are built to support real-world cooking while fitting easily into everyday routines. At Auntie Rue, we believe great kitchen tools begin with quality materials, consistent craftsmanship, and a customer-first approach. We focus on materials with proven durability and established demand while maintaining strict standards for purity, food safety, sourcing, and manufacturing quality. Every product is carefully developed with attention to quality, reliability, and long-term everyday use. Our team continuously works to improve our products through ongoing research, quality control, and customer feedback. We are committed to creating kitchen essentials that combine trusted materials with practical everyday performance for men and women who love cooking for the people they care about. Every Auntie Rue product is developed with a focus on material quality, build consistency, and customer satisfaction. Auntie Rue is proud to offer kitchen products designed to support a wide range of cooking and lifestyle goals, including safer food prep, easier cleanup, longer-lasting knife sharpness, more hygienic kitchen surfaces, and beautiful, durable tools that last for years. Our goal is to provide reliable kitchen solutions that help customers cook with confidence, keep their kitchens cleaner, and enjoy preparing meals at home. Whether you are searching for titanium cutting boards, non-toxic cutting boards, plastic-free food prep surfaces, Damascus steel kitchen knives, durable chef knives, hygienic cutting boards, or premium kitchen tools built to last, Auntie Rue is committed to delivering quality kitchenware designed to support everyday cooking, family meals, and a lifetime in the kitchen.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

88 avis

5 étoiles
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3,8

Tous les avis

(88)

88 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

DO NOT ENTER CREDIT CARD INFO- DO NOT PURCHASE

DO NOT PURCHASE and DO NOT ENTER YOUR CREDIT CARD INFO. Be careful even putting the items in your cart if you aren't sure. I put items in the cart and started the check out process, but I did not submit payment. I felt iffy about the purchase and the website felt scam-ish, so I decided not to hit submit payment / purchase and closed the tab instead. But guess what I got a bill for and appeared at my house a week later? The cutting boards I closed out on. Additionally, I have noticed a monthly recurring 24.95 charge on my credit card for a "warm table circle" subscription I DID NOT put in my cart nor purchase but, clearly, was automatically selected by the website. When I went to the website to look at their FAQs and returns, they have a "60 day promise" that only covers defects and MANY terms about not being able to cancel or change your mind even within seconds because their orders process immediately. These terms and disclaimers very clearly indicate this is a common issue and belies their unethical business practices. And for all of these reasons, my gut to NOT buy the product was correct; too bad their website was so shady that clicking out of the tab still led to purchase. DO NOT enter your credit card info into this website.

10 mai 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Hi — thanks for the feedback. We want to clarify a few points for anyone reading.

Our checkout requires customers to click a purchase button to complete an order. Orders are not placed by adding items to a cart or by closing the browser tab. Once the purchase button is clicked, an order confirmation is sent by email and the order is processed for shipping.

The Warm Table Circle subscription is opt-in only. It requires the customer to actively check a box at checkout to add it — it is not pre-selected, and standard cutting board orders do not include it by default. We're happy to review any specific order to confirm what was selected.

Our return policy covers products that arrive defective or damaged, which is disclosed at checkout before purchase.

Noté 5 sur 5 étoiles

Its been a few months now

Its been a few months now, so I can provide an honest review
The board and accompanying chefs knife have worked out beautifully
I have two sets of European knives, Henckel and Wusthoff, and I love them The Henckels are over 35 yo and get almost daily use

The chefs knife I purchased with the board does not seem to need honing or sharpening any where near as much as the European style knives, when used with the titanium board
I highly recommend the board and the knife

I may just have to buy another set just to stage next to the grill and BBQ smoker!!

29 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Its exactly as promised

Its exactly as promised, im really satisfied with it, especially with all the microplastic stuff you see online, you have to take care of your heath and get your self one of these cutting boards, I seriously encourage everyone to read about microplastics and invest in one of these titanium cutting boards!

18 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

60-day return policy is misleading

60-day return policy is misleading. It's advertised as returnable if I don't love it. However, returns are only accepted for manufacturing defects-no exceptions. The cutting board is quite a bit thinner than pictures suggest. The fact that they mention items may not look like how represented in pictures is also suspect.

21 juin 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Hi there, I appreciate the feedback and want to clarify for anyone reading.

Our return guarantee covers verified manufacturing defects and shipping damage rather than change of mind, and that policy is shown at checkout before purchase and on our refund page, so it's agreed to at the time of order rather than a surprise after.

On thickness, our titanium boards are intentionally 1.5mm and that's listed as a feature, not a flaw, since the whole point is a lightweight flexible board.

Online photos and real life never match perfectly for any product, and I understand that's frustrating here. If you believe the item is actually defective or arrived damaged, send a couple of photos and your order number to support@auntierue.com and we'll review it right away.

Noté 3 sur 5 étoiles

You have to watch like a hawk

You have to watch like a hawk. They somehow signed me up for a $24.95 subscription, probably a pre checked box. I NEVER sign up for free trials that I have to cancel later. When I complained the refused a refund and offered $10 as a courtesy. I missed the first charge, so I ended up paying $50 for something I didn't want. But hey, the gave me $10 back.

20 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The titanium cutting boards and knife…

The titanium cutting boards and knife set were above our expectations. The knives are beautiful and well crafted as stated on your website. Auntie Rue kept us updated with the progress of our order when it shipped which was much appreciated.

20 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

The Cutting Boards we received do NOT…

The Cutting Boards we received do NOT LOOK LIKE the ones on the website.

Also the "Contact customer support" links don't even work.

Starting to wonder if this is a scam.

The customer support link just started working after we were emailing

Also you never admitted that the hanging notch in the handle as shown on the website is missing from what was sent.

The pictures on the home page clearly show the notch in the handle (which i sent multiple pictures of) and you would not acknowledge. You keep telling me what was delivered is exactly what's shown on the web site. It's not. The handle does not have the hanging notch as shown and the pictures are very deceptive on how thick the actual product is.
I would suggest you get rid of those pictures and put up what the customer is actually buying.

15 juin 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Hello, we already replied to your emails so the contact customer support did work

Our email is support@auntierue.com

Noté 1 sur 5 étoiles

They say you can return item for full…

They say you can return item for full refund and free shipping. They lie. I did not even open my package when it arrived because I no longer wanted it. I had read reviews that I did not like. They actually threatened me with an additional cost of $102 if i contacted my credit card. I have the email.

11 juin 2026
Avis spontané
Logo de AuntieRues

Réponse de AuntieRues

Hi — we're sorry to hear about your experience. Our return policy covers products that arrive defective or damaged, which is disclosed at checkout and agreed upon, this is standard practice with food related items.

Noté 3 sur 5 étoiles

The cutting board was OK

The cutting board was OK, but the knife was fully unacceptable. It was not in any way sharp and I will not be using that knife for anything.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Large Cutting Board and Damascus Chef Knife

Not only are their products top quality, but the customer service is ALWAYS there to answer any questions! Love my new titanium cutting board (Large cutting board and Katana Series 8 Damascus Chef Knife), knowing now that I can safely use the board to cut my produce and meats, being able to truly clean it, and not fear the transfer of bacteria from a wooden board or plastics from another cutting board I had. The health benefits are paramount for me and AntieRues delivered! The Chef knife is also a game changer! Love it!

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Best cutting board ever!

Love the way this cutting board works. My knifes guide through anything like a slice of bread and butter. Excellent investment, ; would highly recommend 👌

25 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Totally pleased.

The customer service I received at AuntieRues was top notch. I had received a damaged piece, and they replaced it immediately. Very responsive and professional. I would NEVER hesitate to work with them again and purchase their products.

4 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Almost perfect

The cutting board is a flat piece of heavy gauge metal. That is exactly what was advertised. There were two things that could have been done better.

The edges of the metal were machine cut, and they feel sharp. Not sharp in a way that I worried about getting scratched. Would have been a nice touch if the edges were grounded a little to make them a little less sharp.

The rubber corners were slip on. They came off easy when I slid the cutting board across my counter top. They came off in the dish washer.

I ended up using epoxy adhesive to permanently attach the rubber corners.

26 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Nice Cutting Experience, Needs Rolled Edges

The product is a pleasure to cut on. I've only had it for a week so I can't speak to its long-term durability. It's easy to use and clean off with a soapy sponge, then towel dry. The only criticism I have is that the edges feel a bit sharp - including on the insides of the hand-hold cut-out. I think they should roll/smooth the edging a bit to protect older, crepey skin.

7 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

The board is ok, but a few problems noted

The board itself is fine! Seems to work well and doesn’t unduly dull the knives.
Two problems tho: the small plastic feet come off frequently, especially when washing; also the edges of the cutting board are sharp in places, around the outside and the inside of the handle? cut out. Especially when washing, you could get cut.

7 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

The cutting boards are as described

The cutting boards are as described. They are easy to clean. It doesn’t leave any cut marks that cut through the boards thus reducing contamination. My only complaint is that the knives I have leave scratch marks on the boards. I read that ceramic knives will not leave scratches but I haven’t been able to try any yet.

7 juin 2026
Avis spontané

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