Simply put, everything was slick and easy to navigate, my old insurance renewal quote floored me by doubling, I did look around Autonet were in the middle of the quotes list and had different tiers of... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Did a search online for insurance for my van. Autonet gave a very competitive quote with all the cover and extras I needed. very easy to sort out and will renew if they remain competitive. Well done t... Voir plus
L'entreprise a répondu
Reinsured my classic car. Process was easy and price very competitive with my protected NCD being preserved. Unable to comment on any claims process and hopefully will never need to.
L'entreprise a répondu
I have a welcome email with a link to access my documents but when I click on that it takes me to your website with no way of accessing my documents. Really frustrating as I am going to have to phone... Voir plus
À propos de l'entreprise
À propos de Autonet Insurance
Écrit par l'entreprise
Autonet Insurance is one of the UK’s largest insurance brokers with a simple philosophy – “to be the best at what we do”. Founded in 1998, Autonet went from making a million in the first year to becoming an award winning company that turns over more than £130 million. Based in Stoke-on-Trent.
Customer Feedback Details
Écrit par l'entreprise
Coordonnées de contact
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Royaume-Uni
- reviewsites@autonetinsurance.co.uk
- www.autonetinsurance.co.uk
4,2
Bien
18 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Not a great company to deal with
Not a great company to deal with. I had to make 4 phone calls as I kept getting emails from the credit company for the direct debits saying they had been cancelled!!! Still not convinced it is sorted so will call again tomorrow !!
12 juillet 2026
Cannot Access my Documents
I have a welcome email with a link to access my documents but when I click on that it takes me to your website with no way of accessing my documents. Really frustrating as I am going to have to phone you tomorrow to try and get my docs. Extremely poor.
18 juillet 2026
Good price and sorted quick
15 juillet 2026
It was really easy to navigate the…
It was really easy to navigate the website and get insurance at a good price
11 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Use a comparison tool
I used a comparison tool & although more expensive, with the extras I needed compared with competitors, I think the customer service reviews from others persuaded me to go with Autonet Insurance.
17 juillet 2026
Réponse de Autonet Insurance
Thank you for taking the time to leave a review. We're delighted to hear that our cover options and the confidence inspired by our customer service reputation helped you choose Autonet Insurance. It's great to know you found a policy that met your needs. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Réponse de Autonet Insurance
Thanks for your 5 star review and feedback!
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Autonet Insurance
Y0u was the the best price for certain…
Y0u was the the best price for certain things not everything but in main you was
The only thing I did not agree with the add on
10 juillet 2026
Réponse de Autonet Insurance
Thanks for your review and feedback! We're pleased to hear that we were able to offer a competitive price for the main areas of cover you were looking for. We appreciate your feedback regarding the add-on and will take your comments on board.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Autonet Insurance
the process was super simple and …
the process was super simple and signing on went very smoothly
15 juillet 2026
Réponse de Autonet Insurance
Thank you for your great 5 star review! We're delighted to hear that you found the process super simple and that everything went smoothly when setting up your policy.
Making things easy and straightforward for our customers is always our goal, so it's wonderful to know we delivered that experience. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Autonet Insurance
The adviser was very patient
16 juillet 2026
Réponse de Autonet Insurance
Thank you for taking the time to share your feedback.
We are delighted to hear that our adviser was so patient and helpful when assisting you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
Réponse de Autonet Insurance
Thank you for taking the time to share your feedback.
We are delighted to hear that you found our service quick and easy to set up, all at a very fair price.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
Reinsured my classic car
Reinsured my classic car. Process was easy and price very competitive with my protected NCD being preserved.
Unable to comment on any claims process and hopefully will never need to.
11 juillet 2026
Réponse de Autonet Insurance
Thank you for taking the time to leave us your feedback!
We're delighted to hear that you found the renewal process straightforward and that we were able to offer you a competitive price while preserving your protected No Claims Discount.
We hope you never need to make a claim either, but if you ever do, we'll be here to support you every step of the way.
Thank you for choosing us, and we wish you many enjoyable miles in your classic car.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Autonet Insurance
Just easy and less than others
Just easy and less than others - providing all I required
15 juillet 2026
Réponse de Autonet Insurance
Thank you so much for taking the time to share your feedback.
We are absolutely delighted to hear that you found the process easy and that our cover was more affordable than other options while still providing everything you need.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
Réponse de Autonet Insurance
Thank you so much for your feedback!
We are delighted to hear that you got a great price and found the policy easy to set up. We always strive to make getting covered as straightforward and affordable as possible, so it is wonderful to know we achieved that for you.
Thank you for choosing us, and we are very happy to have you on cover!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Autonet Insurance
So far so good
So far so good. Operator was easy to understand but I did the ground work before calling so new what I wanted, think this helps
14 juillet 2026
Réponse de Autonet Insurance
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our team easy to communicate with and that your experience has been positive so far. It's great to know that being prepared with your requirements helped make the conversation more efficient and allowed us to support you effectively.
If you have any questions or need any further assistance, please feel free to get in touch with the team, who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Réponse de Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you had a smooth experience and that our service met your expectations. We aim to provide a straightforward process while helping our customers find suitable cover for their needs.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
ADVISOR WAS VERY HELPFUL AND FRIENDLY…
ADVISOR WAS VERY HELPFUL AND FRIENDLY EXCELLENT SERVICE
13 juillet 2026
Réponse de Autonet Insurance
Thank you for taking the time to leave us a review.
We’re delighted to hear that you received excellent support from our team member. Providing friendly, helpful guidance and making sure our customers feel supported throughout their insurance journey is something we always aim to deliver.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Very helpful and polite it was nice to…
Very helpful and polite it was nice to actually get to speak to someone rather than automated service.
7 juillet 2026
Réponse de Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you had a positive experience with our team and that you appreciated the personal support provided. We always aim to make the insurance journey as easy and reassuring as possible by offering helpful assistance when our customers need it.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Very easy to work with.
I found your site on go compare very straightforward and easy to use. And sorted out my car insurance with you, with avery competitive price.
14 juillet 2026
Réponse de Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found arranging your car insurance a simple and convenient experience. It’s great to know that our online journey helped you find a policy that suited your needs, and we appreciate you choosing us for your cover.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
Réponse de Autonet Insurance
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our insurance offering easy to understand and that the information provided helped you make an informed choice. We aim to provide our customers with clear options and a straightforward experience when arranging their cover.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Autonet Insurance
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