Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

No return policy whatsoever……., dealt with them for over twenty years but has gone downhill steadily now will never buy from them again. Over twenty days have been trying to get a return authorizatio... Voir plus

Noté 1 sur 5 étoiles

I was looking for some auto parts and went online to three supplier selling in Canada. I created shopping baskets for six items in the three online stores and found that auto parts way was almost 50%... Voir plus

Noté 3 sur 5 étoiles

Ordering process was fine. Shipment arrived about 2 weeks from ordering. Packaging of products were inadequate (large box, no protection) Delivered parts were damaged as a result of poor pack... Voir plus

Noté 3 sur 5 étoiles

I have used Autopartsway six times five were good, however the last order was shipped from three different places and one item never arrived, the e-mail question / answer session was not helpfull, in... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles
  2. Magasin d'accessoires automobiles

Informations provenant de diverses sources externes

Auto Parts at Auto Parts Way. Your source for car parts, import parts, truck parts and auto accessories.


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,9

Tous les avis

(125)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Wrong parts, no refund

They sent the wrong parts, charged me for return shipping and still have not refunded the money four months later.

11 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

I would give a 0 if I could!!!!

I would give a 0 if I could!!!!! Ordered part, 2 weeks later there website said order cancelled. Tried calling, after on hold for 10 minutes line just disconnects!!!!! Filed claim with PayPal & they did nothing. Had to spend an hour on phone with credit card company to dispute charge. Numerous emails & calls with no response!!!
TOTAL BOGUS WEBSITE

15 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Windshield Washer Tank w/ Headlight Washer

Found a hard to get part for my 2006 Range Rover. Usually only available in the States but AutopartsWay not only had 1 in stock, it was on sale. Perfect replacement, saved me 35% and I had it in a week. Couldn’t ask for anymore.
Have never had a problem with parts I have ordered and will always check here first.

23 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Purchased my item at a very reasonable…

Purchased my item at a very reasonable price , but was sent the wrong item. The return process was flawless and the customer service was very helpful. I would definitely buy from this company again.

23 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent website

Fraudulent website, claims product is in stock (at their warehouse no less) and then when you ask why it hasn't shipped they cancel your order because they can't get the part. (Part still shows in stock).
Deliberately missleading people for monetary gain is fraud.
They don't have any warehouses as they fraudulently claim.

17 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

They sent parts for the wrong engine…

They sent parts for the wrong engine and then won’t return emails for me to return the parts. Do not trust them and use Partsavatar instead. These guys are 1 step up from a scam.

12 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

this website scam people

this website scam people. I send the information to the national police. never buy on this website. he take your money and close your account after or send you incorect piece. and never refund you. BIG SCAM

11 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

I ordered a part and my credit card was promptly billed for the part and the $400 core charge. The part was shipped but there was no invoice or instructions about returning the core. Long story short the part was defective and after speaking with the manufacturer of the part, they stated they would adept the part back. They even provided a reference number for AutoPartsWay confirming they would accept the part back.

Now the "fun" begins,on August 11, 2020, I tried to contact AutoPartsWay about getting the $400 core charge as well as the refund for the cost of the part. After getting the run around for over a week, I was finally provided with a return code and told to ship the part back.

I tracked the item through Canada Post and confirmed they received the part however, I received nothing from AutoPartsWay. I contacted them a week later only to be told that after 7 days the "warehouse" has not "tagged the part as returned" and there was nothing they would do until the warehouse "tagged" it. The great thing is that they have no idea when the "warehouse" would get around to this.

So after paying for the part on July 28, 2020 in full and having confirmed through Canada Post that AutoPartsWay has been in possession of the part for a week, On August 31, 2020, I am no closer to actually getting my over $500 back than I was on August 11, 2020. Who knows when I might actually get my refund.

Save yourself a lot of headaches and order through a more reputable company like RockAuto

31 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Dishonest Seller

I was forced to use PayPal to get a refund for items that were either cancelled due to no inventory or incorrectly listed to fit my car and returned through their return voucher process. First they said the returned items never arrived despite me sending a tracking number proving they did. I filed a claim through PayPal and they told me they couldn’t refund until I closed my claim with PayPal, which is a lie. Fortunately PayPal review my case and refunded my money.

27 juillet 2020
Avis spontané
Noté 1 sur 5 étoiles

Watch out

They don't put clearly what your buying and then no pic do that it's not what you think it is. Then won't help you figure out a solution. Then a refund would be 20% less to restock even though they aren't clear on what your buying. Also told me they would contact warehouse to get my refund started. Then I was told the exact opposite, I would have to wait for covid to be over, even though they had no problem shipping to me. Basically do anything to make you spend money and wait when you want a return even though not getting car part can be dangerous. They don't care about the customer whatsoever, as some other reviews say the same

8 mai 2020
Avis spontané

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