Most of the meat cuts were super thin. Especially the ribeye steaks. Burgers were extremely small. I spent almost $600 dollars and when I got home out of the rain, I was extremely disappointed. I am... Voir plus
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Steak has a weird texture that would work in a nursing home because you don't have to chew them. The burgers were somewhat decent until my husband bit into a bone and almost cracked a tooth. We "go... Voir plus
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We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus
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The initial batch of meat I purchased off a truck was all oddly colored and every piece, insanely tough. Even the T bone tenderloin side was inedible. The second batch I received by mail, the T bone w... Voir plus
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3,5
Moyen
222 avis
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Missing product
I received my order but items were missing, while other items were substituted. No explanation. I've sent two emails and still no explanation. Customer service keeps telling me they are researching it.
19 juin 2026
Réponse de Backyard Butchers
Hi Cynthia,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Not very good meat at all
Not very good meat at all. Honestly it’s hard to eat and I paid almost $400 the quality was lacking anything at all. I cooked some for my family and they all thought I purchased “printed” meat. I regret buying and will never buy again.
5 juin 2026
Réponse de Backyard Butchers
Hi Guy, my name is Chloe and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
The Chicken has been great
The Chicken has been great. Good flavors, good size. We haven’t tried the Seafood yet. The steaks are cut too thin for our liking and seem dry.
15 juin 2026
Réponse de Backyard Butchers
Hey Anjanette, thank you for your feedback! Please let us know how you like the seafood! :)
Réponse de Backyard Butchers
Hi Letitia,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
The product is excellent!!!
15 juin 2026
Réponse de Backyard Butchers
Hey, Nancy!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Carla
Your meat is old and terrible to eat
Your meat is old and terrible to eat, and that includes your steaks your hamburger and your chicken. We’ll never buy it again. I will make sure nobody that I know buys it.
8 juin 2026
Réponse de Backyard Butchers
Hi Wei, my name is Carla and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Meat quality and portions are…
Meat quality and portions are exceptional. The order arrives frozen is well-packed and insulated Very pleased with my subscription.
15 juin 2026
Réponse de Backyard Butchers
Hey, Joanne!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Carla
Why so much fat this time?
Most all of my meat this order has twice the fat compared to the last time. My burgers are also smaller. The amount of fat is what has gotten me, I have to cut big pieces and slices of fat off my steaks before I even cook them. After cooking I still find chunks of fat. I'm seriously considering canceling my membership because of this.
7 juin 2026
Réponse de Backyard Butchers
Hi Sarah, we are so sorry to hear you have had such a frustrating expereince. this is definitely not he experience we want for our customers!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Always a great value for the price
Always a great value for the price.
The beef tallow is a must, also! 😬🤙
15 juin 2026
Réponse de Backyard Butchers
Hi Kenneth, thank you!!
Réponse de Backyard Butchers
Hi Sami,
Thank you for the great review! We’re so happy to hear you are having a great experience with Backyard Butchers!
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi Roberta, Thank you for the great review! We’re so happy to hear you had a great experience.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Meat is delicious
Meat is delicious, but the packaging often is not sealed well causing it to get frost bite.
8 juin 2026
Réponse de Backyard Butchers
Hi Whitney,
Thank you for the review! We’re so happy to hear you enjoyed our cuts! Quality is something we take a lot of pride in. We're sorry to hear that you've experienced issues with some of the packaging seals. We understand how frustrating it can be to find products with freezer burn, and we appreciate you bringing this to our attention. Feedback like yours helps us continue improving our products and packaging processes.Thank you for the feedback about the packaging. We are always happy to make things right for our customers. Please feel free to reach out to us at hello@backyardbutchers.com.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Scallops are fake and the beef is tough…
Scallops are fake and the beef is tough as nails
20 juin 2026
Avis spontané
Réponse de Backyard Butchers
Hi Jordan,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Salesman was very nice
Salesman was very nice.
Although when I tried the first 2 steaks they were pretty tough.
Hoping future ones are not like that.
4 juin 2026
Réponse de Backyard Butchers
Hi Walt,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Best steak we've ever had!
We visited a pop-up in Wyoming and left with a box of chicken, beef and fish. To us beef is a treat, something only eaten on special occasions for the most part. Cooked up a steak , medium-rare, that night and it was amazing! Super flavorful and tender! Meat is way better than Omaha steaks ever dreamed of being!
Service was excellent and informative.
Wasn't thrilled about the request for a tip, felt put on a spot.
11 juin 2026
Réponse de Backyard Butchers
Hi,
Thank you so much for taking the time to share your experience! We’re really glad to hear you enjoyed the steak and that everything was flavorful and tender—feedback like that means a lot to our team.
We also appreciate your kind words about the service and information provided. Regarding your note about tipping, we understand that can feel unexpected in some situations, and we appreciate your honest feedback on that as well.
We’re grateful you gave us a try in Wyoming and hope you continue to enjoy your box. If you ever have any questions or need anything, we’re always here to help.
Thank you again,
Customer Experience Team
Not sure where did I miss
Not sure where did I miss, but the amount of the steak is not enough. Sure, the promotion is nice with the 24 patties, but without it.. I get more meat from my local butcher.
3 juin 2026
Réponse de Backyard Butchers
Hi Kevin,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com: http://backyardbutchers.com .
We appreciate your support!
— Backyard Butchers Team
Réponse de Backyard Butchers
Hi,
Thank you for your feedback! We’re happy to hear that you’re enjoying your order. Thank you for bringing us to the table!
Was not happy with the variety
Was not happy with the variety. Sirloins looked like scrap meat rolled up to look good in the packs. The pork chops and one of the fillets had a funny / old taste. We ordered marinated chicken and received habanero lime chicken breasts. Other than that the hamburger patties were good. Changing to another company,
8 juin 2026
Réponse de Backyard Butchers
Hi Cynthia, my name is Brian and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
FABULOUS
FABULOUS
Best meat I've had in a long tine. The steaks are so tender. I love burgers. Yours are snack yo mama good. Thank you so much. I am definately eating good since I got my order.
2 juin 2026
Réponse de Backyard Butchers
Hi Bonnie,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Nice look. Its a scam
The meat has terrible marbling, it looks like you injected them with water, and they are tougher than boot leather. Congrats on the scam. I'll be telling anyone asking about backyard butchers that yall scam people.
2 juin 2026
Réponse de Backyard Butchers
Hi Seth,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
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