Most of the meat cuts were super thin. Especially the ribeye steaks. Burgers were extremely small. I spent almost $600 dollars and when I got home out of the rain, I was extremely disappointed. I am... Voir plus
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Steak has a weird texture that would work in a nursing home because you don't have to chew them. The burgers were somewhat decent until my husband bit into a bone and almost cracked a tooth. We "go... Voir plus
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We have a family that loves to grill on the weekends so we decided to try Backyard Butchers after hearing about them. The ordering process was straightforward and the meat was well packaged for delive... Voir plus
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The initial batch of meat I purchased off a truck was all oddly colored and every piece, insanely tough. Even the T bone tenderloin side was inedible. The second batch I received by mail, the T bone w... Voir plus
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3,5
Moyen
223 avis
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Nice look. Its a scam
The meat has terrible marbling, it looks like you injected them with water, and they are tougher than boot leather. Congrats on the scam. I'll be telling anyone asking about backyard butchers that yall scam people.
2 juin 2026
Réponse de Backyard Butchers
Hi Seth,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
I dont feel the quality of the meat or…
I dont feel the quality of the meat or amount of meat was worth the money. I gave it 2 stars because the guy who sold us the meat was a great guy.
8 juin 2026
Réponse de Backyard Butchers
Hey Rebecca, My name is Chloe and I am with the customer experience team here at Backyard Butchers. I am very sorry to hear that you have not had the best experience with us so far. I'd love to try and make it right today.
Could you share a little more about which cuts you purchased with us and what you did not enjoy about them? :)
Delivery of products was timely and all…
Delivery of products was timely and all were packaged very well and still frozen at receipt. We have greatly enjoyed our beef products.
2 juin 2026
Réponse de Backyard Butchers
Hey, Cheryl!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best, Chloe, from Backyard Butchers.
Things to be aware of....
Last time, I communicated concerns about several packages of ground beef having tares in the packages. The underside opposite the label can be very thin and when "tossed" in packages like hard rocks, the packages tare.
After communicating this to Backyard Butchers, they simply replied back stating "thank you for communicating this issue" with no offer to replace or even an apology for the issue.
I immediately cancelled my subscription even realizing I had another in process. The other was already beyond cancelling. For this last shipment, I had six packages of ground beef deliver partially thawed. It was a hot day for sure but contents should have survived but didn't. I DID NOT submit a concern for this issue, already knew there was no point.
Please note I was subscribed for their Steer In A Year program, a supposed equivalent a whole steer in the course of 12 months.. Before that, I was subscribed to the Backyard Box and no issues there. Problems began after I committed to the Steer in a Year program and mostly because there is 21 lbs of ground beef just tossed in the box seemingly without care. If they simply upgrade the packaging thickness, that problem may disappear, maybe.
And please do not get me started on their rewards program. I had accumulated substantial rewards and when I went to use a $50 discount code, it was no good for my current subscription. It could only be used to by some other box. Seriously!! I mean, what's the point....I'm already buying a crap ton of meat but have to buy more than I need to take advantage of rewards.
In parallel to this vendor, I was also buying from Butcher Box. I was trying out both vendors to settle and keep one. One time, I had a delivery with some packages that had thawed and I communicated that concern to Butcher Box. They immediately added the exact product to my next box at no cost.
As far as beef quality, I think both are similar, but I do like being able to select what I want from Butcher Box. No options to do that with Backyard Butchers; you get what's included in their standard boxes.
I actually think living here in East TN, the beef quality from either vendor is far better than what I can buy locally. And...this stuff comes frozen! Really disappointing the service, you guys were doing great.
So, I have cancelled one for the other when before this issue, I was going the opposite.
7 juin 2026
Réponse de Backyard Butchers
Hi Garry,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Delivered quickly and frozen solid
Delivered quickly and frozen solid. When our weather clears will be a lot of grilling.
2 juin 2026
Réponse de Backyard Butchers
Hi Pam,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Satisfied 1st time customer
Mr. Harley was top notch!!! Service was 10 out of 10 He was very helpful and Kind. Thanks to Mr. Harley, I walked away with way more than I was anticipating on purchasing today! Today was my 1st time shopping with this company and I will definitely be back!!!
14 juin 2026
Avis spontané
Réponse de Backyard Butchers
Hi Melvina,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Not a bad experience Not great!
Got him at closing hours so he kind of rushed me and had friends that went sameday and got way better deals so was a little disappointed with that! But other then that wasn’t a bad experience wish he would have took his time even though it was closing hours the boxes aren’t exactly cheap so!!!
29 mai 2026
Réponse de Backyard Butchers
Hi,
Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience felt rushed and that you were disappointed with the timing and pricing compared to others.
We completely understand how important it is to feel valued and unhurried when making a purchase, especially with items of this nature. While pricing and promotions can sometimes vary depending on location, event, or timing, I do sincerely apologize if that was not clearly communicated or if it left you feeling dissatisfied.
We truly appreciate your business and your honest feedback, and we will make sure it is shared with our team so we can continue improving the customer experience.
Thank you again,
Customer Experience Team
Very cheap meat that turned grey as…
Very cheap meat that turned grey as soon as I rinsed it after defrosting it. Would not even recommend to my worse enemy
29 mai 2026
Réponse de Backyard Butchers
Hi Kaylene, my name is Kristin and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
This was my first order and I had a…
This was my first order and I had a great experience. The delivery was quick, packaging was handled well, and the meat quality was fresh and perfect for daily meals. Everything went smoothly, and I’m very satisfied with my purchase.
8 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi Trustpilot,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The quality of meat is great
The quality of meat is great. I’ve only had one delivery so hopefully it stays consistent!
4 juin 2026
Réponse de Backyard Butchers
Hi Jeff,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Wonderful Experience
Website was easy to navigate. Delivery was awesome. Products were frozen and in perfect condition. We’ve tried the burgers. They are delicious, tender, and juicy. Wonderful experience.
3 juin 2026
Réponse de Backyard Butchers
Hey, Deborah!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
So far only tried 2 cut and bout gritty…
So far only tried 2 cut and bout gritty and the strips shredded as if it was for tacos as of now I’ll never buy again!
9 juin 2026
Avis spontané
Réponse de Backyard Butchers
Hi Trustpilot,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations. That’s never the experience we want for our customers. We’d truly appreciate the opportunity to make this right. If you’re open to it, please reach out to us at hello@backyardbutchers.com with your order details so we can take a closer look and work toward a resolution.
We take feedback like this seriously and are always looking for ways to improve both our product and customer experience.
Thank you again for bringing this to our attention.
— Backyard Butchers Team
Ordering was easy
Ordering was easy, the product arrived well-cooled. Some of the burgers had thawed, but that could have been carrier recklessness, as they were outside the cooling wrapper.
1 juin 2026
Réponse de Backyard Butchers
Hey David! We apologize for the packaging that was not up to our standard. Here is a little something to say thank you for supporting us! Bring this message to our shop and show it to one of our butchers they’ll happily apply 10% off any variety pack! We can’t wait to see you and serve you soon!
The rib eyes were small and horrible.
The rib eyes were small and horrible.. meat was very tough .. would actually like my money to be refunded to my card used please..
31 mai 2026
Réponse de Backyard Butchers
Hi Benjamin, my name is Kristin and I’m part of the Customer Experience Team. I’m really sorry to hear you haven’t had the best experience with us so far not to worry, I’m here to help!
To get this resolved as quickly as possible, please click the link below and complete our Product Inquiry Form. Providing as much detail as you can will help us assist you faster: https://www.backyardbutchers.com/pages/product-inquiry-form
Once you submit the form, our team will be notified right away, and you’ll receive a response within 24 hours. Just be sure to click the red “Submit” button at the end, if you see a “Thank you” message, your request has been successfully submitted.
Please note: For EBT refunds, we need the exact date, amount and receipt that was used on the EBT card. Refunds can take up to 90 days to process per state regulations.
If you have any questions or run into any issues filling it out, please don’t hesitate to reach back out I’ll be happy to help.
Delicious High Quality Food
Backyard Butchers provides a quality product at a fair price. Their meat is delicious and better than what you find in most stores. Also, their customer service is top notch. Any issues or concerns are addressed and corrected immediately. I've been a customer for several years. You can't go wrong with this company.
28 mai 2026
Réponse de Backyard Butchers
Hey, Washington!
Thanks so much for sharing your experience your feedback helps us grow and serve you better. We’d really appreciate it if you could leave a quick review on Google. It only takes a minute, and it means a lot to our team https://g.page/r/CUAE5Tb9Xoi9EAg/review!
Thank you again for your support!
Best,
Réponse de Backyard Butchers
Hey Lindsay! Thank you so much!!
This was my first order and I wasn’t…
This was my first order and I wasn’t sure what to expect, but the experience turned out to be really good. The delivery was on time, the packaging was fine, and the meat quality was suitable for everyday cooking. Overall, a smooth experience.
8 mai 2026
Avis spontané
Réponse de Backyard Butchers
Hi Brooke,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in. Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
The sales rep was terrific!
The young man manning the truck was extremely nice and very helpful -- it was great talking with him as well as purchasing!
29 mai 2026
Réponse de Backyard Butchers
Hi Sandee,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
Awesome guys and the steaks were great.
8 mai 2026
Réponse de Backyard Butchers
Hey Mark! thank you so much for your feedback!! We truly appreciate it!
The Taste
The Taste. Fantastic Taste. The customer service is great and very helpful. Enjoying our purchase very much. Highly recommend.
28 mai 2026
Réponse de Backyard Butchers
Hi John,
Thank you for the great review! We’re so happy to hear you enjoyed our cuts, quality is something we take a lot of pride in.
Whenever you’re ready to restock, you can find all of our options online at backyardbutchers.com.
We appreciate your support!
— Backyard Butchers Team
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