Item delivered earlier than i expected which is great! All intact and described. Very well packed and delivered with care by the courier. Higly recommended cycling store. Was worried as there is not m... Voir plus
Établissement
Changer d'établissementCamino Park, James Watt Way, RH10 9TZ Crawley, Sussex, GB
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Fantastic price but, above all else - fantastic service. Ordered three bikes online for myself, my wife and our daughter. Initially discovered Balfe's purely as the price couldn't be beaten.... Voir plus
My road bike was delivered with severed brake cables, even with the delivery checklist having indicated that they had been verified as working. I discovered that they were faulty on a test ride as I w... Voir plus
First class service great noligable staff to talk to and get advice from they're my number one for all things cycle .Fast delivery great bike price's I cannot recommend them enough.
À propos de l'entreprise
- Magasin de vélos
- aussi dans
- Cyclisme sur route
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Magasin de vêtements de sport (activewear)
À propos de Balfe's Bikes - Gatwick Home Delivery
Écrit par l'entreprise
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Écrit par l'entreprise
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Coordonnées de contact
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Royaume-Uni
- 020 4506 3856
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Ordered Friday night built and…
Ordered Friday night built and delivered by Wednesday 9am great service
29 septembre 2026
My third bike from Balfes
My third bike from Balfes, keep going back as the delivery experience is fantastic, as is the service!
16 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Purchased twice from BALFE’S and had to…
Purchased twice from BALFE’S and had to wait ages for delivery on both occasions
26 septembre 2026
Réponse de Balfe's Bikes - Gatwick Home Delivery
We’re sorry you experienced a long wait for delivery on both occasions. We understand how disappointing this is, especially when you chose to shop with us again.
Please contact our customer service team with your order details so we can look into what caused the delays. Thank you for sharing your feedback.
Best wishes,
The Balfe’s Bikes Team
Great price quick delivery
I ordered a Bosch charger, the price was the best anywhere around and the delivery was quick. Really pleased. Thanks.
24 septembre 2026
Quality product at amazing price
Quality product at amazing price, delivery and communication was also great 🙌
16 septembre 2026
Good price and arrived on time
22 septembre 2026
Great delivery and customer service…
Great delivery and customer service when purchasing accessories online.
24 septembre 2026
Buying a bike from this company was a…
Buying a bike from this company was a pleasure and they were very good at keeping me updated with emails at every step of the way.
23 septembre 2026
Delivery delays.
No delivery a week passed due time. Chased Balfes who admitted a very common component (a shifter cable), was not available. Agreed to delete this item as the other purchase - a saddle bag was urgently needed. This item eventually arrived nearly a week later. Apart from the prompt refund, not a satisfactory service. Communication could be better.
27 septembre 2026
Réponse de Balfe's Bikes - Gatwick Home Delivery
Thank you for your feedback. We’re sorry your order arrived later than expected, particularly as you needed the saddle bag urgently.
Our team responded to your messages and quickly found an alternative cable when you called. We then removed the unavailable item as agreed and promptly refunded it. We appreciate, however, that this did not resolve the delay with your saddle bag.
We understand your disappointment and appreciate your comments about keeping customers better informed.
Best wishes,
The Balfe’s Bikes Team
Very fast delivery and returns process
Very fast delivery and returns process. Good prices and the items received were well packaged. This was my first time ordering from Balfes but it won’t be my last.
27 septembre 2026
Excellent staff and range of products
Excellent staff. Excellent range of products. Great showrooms. Great prices. Would be 5 stars if Gatwick had a customer toilet. Espexially important if MAMILs or MAWILs are visiting!
24 septembre 2026
Super quick delivery
I needed a specific pannier rack urgently. Balfe’s bikes had it in stock and made sure it was delivered to me super quickly. Thank you 🙏.
26 septembre 2026
All good
All good. Great communication, great bike and kit at really competitive prices.
26 septembre 2026
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