Band Shoppe Avis 

Fine experience. $19 shipping is outrageous. Please rethink this choice.

The silk is absolutely beautiful, the pole however looks pretty dull on one end and the shipping box came in absolutely beat up. The extra 20 dollar charge for not buying 5 or more poles was neat, too after already paying 20 bucks for shipping! 106 bucks for 58 dollars worth of items. Yikes. Yes, part of this is absolut sarcasm as I'm not thrilled about the costs. Yes, that is actually a lot of money to some people. It got here fast though. Started on a positive, ended on positive.

We just began this marching band journey and I can tell right now that I will be finding literally anywhere else to order this crap from because your shipping prices are criminal. You are shipping overpriced chinese junk to me as a middle man and I'm paying almost a 50% shipping fee? Ew.
I see you, I see what you're doing, I am very loud, and I'm not going away for 4 more years, so good luck with that.

I ordered practice flags for a group of 12 and the website had numerous options and ordering was easy. I received everything within a few days.

I did color and winter guard in highschool and in college, and I’m so excited to change up my mommy work o it routine in my 30s! Thanks for allowing me to feel like a kid / young adult again!

Quick and easy!

Super easy website and customer service was very fast. I had to contact your company to get our government organization set up as tax exempt. It was a super-fast process and that was very helpful for the deadline we are facing with our order.

The charge for S&H is crazy. Then you are charged for returning, then you are required to pay another $20 for S&H. So end up paying $60 S&H. Will never use this vendor again. Will definitely look for another vendor

I shop online all the time. Never do I pay S&H!!! Nor do I pay for return items!!! From major companies to small businesses on etsy or eBay!!! That’s the incentive to keeping customers. They all use 3rd party!!!

There were missing parts. It is unfortunate that the return period is so short. As someone who wanted to re-live their colorguard days, I was extremely disappointed with the missing parts. The shipping costs to return would have made it easier just to eat the cost due to my location.

They were not a good fit, I was charged $20 S &H to return them.

Ordered flags for my entire team. Cost us almost $500. We purchased a set of flags that, developed multiple holes and signs of damage after only participating in one parade and two competitions.

When purchasing, the product description advertised that the flags were “tough enough to last all season long from practice to show.” Based on our experience, that has not been the case, as the flags only lasted approximately one month before showing significant wear.

Reached out to the company to seek some sort of solution as were prepared to order 45 more flags from them. However, they deemed that they were not at fault claiming "it was likely caused by an external factor, such as contact with a rough surface or improper handling". Meanwhile the flags are literally ripping at the sewn seams.

And since I can not reply to the below comment. Pictures were given and excuses were made. The flags were properly used and stored. And again, all flags are ripping at the seams. So even if the holes are deemed not at their fault. That still does not cover the ripping at the seems where the hole was made for the pole to go through. And since we did a parade where the flags never touched the ground. And 2 competitions that took place in a gym and again never touched the ground. The excuse that they came in contact with a rough surface is invalid.

Shouldn't matter what the use of the flags are. If they are being advertised to be "durable enough to last all season" then they should be able to last all season in all types of environments. So false advertising. Do better.

Such a shame and business lost. Definitely not products that last a whole season.

The process was very user-friendly and I was able to place my order with no problem.

I ordered poms for our Jr. Bucs cheer team, and once again Band Shoppe did not disappoint! I used them last season for KDDC and came back because the process is just so easy. Their ordering system is simple, customer service is great, and the shipping is unbelievably fast.

The poms I ordered previously were excellent quality, so I can’t wait to see this new set. Thank you for making team orders stress‑free — highly recommend!

It was easy to find what I was looking for, and you had it in stock!

The product and delivery was good. However, we just brought 1 flag and the system penalized increasing the amount if don’t buy 3 flags. This is the only thing that it was very disappointing for me at the moment to finalized my purchase. Because you don’t have any other option just paid…

The easy shopping and ordering is perfect for grandparents !
Delivery service done in a timely manner
The product was well made

Purchasing a flag was easy to do but can’t wait to receive it once it comes out of back order… excitedddd