Bankrolla Avis 

It took Bankrolla 2 and a half months to payme out, 100 dollars lol!? I pretty much had to beg them with multiple emails..I'm guessing a lot of platforms like this just hope we're gonna forget or give up,, accept your money Freely,but stiff arm u to get it back!?

Do not under any circumstance play on this site if you take responsible gameplay seriously. They do not allow you to self exclude or take a break for more than 1 week and before you do so you need to take a 24 "cool down". They do this in order to prey on people's impulses. This site is a scam.

I did the verification process then got a email 2 days later that I am now verified I put my redemption in then asked the chat how long does it take once you redeem to go thru thru they said 24 to 48 hours never got it, I then email the support they emailed me back saying redemption takes 10 business days, it has been 10 business days & no redemption, I talk to to John in chat live support saying it will b a priority for my redeem & the day is over & nothing.

It has now been over 50 days waiting on a redemption of 1k. Yes you heard that right almost 2 MONTHS. This is a joke and what’s even more hilarious is that they keep emailing me asking me to deposit like I’m going to forget how long I’ve been waiting to receive a redemption from this website. It obviously does not take this long to send out a redemption, they’re just stalling and ensuring I won’t return!

Definitely one of the worst casinos out there and they should get ban or brought down or at least sued. They told me 3-10 days business days. And I’m on the 10th business day and nothing. I can “cancel” my redemption and keep playing. But screw that. I want my money out. BE CAREFUL PEOPLE! THIS CASINO IS A TOTAL SCAM. and all the support say the same thing, “we prioritize your redemption” BS. They all say the same thing. And nothing is being done.

All good here, registered fast, got my bonus. No issues so far 😊. already completed my first successful withdrawal

I don’t tell anybody if you’re looking for a game to play sure you do your homework because I played this game for a week and one money and I still haven’t gotten it. They have sent me through the ringer I’m feeling feeling exposed, feeling less than a human being when I went through the verification of my driving license my email address taking a selfie of myself to see who I was. They did something even lower. I felt like I was being raped. They had me to write my email address on a piece of paper and put my driving license on a white piece of paper and hold it up as someone to take a selfie of me like I was in prison is degrading devouring a human being and self work don’t play this game because if you play this game, you’re not gonna get your money right away not like the other ones at least the other ones to tell you gonna take a couple of days. These people them been holding onto my money and telling me it’s gonna be 24 to 48 hours for the last couple of days now five days now and I just have a feeling I’m never gonna get my money but if I can see anybody for not playing this game thinking that you’re gonna win yeah you’re gonna win but they gonna kill you through the ringer in order for you to get your money they’re not honest they don’t give a damn about your feelings and they really don’t give a dam about who you are as a human being

I logged in today to receive my daily bonus and received a reward promo code for 15 free spins. I received a shock when the six-digit promo code contained the word "f a g".

When bringing the concern to the attention of the Live Support agent, they repeatedly demonstrated a lack of understanding of the issue (either intentionally, displaying callous cruelty, or unintentionally, displaying incompetence):
"I kindly ask you to specify the issue."
"I kindly ask you to specify your request, so I can help you."

Are they not paying attention, or do they think it's OK to call their customers f a gs?

They made no assurances there would not be a repeat incident, blaming the system. They also made no attempt to recompense me for the shock and dismay I experienced, instead directing me to their support email address. I am furious with how I was treated and recommend anybody in the LGBTQ community choose a different sweepstakes casino to do business with.

They claim the verification process would take up to 24hrs. After emailing them twice they finally verified it.

I have been waiting 57 days for my $1000 redemption. I have had the same issues as everyone else. I was already verified through their verification process but then had to do it all again. My redemption was also “cancelled” due to technical issues and had to request the redemption again. I have emailed every single day and every single day, I get the standard response that I’m in queue and they have larger than normal redemption requests. Also been told that a “priority” was put on my account and that was a lie!! Customer Support always answers but with the same generic response as the day before. It is utterly disgusting that this “casino” can do this to people. BankRolla should be ashamed of themselves and be forced to pay people their money. I won it fair and square and now they are just riding along on my money. I will continue to email every day until I get my money!!!!!!

I’ve played here off and on a year or so then today I finally won just enough to redeem..I’ve already completed my KYC awhile back ..I’m verified.. but my redeem was denied because supposedly I needed to be verified…but whatever I went to redo it and it was automatically snapping the photos of my ID before I could focus my camera..then wouldn’t let me go back just to say there was a issue so I contacted bank Rolla AGAIN just for them to basically tell me they contact the right department and wait for email updates.. who knows when that will b..the person on the live chat “MIKE” horrible people skills .. not nice or helpful or friendly..this sucks!! I actually liked the site in general..and I WAS hoping to keep playing there but not if this is how customers are treated!!!!

Won 239 on their website. I’ve been trying to withdrawl for 2 months. Horrible customer service that says the same thing every time and doesn’t help resolve the payment issue. BEWARE

Was nervous the first time but it all went through. now I withdraw calmly whenever I need 😌

I have multiple cancellations as well as I’ve been trying to redeem since August 14 they claim that there is a 24 to 48 hour processing you’re withdrawals customer service sucks all they say is I’ve expedited your redemption and nothing gets done now we’re going on day 11. I’ve emailed support and you get the same people as live chat. I’ve also emailed risk management and payment support to see where my withdrawal is, but I’m sure I’ll be cancelled as well. This time. I have to wait another 10 days and my withdrawal was only $300. I would never recommend this site to anybody. Maybe they have a good game. Maybe they have a good deal but you probably will never receive your funds. They do not give you an explanation of why it was cancelled. They’ll use an excuse. it was a technical error and then you gotta wait another 10 days. It’s almost like they don’t have the money to pay the funds that are being one by the person that is playing, this is the most absurd thing I’ve ever seen besides a couple other that I am trying to redeem on as well.

Absolutely terrible and crooked, crooked platform. I’ve won big on this site before (like $1,000) and was always paid within a week or so but not this time. I won $495 on 7/21/26 and STILL HAVE NOT BEEN PAID. My redemption can still be “cancelled” on my end/ never approved by Bankrolla. I am a VIP player. My “VIP manager” has been monitoring the process of my redemption apparently. But it truly feels like they’re playing allllllll in my face. About 10 days after I initially submitted the redemption, I got an email saying it was “cancelled due to a technical Error and to resubmit”. So I did. They keep telling me there’s nothing else I need to do on my end and to be “rest assured; my redemption is in que to be processed.” And I’ll be issued a 1099MISC for this….HA!!!!!!!!!! What a scam. When I email asking for updates, the support agents claim they are not part of the “payments team” and will never give me the contact information for the actual “payments team”. Oh and if you even TRY to open a game while your redemption is in the NEVER ENDING “pending” loop, you will get pop ups prompting you to cancel your redemption and PLAY MORE. LOL. They will not get another dime from me.

Huge RIP OFF do NOT waste your money! 💸
1st off I have been playing online casino and sweepstakes for years. I’ve never run into such a circus 🎪 red tape BS. I went through the normal process of verifying who I was with my drivers license and a bank statement. I used a credit card to make a purchase and I like many people have a digital wallet with a few credit cards in them. They are asking me for a copy or a credit card or credit card statement for an account that does not exist. I sent them
so much information, copies of 3 credit cards and even told their team why do you need this information to process a redemption, which by the way is in the way of a credit card credit not funded to a checking account like most sweepstakes companies. Rude, didn’t care, as I pointed out, you had no problem charging me but you can’t process a small redemption and you are asking me to provide proof that does not exist. I hope I can save someone some heartache and money. Scammers and dirty dirty, STAY FAR AWAY!!!

Easy transactions in and out of the app. Took 3 days for payment to process and show up in my account which is better than most apps.

I was invited via email. I accepted the invite and starting playing on the platform. The games are fun and affordable. I won a small amount , I cashed out just to see if it wasn’t a scam. I did verification all went through. I cashed out in bitcoin to my Cash App . To my surprise it took like 7 hours or so to come to Cash App. So I was excited finally got a legit platform. I cashed out again 100 it paid out. I started investing more money next I won 1200.00 . I notice it’s been a week and my redemption kept in redeeming making me start requesting over and over again.I talked to live chat said to email customer service Upon talking to customer service they asking for verification again it keep saying error . I finally got a text saying they don’t serve Louisiana Mind you I got verified then face recognition and proof of address and everything approved and cashed out several times before now all of a sudden it’s a big amount now yall don’t deal with Louisiana wow you guys need to really be careful of some of these regular people willing to take your money and not pay your winnings please I wouldnt recommend this platform Boooo

Been playing for a while now, nothing critical happened. Recommending to friends 🤝. withdrawals have always arrived

I got up to 1000 SC and slowly but surely lost it all because they had to verify me when I’ve already been verified three separate times every time I’ve won a big amount. They just want to delay redeeming so that you give it back. I would not recommend this site to anyone they are greedy and they use dirty tricks to keep you from winning. If you do Win big good luck getting it. You probably will not. Customer support was very little help. All they kept saying was the obvious that I already knew no real help was given.