Bankrolla Avis 

I got up to 1000 SC and slowly but surely lost it all because they had to verify me when I’ve already been verified three separate times every time I’ve won a big amount. They just want to delay redeeming so that you give it back. I would not recommend this site to anyone they are greedy and they use dirty tricks to keep you from winning. If you do Win big good luck getting it. You probably will not. Customer support was very little help. All they kept saying was the obvious that I already knew no real help was given.

Wost casino ever, ive was using it for a fee months and i finally bout a small package and won, when i tried to redeem they denied and told me i have two accounts. They wouldnt give me any other details and cant give me a legit answer besides referencing different rules everytime which make me think they just dont want to payout , but they will take your money

no issues with registration or login. everything worked from the first try. withdrawal request was simple too

Turn around time for redemption took far too long, a month a half i waited for my redemption. But, I did finally receive it. Thank you!

Update from my previous review. I still don’t have my redemption. I’m still receiving the same automated responses. Honestly this casino needs 1 stars. I’m convinced the people who have good things to say are either just very very lucky or bots.

See bankrolla only lets you redeem $1000 at a time. I won $5,200 in playing a few games in a night. I started to redeem on July 16th. It is now August 17, and I have only gotten $1,720 of it so far. Now for a week I have been waiting on the 3rd. Redemption for $900.00 and every day I here excuses of why it hasn't come yet. But every day they say " just a bit longer", "I no your frustrated", etc... I do believe that they try and hold you out so you spend it all back to them playing. They say on there site 12 to 48 hours for a redemption. I also am one of there so called VIP players, that means nothing, trust me. In the beginning they did pay some what quick but then this seems to happen just like I have read from others, just be weary.

Took a while lol but redemption was finally approved 🙌 👏 👌 😌 😅

Redemptions are non existent. I've been waiting on a 1,000 redemption for a month now. My 1st attempt I was kicked out line because of a "technical error", then I was asked to cancel my 1nd request and resubmit because the changed payment companies, third I was denied with no explanation.
I've spoken with Olivia, Phil and Mike many times. They all start off with polished chatbot like responses but if you get really mad they start responding with answers like "k" and "I don't know".
All they do is talk in circles around you. No real answer. I contact them everyday and the same experience every time. When asked to be escalated to a supervisor or manager they so nothing. I wouldn't be surprised if all this is just a teenager in a basement messing with us.
Avoid this place like the plague.

Well I redeem 250 on AuguBut ist 6th at 11:57 pm. Then i made a purchase for 39.99 at 12:45 am Aug. 7th They rejected they claim i canceled it! ( Lie) Because I contacted them asked how to redeem. I FO believe it was Phill that I was chatting with. Then I turned around at 2:39 am August 7th redeemed 200. Now they did pay that out. Then August 10th 11:45pm redeemed 100 reject i purchased 89.99 August 10th at 11:46 then 11:47 again redeem 100 rejected August 11th redeemed 700 at 8:15pm rejected went on to purchase on the 11th 49.99 at 8:17 pm & 10:04pm & 19:99 @ 11:24pm. Was rejected my fat finger hit wrong card #On August 12th purchased 39:99 @ 12:09am again my fat finger hit the wrong# was rejected & 2:54am that was good. Then on August 12th I redeemed 800.00 at 8:50am & guess what they sent a email to verify my cards. Which i was asked ti only show 1st 4 & last 4 numbers which I did. Shortly I received a email that the verification was good & it would be processed. Well here it is August the 16th and all i have been getting is the run around. That they are working on it. It is under review or that they are experiencing a high volume. This us everyday. 🤣

Horrible redeem time. I have been waiting for 2 weeks. I signed up with a promotional email I got and purchased a few packs, I ended up trying to cash out $400. It was rejected because I had to verify my cards. Once that was done, I submit another request. It has been 2 weeks, and now all they are saying is that it has been escalated to the department. I want my redeem. I will remove this or at least update it once I get my redeem.

As long as you have your cards and bank I do there is no issues and all the games are great

Update I'm still waiting and it's been 17 days for my second time ive tried to redeem the same $120 I suggest not playing this casino it sucks it's been over a month and customer support they answer the same response every time and they don't resolve anything I highly discourage you to play this let's see how long it takes to get him easily $120 and I refuse to give it up, ots about time to getting in contact with Better Business Bureau because I feel like this is just a fake game

Wow, I’ve had a long career of social casinos and this one takes the cake for most strenuous verification process. Did the KYC verification, sent them all personal information needed (bank statement, ID, debit card)

They have cancelled my redemption request at least 4 times over the last week saying “I’m not properly verified” they are asking for a bank statement that won’t exist till the end of the month.

It’s torture trying to get a hold of someone on customer support that will give you answers that you actually need.

Stay clear away if you are looking for a casino that will be an easy verification process and if you are actually looking to redeem.

I’ll give an update as this situation progresses

Terrible casino. Unless you wanna wait 2+ weeks for your money then don’t play here. Been waiting 11 days for 1000$ redemption. Told them I was going to write a terrible review for every day my money wasn’t in my account starting today. They keep lying to me and making stuff up to stall it. Beware of this scamming casino!

Been owed almost $1k since May. I've been cancelled, the recipient of "glitches" and been given enough BS to rival the orange guy in the white house.

At this point I'm working with my bank to charge back payments and filing with the gaming commission and attorney generals office.

I have submitted 2 separate winnings or redemption several different times and they will not give them to me. The 1st one i literally waited 21 business days before I gave up and cancelled it because they kept giving me the run around. I verified everything including my bank statement and they still never redeemed it. So I played again and again submitted my redemption now it’s been 7 business days and they still never claim fast pay out 24-48 hours . Not me. Im also a silver and I verified everything weeks ago so there is no excuse. When I contacted customer support they just apologized and stated it’s taking longer than normal. I cant get a solid answer or reason why my redemption is taking so long. It’s the absolute worse. I hate this asinine and don’t recommend it if you want to cash out within 48 hours or even 7 days. My email linked to my account is

Time to find out the source of this “sweep casino” and contact proper authorities. It’s been A MONTH! A MONTH GUYS! DO NOT PLAY HERE!!!!
Edit: week 3. Still nothing

How are previous reviews getting payouts within 2 days? I’ve been waiting since 07/30. Cmon, Bankrolla. Do better. Previous withdraws were so much faster. I play a lot. I’ve been verified twice. Waiting half a month for a redeem is absolutely crazy. Other sites are instant or much quicker. You’re about to lose a loyal player.

EDIT: Still no payout. They mention to e-mail and contact live support. Don’t waste your time. Still same “generic” response. I’ll keep updating this daily as I wait

Edit: Still no payout. Day 17

I’m very happy. I love bankrolla

Been trying to redeem since May! I’ve gotten a my withdraw denied 3 times now for technical issues . But no explanation what the issue is? This is unacceptable! I asked for my deposit back but I get ignored and just told to resubmit my redemption. Why if it won’t get approved?! I’ve done everything I can on my end. I’ll update my review if I ever get paid. I had been paid before and customer service responds to me that’s only reason this is not a 1 star review

DO NOT PUT YOUR MONEY INTO THIS CASINO. YOUR FIRST REDEMPTION WILL BE FAST AFTER THAT ANY NEW REDEMPTIONS WILL TAKE FOREVER. I MADE A REDEMPTION FOR ONLY $200!
YES .. $200 ON JULY 31ST.
ON AUG 4TH I GET A EMAIL SAYING TO PLEASE CANCEL YOUR REDEMPTION N CLAIM IT AGAIN. WTF WHY I GOTTA CANCEL MY REDEMPTION!? OH SO I CAN WAIT EVEN LONGER?
NO THANKS. SKETCHY ASS CASINO.
GO ELSEWHERE IF YOU WANNA RECEIVE "YOUR" WINNINGS. PATHETIC!