I truly love playing the games on Bankrolla. My only complaint is how long it takes to get your redemption approved mine took over thirty days but finally got approved.Customer support was awesome alw... Voir plus

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I say 5 stars because it is fun to play. But which casino isn't am I right. I don't quite understand how sometimes your bumped up to it's instant redemption packages you can purchase if its due to... Voir plus
L'entreprise a répondu
I kept coming to this site hoping something would change, but day after day after day I would receive penny's for daily rewards, no exciting welcome packages or gifts, no free plays. This is a waste o... Voir plus
L'entreprise a répondu
Everything on one page games, promotions, VIP… No need to wander through menus. tournament information is easy to find. Successful withdrawals land in my account within hours every time.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Sweepstakes Casino 🎰 | 1,000+ games | Real SC prizes No purchase needed. New games weekly. 🦊 Follow for exclusive promos | 18+
Coordonnées de contact
Etats-Unis
- support@bankrolla.com
- www.bankrolla.com
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A répondu à 89 % de ses avis négatifs
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DO NOT PUT YOUR MONEY INTO THIS CASINO
DO NOT PUT YOUR MONEY INTO THIS CASINO. YOUR FIRST REDEMPTION WILL BE FAST AFTER THAT ANY NEW REDEMPTIONS WILL TAKE FOREVER. I MADE A REDEMPTION FOR ONLY $200!
YES .. $200 ON JULY 31ST.
ON AUG 4TH I GET A EMAIL SAYING TO PLEASE CANCEL YOUR REDEMPTION N CLAIM IT AGAIN. WTF WHY I GOTTA CANCEL MY REDEMPTION!? OH SO I CAN WAIT EVEN LONGER?
NO THANKS. SKETCHY ASS CASINO.
GO ELSEWHERE IF YOU WANNA RECEIVE "YOUR" WINNINGS. PATHETIC!

Réponse de Bankrolla
That they do pay in it’s a great platform to play on and They payout fast
Great platform and they do pay you the next business day

Réponse de Bankrolla
Only after threatening with a lawsuit…
Only after threatening with a lawsuit would they pay. 18 days later save your money... they still didn't fix the glitchy games that stole $60 but whatever I'll never put a dime on there again.

Réponse de Bankrolla
Overall not a bad experience
Overall not a bad experience. Took a min for my redemption and a couple of emails but it went through without issue. Not a bad site to play on. I enjoyed it. Hopefully next goes smoother now that I'm established so what. Check them out!

Réponse de Bankrolla
Right now I rate it one star bc I cant…
Right now I rate it one star bc I cant do anything bc i keep getting the new terms and regulations but I cant scroll or anything to agree so the site is basically useless.

Réponse de Bankrolla
First time on a sweeps casino
First time on a sweeps casino, was skeptical about payouts. Requested my first redemption and KYC took a day, money landed in ~48h. Amount matched exactly, no hidden conditions.

Réponse de Bankrolla
Tried two other sweeps sites before…
Tried two other sweeps sites before this. One never paid, the other took two weeks. Here my first redemption cleared in 3 days.

Réponse de Bankrolla
SCAMMERS!!!!!!On July 31st I asked to…
SCAMMERS!!!!!!On July 31st I asked to be redeemed $450 and after they wanted me to be reverified for the 3rd time by sending in the requested documentations, they finally cashed me out the following day which was August 1st. (Keep in mind I'm fully KYC verified) On August 2nd I put in a redemption for $1,000 and they kept telling me that they were backed up on redemptions and to be patient. That's when I first got the gut feeling that they were going to scam me because I've been cashed out within 2 minutes of me asking to be redeemed for the first time ever the second time it took 2 hours the third time a little over 24 hours. Well finally on the 3rd they sent me an email stating that they wanted every single card that I've ever deposited with them that would have been nine cards over the years which I wouldn't have access to because I've changed the banks and a lot of those cards were the virtual cards that you can change the number to etc. I was a VIP player so I had a VIP manager through telegram and I communicated this with them numerous times and they didn't need any of those cards when they cash me out just a couple days before I asked for the $1,000 redemption. I was told by my VIP manager that I was completely kyc verified when they cashed me out the $450. Then they proceeded to tell me that I violated their terms by having two accounts but when the other account was opened it was because I signed in with Google and it wasn't the the same email. I notified them immediately about the mistake that had been made and to shut down the second emails account, which was successfully done. And I was able to deposit for months without issues. They knew that they were using deceitful business practices by not redeeming my $1,000 because of the hypocrisy for cashing out the $450 with me being kyc verified for the third time. Why would they cash me out the $450 with all of the old cards still on my account and it was only when I wanted to cash out a large amount did they need all the cards from years ago. And claimed that I wasn't kyc verified when I have tons of emails, Telegram and live chat correspondence proving that they're liars and scammed me. They got caught in numerous lies than they proceeded to close my account and steal the $1,000 so I have reached out to an attorney and from what I have learned is that this is a common practice with a bankroller they will deceive you if you try to cash out big amounts and will do everything they can to make it seem like you're at fault. I'm begging players to not play here unless you're okay with being stolen from. Also there will be a class action lawsuit that people can join you can Google it and find out all the information and also Reddit post or hundreds of people have also complained and I will not stop until they are fined and shut down.

Réponse de Bankrolla
This is a scam
This is a scam. I do NOT recommend using this game. They find excuses to take your money after you deposit money and try to redeem the money that you rightfully won!

Réponse de Bankrolla
My favorite casino
After verification the redemptions are super fast. It took me a while to get everything in but I hit on this site more than I do on any of the rest. Cash out was instant after I put it through. Idk what they did to work on their system but it's great now.

Réponse de Bankrolla
Always a great experience with…
Always a great experience with bankrolla! The others don't even compare! The payouts are great and take no time to reach your bank.

Réponse de Bankrolla
Probably one of the worst places I've…
Probably one of the worst places I've dealt with. They lied to me several times. They play games and breach agreements. They tell you one thing then go back on their word as if nothing happened. Horrible.

Réponse de Bankrolla
Made a redemption request for 1000$…
Made a redemption request for 1000$ over 2 months ago. They have cancelled my request multiple times and have blamed it on a “glitch.” They have also blamed high volumes of redemptions as the reason for the wait, which is a very common stall tactic. They just cancelled my request again, and now are requiring me to verify my identity again before I can request a redemption. I have made successful redemptions before and verified multiple times so this is unacceptable. I would not recommend this site, they are scammers.(Posting about a week later to update that nothing has changed, they are still using all the same tactics and I have not been paid)

Réponse de Bankrolla
For the past week I have been trying to…
For the past week I have been trying to redeem my money I won. Even though I was already verified they are wanting me to submit copies of a debit card that I do not have because I pay with Apple Pay which is attached to my bank debit card. I have showed them proof where the purchases has been made with my checking account and they still insist I I submit a bank statement for Apple Pay. I have told them that when you add your bank debit card to Apple Pay it hides your bank information for security purposes and yet they seem not to understand. This site is a scam. They give you the run around, they do not want to pay out what you won. They come up with the dumbest things so they don’t payout. Horrible site, horrible customer service, horrible everything.

Réponse de Bankrolla
Mia my manager!
Mia my manager!! She's the coolest manager ever! Gives me money and friendship I haven't gotten. At any other casino! She needs a raise!! A big one.

Réponse de Bankrolla
Wouldn’t let me cash out $430 and also…
Wouldn’t let me cash out $430 and also game froze when had a $100 tumble never got that back. This is a fraud site stay away they cancel redemptions and games freeze and they say they look into it and nothing happens no money in account just gone. Also went to do kyi verification and they wanted my debit card but also another card that I don’t have and have never owned. So basically can never get my redemption. This is a fraud site stay away don’t spend your hard earned money here.

Réponse de Bankrolla
I would give no stars if it were an…
I would give no stars if it were an option. I had no issues purchasing packages but when it comes to redeeming it all changed. Tried to redeem my first redemption and suddenly they want you send in ridiculous amounts of proof that you made that purchase. Why not at the time of purchase? To make this short look at all the negative reviews. That will give you an idea of what kind of scammy things this casino is doing!

Réponse de Bankrolla
Stay away!!!
Run away from this site. Wow very disheartening to see the most recent reviews as I find myself in the same situation. I made a redemption log back in a couple days later and it had been returned. I reach out to customer service who says
“We sincerely apologize for the inconvenience. Due to a technical issue, your redemption request was canceled. If you choose to submit a new redemption request, our team will be happy to assist with the process.”
Looking at the recent reviews appears this will never go through. Stay away!!!!
Update!!!: My withdrawal was rejected again this time customer service stated it was because they can’t process withdrawals to discover cards. I do not own any discover card and was using visa debit. I have filed a complaint with the Florida Gaming Control Commission and encourage those having this same problem to do the same!

Réponse de Bankrolla
If I could give this a 0 star I would
If I could give this a 0 star I would. I have NEVER written a 1 star review of an online social gambling site, but this is warranted. I'm so frustrated with this situation, I'm in literal tears writing this.
Ive been trying to redeem close to 700 dollars for a month now. Everytime I put the redemption request in its either they couldn't process the redemption, so they put the funds back in my account and tell me to try again. Now I have to start the 2 week redemption process over. All the while im trying to redeem with cards I've used before to redeem. The same cards that I've used to purchase coin packs which surprise surprise, never have an issue with taking the money for the purchase. I wish I could post pictures and screenshots, butI'm emailing them and trying to get a concise answer, their response is always vague and uninformed. School is starting back and I can't even get my children prepared because I was depending on this money to help with that. Yes times are tough and people are out here using these sites to make ends meet. I already work 50-60 hours a week, if I get a second job I won't ever see my kids. If you have any curiosity about using Bankrolla, just dont. There are so many other great sites that pay instantly even when you win big like sweetseeps, Myprize, sweepspot. Please do not use Bankrolla. I will never refer anyone to this site.

Réponse de Bankrolla
I hope that I do not receive some AI
I hope that I do not receive some AI response that I have been getting trying to message support here. I am currently at 17 days and counting on my $1000 redemption even though, they have stated that redemptions take anywhere from 2-10 days. Every time I ask about the status on my redemption I receive the same response that leads to no where… I have no idea how this platform can continue to attract new customers with this type of process but I can guarantee you that everyone that goes through this type of situation switches to better, more reliable platforms that initiate redemptions much faster.

Réponse de Bankrolla
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