Barings Law  Avis 

2 100
•
TrustScore 4 sur 5

4,0

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Noté 1 sur 5 étoiles

Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

VERY HELLPFUL AND GO OUT OF THEIR WAY TOM RETRIEVE IMPORTANT DOCUMENTS THAT NO LONGER EXIST IN MY POCESSIION. ALWAYS PHOONE UP OR KEEEP YOU UP TO DATE REGULARLY. KYLE JORDEN IS VERY ON THE BALL & EXT... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nosheen Butt is a lovely professional young lady. Who dealt with our claim as quickly as she could. Barings Law should be proud to have such a kind understanding young lady working within their depart... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cabinet d'avocats
  2. aussi dans
  3. Services juridiques

Écrit par l'entreprise

Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,0

Tous les avis

(2 100)

110 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Feel reassured

Feel reassured

14 janvier 2026
Avis spontané
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Réponse de Barings Law

Hi Rick,

Thank you for leaving us five stars.

It's great to hear you feel reassured with us.

If you require further assistance at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 3 sur 5 étoiles

No real issue this far

No real issue this far, taking longer than I was initially told though

12 janvier 2026
Avis spontané
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Réponse de Barings Law

Hi Andy,

I'm sorry to hear that your claim is taking longer than expected. Unfortunately, we cannot guarantee timeframes for outcomes in the legal sector but I would like to reassure you that we are working diligently on your case.

If you wish to find out more about the status of your claim and the work we have done so far, you can call our team on 0161 200 9960.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Prompt reply to the point

9 janvier 2026
Avis spontané
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Réponse de Barings Law

Hi,

Thank you for your review, it's great to hear you are happy with our service.

Should you require any further assistance, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

A quick response with the information I…

A quick response with the information I requested.

8 janvier 2026
Avis spontané
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Réponse de Barings Law

Hi Andy,

Thank you for your great review. It's wonderful to know you are happy with the service you received from our team.

If you require any further assistance at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 4 sur 5 étoiles

Professional acknowledgment and courteous communication

Barings Law contacted me regarding a potential data misuse matter. After a period without updates, I raised a formal complaint to seek clarification.

My complaint was acknowledged promptly by Jamila and handled professionally, and the matter has now been escalated internally for review. Communication at this stage has been polite and responsive.

I am awaiting a substantive update, but I appreciate the courteous and timely acknowledgment once the issue was formally raised.

6 janvier 2026
Avis spontané
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Réponse de Barings Law

Hi Jerome,

Thank you for your kind feedback regarding the service you have received from Jamila.

I am sorry to hear you had to raise a complaint with us but I am pleased to hear that you are satisfied with how it has been handled.

I will chase the team for you to provide you with a more substantial update. Alternatively, our team can be contacted by calling 0161 200 9960.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Happy with response

Happy that a large organisation did respond promptly and with answers required.

29 décembre 2025
Avis spontané
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Réponse de Barings Law

Hi Roger,

Thank you for your lovely feedback regarding the service you have received from our firm.

I am pleased to hear that you have had your queries responded to.

If you require further assistance from us, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Marinela helping me about the visa is…

Marinela helping me about the visa is the best solicitor ,I’m happy for that ,thanks all🙌

24 décembre 2025
Avis spontané
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Réponse de Barings Law

Hi Tonin,

Thank you for your wonderful review regarding the assistance you have been receiving from Marinela regarding your immigration case.

I wish you all the luck for a successful outcome.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

So far I have been in regular contact…

So far I have been in regular contact with Barings Law and they are keeping me updated every step of the way. There is still a way to go but I have every faith in Barings law that they will give me a satisfactory outcome

22 décembre 2025
Avis spontané
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Réponse de Barings Law

Hi Robert,

Thank you for your great review. I am pleased to hear you are happy with the service you are receiving from our team.

We will keep you updated as your case progresses and we will be on hand to help answer any questions you may have.

Kind regards,
Jessica Howkins

Noté 1 sur 5 étoiles

It blows my mind that this is even a…

It blows my mind that this is even a real law firm. I regret the day I picked up the phone to the agents that put me in touch with these clowns.

19 décembre 2025
Avis spontané
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Réponse de Barings Law

Hi,

I am sorry to hear that you are unhappy with the service you have received from our firm.

Unfortunately, without your details I am unable to locate your file to look into your complaint properly. I have therefore sent a Trustpilot information request to you - if you could please respond within the timeframe given, I will look into this for you and ensure that a member of our team contacts you to come to a resolution with you.

Alternatively, you can contact our team by calling 0161 200 9960, or you can email info@baringslaw.com. Our office will be closed on Christmas Day, Boxing Day and New Years Day, but otherwise we will be open for someone to answer you.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Great communications help both myself…

Great communications help both myself and my wife all of the way
Would definitely use again if I was required to .

17 décembre 2025
Avis spontané
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Réponse de Barings Law

Hi Mark,

Thank you for your wonderful review. I am pleased to hear that both you and your wife are happy with the service you have received.

If you ever require anything from us in the future, please do not hesitate to contact us. Our team will be more than happy to help.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Blackmore

A very clear and detailed response to my question.

16 décembre 2025
Avis spontané
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Réponse de Barings Law

Hi Gerard,

Thank you for leaving us a positive review regarding your service. I am delighted to hear that you are happy with the response given to your query.

If you require any further assistance from us, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Good customer service

Good customer service

28 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Bryan,

Thank you for leaving us a great review regarding the service you received from our team.

If you require any further assistance in the future, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 1 sur 5 étoiles

Avoid this firm – repeated errors, zero accountability, and an appalling service experience

My experience with Barings Law has been one of the most exhausting and unprofessional interactions I have ever had with any legal service.

I instructed them to pursue an affordability complaint and two commission claims, and over several years I encountered the same serious issues over and over again:

1. Critical mistakes in handling my case

Barings Law submitted my affordability complaint without the bank statements that were essential evidence.
This omission meant my complaint was immediately rejected by the lender, causing me to lose the opportunity for financial redress.

A year later, Barings Law reviewed my bank statements and confirmed in writing that the finance was unaffordable – evidence they already had but failed to use when it mattered.

2. Contradictory information & moving goalposts

Throughout the process I received:
• Conflicting explanations about the status of my claims
• Different versions of what fees I would or wouldn’t be charged
• Repeated backtracking after I challenged them
• Miscommunication about how many active cases I even had

This clearly shows poor internal communication and a lack of control over client files.

3. Delays with no justification

I experienced:
• No meaningful updates unless I chased them
• Weeks between replies
• Promised letters that never arrived
• Case inactivity for months at a time

Their service was consistently slow, disorganised and dismissive.

4. Failure to take responsibility

Every time I raised legitimate concerns, the response was:
• deflection,
• procedural excuses,
• and zero accountability.

Even after formally complaining, nothing improved. The same issues continued for months afterwards.

5. Ultimately forced to withdraw all my claims

Due to repeated errors, contradictory information, and no confidence that my cases were being handled competently, I instructed Barings Law to close all files.
Their errors in submitting my affordability claims has caused a lost opportunity of around £6,000, which I am pursuing through the appropriate regulatory and legal channels.

If you are experiencing similar issues:

I strongly encourage you to:

* Raise a formal complaint in writing directly with Barings Law

They must respond within the timelines set out in their complaints policy. For me this deadline was missed.


* Escalate to the Legal Ombudsman

If they miss deadlines, fail to resolve the issue, or provide a poor service, the Legal Ombudsman can investigate and award compensation.

* Report patterns of behaviour to the SRA

If your experience reflects a wider issue, the SRA need to know.

Barings Law repeatedly hide behind being a ‘high-volume claims firm,’ yet rely on inexperienced, non-legally-trained staff whose contractual, inconsistent handling of cases shows they are not equipped to manage claims competently.

When Barings Law submitted my affordability claim, they failed to request or include my bank statements — treating essential evidence as ‘non-essential’ and relying solely on the lender’s own information — an error so basic it undermines their entire credibility; only in 2024 did they suddenly start requesting bank statements and open-banking data, something any competent firm would have known was fundamental from day one, yet they dismissed their failure as mere ‘procedure’. In my opinion this was negligent once a lender has dismissed the claim. It’s impossible to resubmit it. Barings Law incompetence is 100% responsible for my missed opportunity.

In addition, there is now absolutely no need to use any claims company for car-finance commission claims — unlike in 2021 when I submitted mine. Consumers can now submit these claims directly to their lender through the publicly available Martin Lewis MoneySavingExpert guidance and avoid paying Barings Law a single penny.

27 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Laura,

First and foremost, I would like to sincerely apologise for the experience you have had with our firm and the inconvenience it has caused you.

I have submitted an information request to you via Trustpilot. This will help me identify you in order to find your claim - once done, I will escalate this matter to our complaints department for review and see that this is looked into accordingly.

Your experience with us is not what we aim to uphold here at Barings Law. I can assure you that this will be investigated once I obtain further information from yourself.

Alternatively, you can contact our team by calling 0161 200 9960 and one of our customer service team will be able to help support you.

I would like to apologise once again on behalf of our firm.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Very good at listening and clear…

Very good at listening and clear explanation towards my case, I was feeling better about bearings laws after speaking to kyle, honestly I was feeling to give up on this case before talking to kyle,

27 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Edgerton,

Thank you for your wonderful review regarding the service you received from Kyle.

It is great news to hear he was able to put your mind at ease regarding your claim.

If you require any further support from us at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

My call was answered promptly and dealt…

My call was answered promptly and dealt with quickly and professionally .

24 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Anthony,

Thank you for your lovely review.

It's great to hear you are happy with the service you received from our team.

If you require anything else, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Excellent service

Jac was very interested, pleasant and helpful and did exactly what he promised to do.

17 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Linda,

Thank you for your kind review regarding the service you received from Jack. It's great to hear he was able to help you.

If you require any further assistance from us at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Efficient service

You understood what I was trying to achieve and gave the necessary help.
Also I appreciated your follow up email, confirming that the documents had been received.

11 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Helen,

Thank you for such a lovely review, it's great to know you are so happy with our service.

If you ever require further assistance, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Professional attitude.

I had an ongoing issue regarding bank statements that I had previously submitted. I spoke to Jack Houghton who sorted out the issue within 15 minutes of my telephone conversation with him. Jack was very professional and courteous, which put me at ease. I asked Jack via email to confirm that everything was in place which he confirmed within minutes.

12 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Paul,

Thank you for leaving us such a fantastic review regarding the service you received from our agent, Jack.

It is always a pleasure to hear our clients are happy and at ease with us.

Should you require any further assistance at any time, please do not hesitate to reach out to us. We will be happy to help.

Kind regards,
Jessica Howkins

Noté 4 sur 5 étoiles

Helpful service so far

Helpful service so far, from Jamila Nelson.
We will see how things proceed in the Google and Microsoft data breach claim.

12 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi,

Thank you for leaving a great review regarding the service you received from Jamila.

We will continue to update you with your case and if you have any questions about the progress at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Noté 5 sur 5 étoiles

Very helpful and kept us informed with…

Very helpful and kept us informed with every update even though we had moved abroad during the claim.
Highly recommended.

11 novembre 2025
Avis spontané
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Réponse de Barings Law

Hi Mark,

Thank you for leaving us such a great review regarding the service you have been receiving regarding your claim.

If you ever require further assistance, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

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