Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Voir plus
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Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Voir plus
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VERY HELLPFUL AND GO OUT OF THEIR WAY TOM RETRIEVE IMPORTANT DOCUMENTS THAT NO LONGER EXIST IN MY POCESSIION. ALWAYS PHOONE UP OR KEEEP YOU UP TO DATE REGULARLY. KYLE JORDEN IS VERY ON THE BALL & EXT... Voir plus
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We were kept up to date at all times with our claim. Nosheen Butt was extremely helpful in keeping us informed of all processes along the way. Any question asked were promptly replied to. Really excel... Voir plus
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Nosheen Butt is a lovely professional young lady. Who dealt with our claim as quickly as she could. Barings Law should be proud to have such a kind understanding young lady working within their depart... Voir plus
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Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.
Cardinal House, 20 St Mary's Parsonage, M3 2LY, Manchester, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I have had ongoing correspondence regarding my ongoing claim. The paperwork is all clear and professional. I have spoken with one of the team members through Messenger at times, and they have been factual, empathetic, and understanding. I have felt supported and valued as a client.
As I suffer with anxiety and have dyslexia, i feel my needs have been met, valued and understood.

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Excellent service & communication from Jack Houghton.

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Jack Houghton has been very helpful throughout the process and has kept me informed every step of the way.

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Similar to others I saw a posting online from resolver with regards to data misuse for google & microsoft. The company mentioned in the posting handling claims was Barings Law.
The form for each claim asked for basic details which did not seem a problem at the time. After submitting the forms and reading through the fine print (which wasn’t available till after the forms were submitted) I decided to cancel. I subsequently filled up the cancellation forms and emailed back to the company.(within the 14 day cooling off period)
This was done within an hour on the 17th September. No call, no email from the company! I tried to call and use the web chat no response! Just bombarded with further meaningless emails which none of them confirm the cancellations requested!
How difficult is it for their customer service to send someone an email to let them know their request has been acknowledged?

Réponse de Barings Law
Dealt with a Mr Houghton at Barings Law... I wanted something cancelled and this guy was a pleasure to deal with... I'm over 76 years old and sometimes things get a bit muddled... but Mr Houghton helped me which I'm grateful for...Barings Law should be proud of having Mr Houghton on the team.
Thanks again John.

Réponse de Barings Law
I signed up for the Microsoft & Google Data misuse action on 18/09/2025. Having read the 1 star negative reviews on here I decided to cancel my participation as I was concerned that although I appeared to qualify to join, further down the process it might turn out that I did not qualify or would lose and would therefore incur fees of some sort. As I was still in the 14 day cooling off period I decided to cancel, completed a cancelation letter/form(s) and emailed them today 19/09/2025 at 06.43am. At 15.58 on 19/09/2025 I received an email from Jack Houghton at Barings Law confirming my participation had been cancelled. I cannot fault the service I have received and while at least one of the negative reviews implies that they think the positive reviews are fake, I would question the motives of that particular reviewer, and the other negative reviewers. Maybe they feel they are entitled to one-2-one immediate service and their expectations are unachievable, or maybe they have an axe to grind and would never be satisfied. I and my partner encounter people of this mindset on a daily basis in our jobs. My experience has been very positive. I was contacted promptly in reply to my emails.

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Very prompt with there actions .any queries there straight back to you and if any unforeseen events happen they let you know straight away

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I got an email from Resolver (they are next on list for a bad review) telling me about a claim for data misuse by Google and Microsoft.
Why I even wasted time looking at it is a mystery.
Anyway had a look at it and filled in the form. Within minutes I was bombarded with 6 emails from Barings law. And I realised that if I didn't "cooperate" and probably filled in more forms and answered more questions I would be charged a fee. This I did not see anywhere before I filled in the form.
But I also saw that there was a 14 days cooling off period, so, I thought Ok, no problem.
I tried the web chat (20 hours ago, still no reply) I emailed them 3 times attaching the request to cancel form found on their website, No rply to these emails. I called them this morning at 11.44, talked to some guy who said my claim had not been cancelled but that he would do it straight away and send me a confirmation email. I am still waiting.
Then I got an email updating me on my claim at 2.43pm . I tried to call, the phone number is unavailable! tried the web chat . That does not work either. why on earth does Resolver get involved with these cowboys?
Please do not tell me to call 0161 200 9960 . I have tried and the number is "unavailable right now" and so is the Webchat.
Perhaps I should follow Robert West's example and start charging you £50 for each next email I sent you .And of course the ombudsman and a nice complaint to The Solicitors Regulation Authority .
Why have you not got a section for mis-sold legal advice?

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Jack Houghton is great to deal with- very prompt and friendly! Thank you Jack.

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After submitting all available documentation, with full explanation as to why age restricted documentation is not available, complaining by phone and email about continuing requests for 'outstanding' information, the emails persist. This company clearly does not take complaints seriously , read or take action when they are made. Bear this in mind before engaging with them.

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i was updated all the way through the process.
the services has been amazing

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I'm sure everyone has noticed but all the so called 5* reviews have no substance to them and are just glib comments. The genuine 1* reviews however give actual case and situation examples which mean something.
I expect them to try and take this review down as defamatory but trustpilot should take some ownership and see this for what it is.

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barings law have taken money from a Carphone warehouse claim for me and will not pass the money on, they will not email back.
after numerous phone calls they will not get in touch

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Replied to my emails swiftly and clearly explained the process of my claims. So far I would rate excellent

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Jamila is always helpful and responds promptly to my emails

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Prompt reply and very helpful service.

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I’ve been very disappointed with my experience with Barings Law. From my perspective, almost all of the work on my case has been carried out by me, not them.
I have personally handled correspondence with the Financial Ombudsman Service (FOS), gathered and submitted evidence, obtained supporting documents from other affected clients and professionals, and directly challenged the FOS’s findings (which I believe are flawed). Despite this, I’ve seen no evidence that Barings Law has taken any meaningful action to progress or escalate my case.
I’ve asked for clarification on what role they are actually playing and what value they are adding, but so far I’m still waiting for a clear answer. Based on my experience, I cannot recommend their services.

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Quick and very efficient delt with my query professional

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