Good Food Avis 

155
TrustScore 2.5 sur 5

2,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

I signed up for a second subscription after a trial subscription finished at the beginning of the year. We liked it initially but its been quite hit and miss and the last 3-4 magazines we have had hav... Voir plus

Noté 5 sur 5 étoiles

Took out a yearly subscription. Took a while for first magazine to arrive but enjoying receiving them now. Mainly use the app to find a recipe, very quick and easy and have enjoyed lots of different f... Voir plus

Noté 2 sur 5 étoiles

We attended the BBC Good Food exhibition in June at the NEC and whilst mostly it was excellent, we were very disappointed with the food served in the subscribers restaurant area. My wife had the lamb... Voir plus

Noté 1 sur 5 étoiles

Wouldn't even give it one star but unable to rate as zero stars. Take weeks to answer give completely obscure answers or tell you there's an issue with no time resolution. Worst service I've ever expe... Voir plus

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À propos de l'entreprise

  1. Blogger
  2. Régie publicitaire

Écrit par l'entreprise

Good Food has been the home cooks’ choice for over 35 years. It’s the UK’s most popular food media brand with goodfood.com reaching over 50 million users. Good Food is proud owner of the UK’s number one food website; a brilliant app, the UK's market-leading food magazine and digital edition; the UK’s largest food event – Good Food Show – and a hugely successful series of cookbooks. You can also learn with us and enjoy storytelling and recipes in our podcasts. Every recipe published by Good Food is thoroughly tested by the recipe development team. The brand offers more than just trusted recipe content; Good Food is the go-to destination for everything to do with food including health, meal planning, smart budgeting, family, drinks and reviews. Whether you’re looking for healthy recipes, how-to cook advice, kitchen gadget reviews, easy family recipes, budget meal plans and shopping lists, the latest foodie travel inspiration or the perfect recipe for dinner tonight, we’re here to help.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 12 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(155)

57 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I wonder what is the point of…

I wonder what is the point of Trustpilot?

Yeah, we can all see the reviews - and BBC Good Food IS a terrible website - but if the actually websites, companies and organisations don't read these reviews, or do read them but aren't in the slightest bit bothered by them, why do we waste our time giving reviews?

8 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

I used to use the good food app but…

I used to use the good food app but cancelled my subscription - decided to re take up the subscription today due to an offer of £4.99 for 6 months - it then took £24.99 out of my account, which is completely unfair as it was meant to be £20.00 less. And now it won’t even give me access to the app and is saying I have no subscription. Emailed first thing this morning and still no response and phone number no longer valid. So now I’m £20 down when I really didn’t need to be. Will be raising a dispute with my bank as soon as it’s out of pending. SCAM.

4 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

I took out a Good Food subscription recently but when I tried to book tickets for the Good Food show and use my subscriber discount I received a message that it was invalid. So far, so bad. I sought help from from the admin but was told to ring the show instead. Hopeless!

29 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Website ridiculously slow.

This website is the slowest I have ever used. It takes a while to load up and then keeps buffering. I save recipes only to go back and find they are gone. I subscribed to the app thinking this would be better but if anything it is slower, would not even open this morning.

20 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Awful user experience

Have tried a few recipes and they were ok, nothing to write home about. However I will have to rate it one star because of the abysmal experience of trying to use the website on a phone. There are many other options to find better recipes and they don’t make you want to throw your device into a lake.

8 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I'm not going to give less than 5*…

I'm not going to give less than 5* because I love the website (it's my go to) and also have magazine subscription as do a few family members - my gripe is I've just done a popped up survey on the website whilst doing gluten free Christmas pudding (which is amazing) but have immediately been inundated with crappy advertising not even associated with my answers to survey - my advice is DON'T DO ANY SURVEY!!! it's completely ruined a perfectly good website I've been using for many years along with magazine subscription. Can't even leave a review on the website because advertising for a government dept is covering it. It's really not good enough!!

18 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I accidentally pressed one star when I…

I accidentally pressed one star when I was not supposed to have pressed a single star that's how poor and scamming waste of my time this turned out to be. Scamming me for my money and my time - how putrid and humiliating. Desperately attempting to scam ANYBODY they possibly can for their own selfish benefits. What scamming individual/s. I am disgusted and horrified. You wasted my time
False advertising really does not turn anybody on fyi!

21 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Excessive ads forced onto you by a media conglomerate

The website is horrendous without an adblocker, you'd think you've gone to your city's local news website. Banner ads, autoplaying Video ads, and those godawful personalised ads that use the information from your home address's IP address to customise it to have your grandma's first and last name on it (remember when coke did that?) Don't bother with a website that gives so little care to its users just to make some passive income.

25 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Horrible web site

Horrible web site, layout is unreadable. The recipes all look 5 star but it seems bad reviews are removed. The BBC need to disassociate with this site.

30 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

this was absolute dog water couldn't…

this was absolute dog water couldn't cook a single thing using this i would rather ask my 90 year old blind grandma to teach me how to cook, whatever you do not use this awfull website beware if you do you might catch food poisoning

15 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Clasic disaster…

looked forward to trying the updated clasic lasagne Feb 2023 issue. I cannot beleive you try every recipe. The end product wobbled when I took it out of the oven then I found out why, I tipped out a 1/4 pint of oil it was disgusting thank goodness I was not cooking for guests.

3 mars 2023
Avis spontané
Noté 1 sur 5 étoiles

Appalling paid service.

Multiple issues with the web-site and app. Web-site often slow to do anything, especially print. Won't search in my saved recipes. And so on. Shame, since I like the recipes. Can't print the 'App only' specials and so on. Wish I hadn't paid and won't renew. Instead of trying to get subs for the magazines, they should fix the app and web-site.

14 mars 2023
Avis spontané
Noté 4 sur 5 étoiles

March 2023 magazine

March 2023 magazine. 6 March starts BRITISH National Pie Week. I was looking forward to my magazine to find some interesting pie recipes as we are celebrating the occasion. Was I unlucky, recipes from all round the world but not even a mention of a longstanding british tradition.What a disapointment.

24 février 2023
Avis spontané
Noté 1 sur 5 étoiles

BBC Good Food Unauthorised Direct Debit

I registered for 3 month subscription to BBC Good food but didn't cancel as I had not received notification of renewal. They took £22.50 from my account without prior notification. I understand the Direct Debit Guarantee states a customer should be notified prior to a change and as the DD was increased without prior notification I should have been informed.

I have emailed several times but haven't had a response.

I will now contact my bank for a refund.

7 février 2023
Avis spontané
Noté 1 sur 5 étoiles

Zero customer service for class purchase

Enrolled in a paid for masterclass series. I did not get access to all the lessons mentioned, so I emailed Good Food. Tried two different email contact addresses on the website and have had no response from either. Class was rubbish as well for what it cost and the content was mediocre and basic.

25 janvier 2023
Avis spontané
Noté 1 sur 5 étoiles

Dreadful App

Dreadful App. Website said recipe I wanted was exclusive to the App so I downloaded. Recipe did not come up on search and the things that did required a subscription. Money grabbing bxxxxxd’s. Will be deleting the App, won’t be using website again or buying the magazine.

28 janvier 2023
Avis spontané
Noté 3 sur 5 étoiles

Good ideas - but please add feedback from folk who have actually tried out recipes!

1. I wish that you would publish reader’s reviews of recipes as an indication of how easy/tasty they are.
Readers often come up with ideas and twists which greatly extend and improve recipes.

2 It’s very frustrating that you publish ‘Chef’s Best One-Pot Meals’ - but don’t actually give the recipes! - eg‘Pad see ew gai’, biryani, and chicken tagline m’qualli in the current edition (p 20)

27 janvier 2023
Avis spontané

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