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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very professional from speaking with Mason on the phone organising the delivery to our home in the north of Scotland to the lads Tommy and John who delivered and built the kennel, what would have tak... Voir plus

Noté 5 sur 5 étoiles

Amazing service from start to finish from the team on the phone supporting with specification choices to the team who installed the kennel. Thanks to all for 5 star service! Special shoutout t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional company. Distance no object, arrived on time, pleasant team of John & Liam who did a great job assembling our new kennel. It looks great, solid and well made.

Noté 5 sur 5 étoiles

Very easy process brilliant from start to finish. Thankyou Tommy John Shaun Will definitely be back.

L'entreprise a répondu

À propos de l'entreprise

  1. Fourisseur de construction de jardin
  2. aussi dans
  3. Chatterie
  4. Chenil
  5. Constructeur d'abris de jardin

Écrit par l'entreprise

Benchmark Kennels is a leading UK manufacturer of animal housing solutions, ranging from dog cabins, kennels, and catteries, to commercial units. Safety and comfort is at the heart of what we do, and our products are designed with this in mind.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(113)

46 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great job

The team from benchmark was very professional in fitting, great company to work with and great communication! Highly recommend

11 avril 2024
Avis spontané
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Réponse de Benchmark Kennels

Hi Adam, thank you so much for the feedback, it is much appreciated.

Noté 5 sur 5 étoiles

Great service

I’m really impressed with my new kennel and the friendly and efficient service I received. I’d definitely recommend them.

23 février 2024
Avis spontané
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Réponse de Benchmark Kennels

Thank you so much for your feedback :)

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. Charlie and Missy are so happy with their new kennel! Would highly recommend this company.

12 avril 2024
Avis spontané
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Réponse de Benchmark Kennels

Thank you so much, we're so happy to hear Charlie and Missy are happy with their new pad!

Noté 5 sur 5 étoiles

Absolutely brilliant!

Absolutely brilliant experience with benchmark, such a good quality kennel very well made and really friendly staff. Their customer service is great too. Highly recommend!

27 mars 2024
Avis spontané
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Réponse de Benchmark Kennels

Thank you Siobhan, your feedback is much appreciated.

Noté 5 sur 5 étoiles

From the start of the process to the…

From the start of the process to the finished product, all the team were professional and friendly. The kennel itself is of the highest quality, cannot recommend more highly. My dog Douglas now has a comfy place to call his own. Thanks Benchmark!

12 avril 2024
Avis spontané
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Réponse de Benchmark Kennels

Thank you Daniel

Noté 5 sur 5 étoiles

Happy Dog, Happy Owner

Lovely, good quality Kennel….the Service was great & it arrived quicker than I expected. More importantly…my dog loves it 😊

12 mars 2024
Avis spontané
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Réponse de Benchmark Kennels

Thank you so much for taking the time to leave a review it is much appreciated. I hope you continue to enjoy your purchase!

Noté 5 sur 5 étoiles

New kennels …

Really pleased with these kennels for our bulldogs . 100%recommend great service and quality .

3 avril 2024
Avis spontané
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Réponse de Benchmark Kennels

Thank you very much, Mandy, we are glad you are happy with the kennels and service.

Noté 1 sur 5 étoiles

Shoddy workmanship

The shed is not fit for purpose. The water gets in because the tongue and groove sides are upside down so water doesn’t drip off it runs in. The floor is made of flimsy wood so much so the guys installing it cracked a floor board. The floor isn’t screwed to the walls so they bow. I have contacted benchmark several times seeking resolution but I am yet to receive any kind of response.

10 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. The advice and the help on the phone whilst planning it. They arrived on time, polite cleans up after themselves. Nothing was too much trouble. Liam, and his friend are a credit to the company couldn’t have asked for anymore. The quality is five star ⭐️⭐️⭐️⭐️⭐️ couldn’t be happier. if you’re thinking of getting Kennels, don’t look any further.

26 septembre 2023
Avis spontané
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Réponse de Benchmark Kennels

Thank you Tracy :) I will pass your comments to the team!

Noté 5 sur 5 étoiles

We recently bought a dog kennel from…

We recently bought a dog kennel from this company and we love it will buy from them again they have brilliant staff they have brilliant customer service and they help when need it

19 juin 2023
Avis spontané
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Réponse de Benchmark Kennels

Thank you so much for your feedback

Noté 5 sur 5 étoiles

Benchmark Kennels: An Exemplary Standard of Craftsmanship and Attitude

I recently had the pleasure of purchasing and having a dog kennel delivered and built by the exceptional team at Benchmark Kennels. I am thrilled to share my overwhelmingly positive experience and express my sincere appreciation for their remarkable craftsmanship and outstanding attitude.

From the moment I contacted Benchmark Kennels, their professionalism and commitment to excellence were evident. The process of purchasing and scheduling the delivery was seamless, with their knowledgeable staff providing prompt and friendly assistance every step of the way.

When the dog kennel arrived, I was immediately impressed by the superior quality of the craftsmanship. The attention to detail and precision in construction showcased the expertise and dedication of the craftsmen at Benchmark Kennels. The kennel's components were beautifully designed and flawlessly executed, resulting in a product that is both aesthetically pleasing and structurally sound.

What truly sets Benchmark Kennels apart is the positive attitude of their workmen. From the moment they arrived, they greeted me with genuine enthusiasm and a friendly demeanor. Their passion for their craft was evident as they meticulously assembled the kennel, ensuring that every element was perfect. They worked diligently and efficiently, all while maintaining a positive and cheerful attitude.

Throughout the installation process, the workmen displayed professionalism and excellent communication skills. They patiently listened to my specific requirements and preferences, making certain that my needs were met. They offered valuable insights and suggestions, demonstrating their deep knowledge and expertise in creating a dog-friendly environment. Their commitment to customer satisfaction was unwavering, and they went above and beyond to ensure that I was completely satisfied with the final result.

I am delighted to recommend Benchmark Kennels to anyone in search of a superior dog kennel and exceptional service. Their craftsmanship is second to none, and the positive attitude of their workmen truly enhances the overall experience. Benchmark Kennels sets the benchmark for excellence in their field, and their dedication to providing both quality products and outstanding customer service is truly commendable.

In conclusion, I am incredibly grateful to the entire team at Benchmark Kennels for their outstanding workmanship and positive attitude. My furry friend now has a secure and comfortable sanctuary thanks to their expertise and passion. If you are seeking a dog kennel that surpasses expectations, look no further than Benchmark Kennels - they have earned my highest recommendation

16 juin 2023
Avis spontané
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Réponse de Benchmark Kennels

Thank you for the lovely feedback, it is much appreciated

Noté 1 sur 5 étoiles

Buy from elsewhere or build your own.

Where do I start, I bought what they call a cattery. It is on face a block of kennels with the doors fitted upside down.
I told the fitters the hole in the doors were too big for cats. They replied if we have enough wood we can try to make them smaller. (They didn’t bother) they left gaps on top of each run allowing cats to get from run to run. They left weather strips off and left them on the garden. The hinges on the door had one screw in them. One had no screws at all. Spoke to the company who say they will send another team to rectify the problem but really I should have checked it before they left. So made to feel it’s my fault they produce poor workmanship. I now have two carpenters working on it to fix the problems and make it usable
UPDATE
They have replied saying their fitter was taken ill. This is the first I’ve heard of it and my version has not deviated at all. Liars as well as bad workmanship.

19 juin 2023
Avis spontané
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Réponse de Benchmark Kennels

Hi John,

Thanks for the feedback. As discussed we have offered to rectify this for you, and this was only a matter of hours ago. The events discussed in your review appear to deviate from what has actually occurred, and we have tried to assist as best we can. As we have said, one of the fitters was taken ill today during the job, and we have offered to return to your property. You are however a significant distance from us, so we couldn't have done this today. Please be assured our offer will be upheld, as long as this is what you want.

Noté 5 sur 5 étoiles

Great Kennels

Excellent quality product and a great fitting team, my dogs are so happy in their new home.

24 mai 2023
Avis spontané
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Réponse de Benchmark Kennels

Thankyou very much!

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