Really enjoying my experience at Yarborough Leisure Centre since joining Better UK. The e-Gym is excellent and makes workouts easy and enjoyable, while the swimming pool and sauna are great facilities... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementRiseholme Road, LN1 3SP Lincoln, England, GB
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Lisez les avis des autres
Gym and main pool good, the gym has a great range of equipment. An early morning presence from an instructor around the gym would be helpful as there are only reception staff in early. Some area... Voir plus
L'entreprise a répondu
Classes great, gym well equipped, changing rooms clean, pool great. No complaints at all. Staff and trainers are lovely, really friendly, especially Bangee in Lincoln; super friendly chap!
L'entreprise a répondu
Pool much cooler than expected. Children would find it cold. Changing room floor flooded with water. Standing on a towel to get dried would be pointless. Some clothes hooks in changing rooms broken. M... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Coordonnées de contact
Riseholme Road, LN1 3SP, Lincoln, England, Royaume-Uni
4,2
Bien
50 avis
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Setting up gym membership
As the leisure centre had recently started reopening, it was lovely to have staff who were happy to answer your questions, both stupid and intelligent ones. There was no judgment. Thank You
11 août 2025
Réponse de Better - Yarborough Leisure Centre
Hello Karen,
Thank you for your fantastic review!
We are so delighted to hear that our Customer Service Team were able to assist you.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the agent who assisted you!
Warm Regards
Aaiasa
Lanes are oddly set up
Lanes are oddly set up, with double lane which wasted. Space and I have reported showers are dangerously hot two weeks ago and they are still the same
26 août 2025
Réponse de Better - Yarborough Leisure Centre
Hi Wendy
Thank you for your review.
We are sorry to hear about your recent experience at the Yarborough Leisure Centre and have passed your feedback on to the General Manager to review.
We hope this will assist in improving your experience with us.
Kind Regards
Amir
New equipment a pleasure to use
New equipment a pleasure to use. No queuing for apparatus.
27 août 2025
Réponse de Better - Yarborough Leisure Centre
Hi Stephan
Thank you for your review.
We are delighted to see that you are pleased with the new equipment available at the Yarborough Leisure Centre, and we hope you will reach your health and fitness goals with us!
Kind Regards
Amir
Réponse de Better - Yarborough Leisure Centre
Hi ,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying our Yarborough leisure centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Aaiasa
GROUP CYCLE, BODY BALANCE
The classes I have done, have been very good. The instructor was excellent, clear instruction and motivating.
However I am looking forward to the timetable being expanded so I can do more 'group cycle' classes in particular.
18 août 2025
Réponse de Better - Yarborough Leisure Centre
Hello Ros,
Thank you for your feeback, I am pleased your enjoyng our facility.
I have passed on your feedback to the centre to review your enquiry.
Many Thanks
New Operator Is Better !
Better have taken over operating Yarborough Leisure Centre and have already made improvements to the facilities and are gradually building up the services on offer. The centre staff are very helpful and friendly and I hope their Healthwise programme will link up with the local GP referral partner One You Health soon as this is a key area for the many people with medical conditions that benefit from regular exercise. The only other comment I have, is that there are far too many membership options and their telephone support, at least on the first call I made, was less than helpful !
20 août 2025
Réponse de Better - Yarborough Leisure Centre
Hi Mark,
Thank you so much for your detailed feedback and for recognising the improvements we’re making at Yarborough Leisure Centre. We’re delighted to hear that you find our staff helpful and friendly—it’s something we take great pride in!
We appreciate your suggestion about linking our Healthwise programme with the local GP referral partner. Collaborations like this are very important to us, and we’re actively exploring ways to strengthen those connections to better support our community’s health needs.
Regarding the membership options and your experience with telephone support, thank you for bringing this to our attention. We understand that too many choices can be confusing, and we’re working on simplifying the options to make it easier for everyone. We’re also committed to improving our customer service and will review your call to ensure a better experience next time.
Thanks again for your valuable input—it really helps us continue to improve and serve you better!
Warm regards,
Charmaine
Yarborough Leisure Centre
I have joined Yarborough Leisure Centre Lincoln and I love it! Chris part of the managerial team was extremely helpful and informative. I am also extremely pleased that employed staff from the previous operator are working fir Better in particular Bangee he is professional and excellent with customers.
15 août 2025
Réponse de Better - Yarborough Leisure Centre
Hi Debs
Thank you for your review.
We are very pleased to hear you're enjoying Yarborough Leisure Centre. It is great to know Chris was able to assist you so well, and Bangee has also been able to provide excellent customer service.
We are also proud to continue working with dedicated staff from the previous operator and hope you enjoy your journey with Better.
Kind Regards
Amir
Réponse de Better - Yarborough Leisure Centre
Hi Marian
Thank you for your review.
We are very pleased to hear that you find the Yarborough Leisure Centre well-maintained, and we hope you continue to enjoy all the facilities available!
Kind Regards
Amir
Great return to Yarborough leisure centre
Great return to Yarborough leisure centre. New equipment, changing rooms repaired and clean. Swimming pool open. Sauna hot and steam room working. Overall very good.
Helpful reception team, very pleased to support our local leisure centre and community
21 août 2025
Réponse de Better - Yarborough Leisure Centre
Hi Dave,
Thank you so much for your kind words and for taking the time to share your experience!
We're delighted to hear that you enjoyed your return to Yarborough Leisure Centre and that the upgrades to our equipment and facilities made a positive impression. It’s great to know the pool, sauna, and steam room met your expectations, and we’ll be sure to pass your compliments on to our reception team. Your support means a lot to us and the local community — we look forward to welcoming you back again soon!
Kind regards,
Charmaine
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