First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
First time hiker looking for advice and boots. Served by Simon aka Trav, he was helpful, attentive and knowledgeable, I initially went for a particular boot and he talked me into buying a cheaper one... Voir plus
L'entreprise a répondu
Came in to the store and can’t thank Stevie enough, she helped with every question I had and went above and beyond to make sure I left with everything I needed and happy!
L'entreprise a répondu
Ordered on-line and even though I ordered my size they were too small. I returned them to a branch to exchange but to be honest, I found the shop staff a little bit arrogant, as in "oh joy" muttered w... Voir plus
L'entreprise a répondu
I visited the Sheffied Moor store to buy some new walking boots. Mollie served me on the shoes and was knowledgable, friendly and patient whist I tried on a wide range of options. Based on Mollie’s a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
69 The Moor Shopping Centre, S1 4PF, Sheffield, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great recommendations and service from all staff in store, especially from Ross who picked out the perfect waterproof coat for me and talked me through a few brands. Came just in handy the week after!

Réponse de Blacks - Sheffield
Great store! Stevie was extremely welcoming when I came into the store. I needed support with a Garmin watch and she really helped me choose the right one for my needs. Very warm and friendly. Just the right balance when you go into a store like Blacks.

Réponse de Blacks - Sheffield
Popped in to look for a light walking jacket and was delighted by the range of stock. Do I got distracted but was able to find a great local jacket- RAB , thanks to the staff
No pressure just guidance .. plus a fair price sold me

Réponse de Blacks - Sheffield
Emily was very helpful with helping out ordering something they didn’t have in my size was great service

Réponse de Blacks - Sheffield
Went in to purchase some new walking boots at the weekend, I was helped by a lovely young lady called Mollie, she was very knowable about the product and patient allowing me the time I needed to make a decision on what I wanted x

Réponse de Blacks - Sheffield
Nice friendly staff, the help and knowledge of staff was really helpful, I will be back!! Was helped by a very smiley Molly, what a pleasure she is!! Hold on to her, she is a credit to the store!!!

Réponse de Blacks - Sheffield
All the staff i encountered were very knowledgeable about the items I needed and very efficient and friendly

Réponse de Blacks - Sheffield
A member of staff called Stevie gave some really good customer service when I dropped in the other day. Cheers Stevie

Réponse de Blacks - Sheffield
Good customer service from Emily. Thank you

Réponse de Blacks - Sheffield
We were looking for walking boots for our son, and the staff (two young women - sorry, I didn’t catch their names) were very helpful and supportive. They were really good at making sure they fitted, and friendly and patient throughout. Thank you for a very positive experience!

Réponse de Blacks - Sheffield
Exceptional service from one of the assistants named Maddie. Helpful, friendly, and informative. Greatly appreciated.

Réponse de Blacks - Sheffield
Mollie was very helpful at helping me pick up some new hiking boots. She talked me through the practilities of leather vs non-leather and the benefits of gortex etc for waterproofing. Exceptional service from Mollie

Réponse de Blacks - Sheffield
Swift and professional service, Maddie was a great help finding the perfect pair of boots :)

Réponse de Blacks - Sheffield
Went in looking for a pair of walking boots. Not knowing much about them, I spoke to Mollie. She offered great advice and I came away satisfied with my order.

Réponse de Blacks - Sheffield
Went down and was served by Rio who provided an excellent customer service. Needed to try few items and search for one online which she supported with.
Thanks again👍🏾
Saeed

Réponse de Blacks - Sheffield
We had a great experience in store. Adam was very knowledgable and patient and talked us through everything.

Réponse de Blacks - Sheffield
I went in, looking for a pair of walking boots but totally ignorant of the different styles and qualities. I was approached by an assistant in a very friendly and non-pushy manner who helped me enormously, knew all about her stock, but still left me to make my own decision and gave me time to look around the store for other things. I left feeling happy with my purchases and the help that I had received. It was a pleasure to be served by someone who was knowledgeable, friendly and obviously wanted to help me.

Réponse de Blacks - Sheffield
The staff are always so nice and helpful, Emily is amazing !

Réponse de Blacks - Sheffield
Stevie is extremely knowledgeable and was able to provide great advice as we are new to the camping scene. We had a very efficient service, great communication and the quality of the items is amazing. Excellent value for money. Highly recommend this store and we will certainly be back. Thank you from Debs and Claire
I had a very pleasant experience collecting the last bits for a camping trip me and my family are going on this weekend.
Molly was outstanding at customer service and went above and beyond to accommodate my needs.
Her knowledge and friendliness were exceptional and I’ll definitely be popping back in if I need anything else!
Thank you. 🙂

Réponse de Blacks - Sheffield
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.