I have been seen 3 times by Riddhi Hansraj concerning fitting and checking my new hearing aids . Each time Riddhi has been extremely helpful and is very knowledgable . A thoroughly relaxing time as sh... Voir plus
Établissement
Changer d'établissementBoots, 1 Devonshire Walk, DE1 2AH Derby, England, GB
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Lisez les avis des autres
I was very sceptical to change my NHS hearing aids but after having the test and talking to Riddhi and trying out the Boots hearing aids I am over the moon. I can hear , converse to a degree I never... Voir plus
A good appointment system and structured in a way that does not feel like you are rushing into a decision regarding preference on hearing aid. These are expensive decisions to make on the wallet but... Voir plus
Riddhi Hansraj, my audiologist, has kept me in the game during a very difficult period with my hearing aids. Numerous technical problems but she has helped every step of the way and we may now finally... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- aussi dans
- Audiologiste
- Service de réparation d'appareils auditifs
- Service pour les malentendants
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots, 1 Devonshire Walk, DE1 2AH, Derby, England, Royaume-Uni
4,8
Excellent
105 avis
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Excellent advice and guidance
29 décembre 2023
Disliked the American accent while…
Disliked the American accent while listening to a ladies voice, please use appropriate accent to the area used.
13 décembre 2023
A professional and thorough service
The booking system, confirmation of appointments and email reminders are excellent. The whole process, including hearing tests and explanations, guided by Kamran Ahmed my consultant/audiologist was thorough, informative and friendly To date I would not hesitate to recommend this service to anyone who asks.
27 septembre 2023
Everything was explained very well .
14 septembre 2023
Had a lovely helpful Lady assisting me…
Had a lovely helpful Lady assisting me with buying my hearing aids. Not picked them up yet so can’t comment about them.
8 août 2023
Fantastic professional service
Alissa was very helpful and explained everything well and was very supportive with my hearing loss and helped me to get just the right hearing aids for my ever decreasing hearing.
Very professional,informative and helpful
16 août 2023
I found the appointment to be very good…
I found the appointment to be very good and helpful and he went through all the options and explained it was my choice.
16 août 2023
Siddhi is a credit to Boots Hearing…
Siddhi is a credit to Boots Hearing care so professional and caring.
11 août 2023
Excellent Service provided for my mum…
Excellent Service provided for my mum from Kamran Audiologist Hearing Centre from the hearing test to a 2nd hearing test that took a bit longer.
Very patient and thorough he explained everything very clearly.
8 août 2023
My Audiologist was the best I have ever…
My Audiologist was the best I have ever seen for over 15 years. She explained everything to me in a clear way and was very patient with an old fool like me. She even laughed at my pathetic jokes. I ended up with the best hearing aids I've ever had.
26 juillet 2023
Very helpful hearing test.
It was great to be assessed in a purpose built hearing test suite. Kassam was attentive and understood what I was saying, asking me relevant questions etc, to enable him to customise my hearing aids. The new hearing aids are so much better than my previous ones.
24 juillet 2023
Who could ask for more
The assistants were professional thoughout, who could ask for more
21 juillet 2023
The audiologist was very pleasant and…
The audiologist was very pleasant and explained all the test she would be carrying out she was very reassuring.
13 juillet 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Lots of miles to get hearing aids
My whole experience has been really good with audiologists. But having to drive all the way to Derby to get a Saturday appointment has not been great. 40 mile round trip, then when I’ve paid for the hearing aids, they were faulty, so three weeks later the only appointment I can get is a Monday evening again in Derby. That’s 120 miles and a lot of money to hopefully get a working pair.
1 juillet 2023
Réponse de Boots Hearingcare - Derby
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The fact that at every stage your…
The fact that at every stage your hearing specialist was able to explain very clearly what was going on
7 juin 2023
Professional caring personable.
29 mai 2023
The audiologist was very thorough and…An introduction to hearing aids
The audiologist was very thorough and explained everything to a level that I fully comprehended.
Although I was very surprised just how much the hearing aids were going to cost , all the advantages and disadvantages of all the hearing aids was presented to me in a totally unbiased way, with the decision being left to me to decide which to purchase.
The whole experience was unhurried and informative both to what was currently happening and what would happen in the future.This was undertaken in a kind and courteous manner.
12 mai 2023
Hearing test
A well constructed hearing test with plenty of opportunities to discuss with Kamran the audiologist who was a really nice/kind man. I had been recommended by a friend who had also had a good service from Boots and following my visit I would also recommend Boots.
5 mai 2023
Great support and understanding of my…
Great support and understanding of my earing issues. No pressure in my decision making.
22 avril 2023
Very professional Audio team at Boots…
Very professional Audio team at Boots Derby, no hard sell, every thing explained very clearly, i will recommend Boots hearing centre to friends.
25 mars 2023
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