Boots Middlebrooke Bolton Only had 15min initial assessment but despite being told that room (first next to waiting area) was soundproof with door shut I could hear people outside talking, footsteps... Voir plus
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Établissement
Changer d'établissementBoots, Middlebrook Retail Park, BL6 6JA Horwich, England, GB
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Lisez les avis des autres
All the Audiologists and their team at the Middlebrook branch are amazing. They are friendly, helpful, patient and go above and beyond to ensure you have a great experience. Maimona, Sophie, Mubarak... Voir plus
Review for Middlebrook Boots Store: Mubarak was really good at explaining every step of the process as my mother had her extensive tests prior to choosing her new hearing aids. He included me in the d... Voir plus
Mubarak was excellent throughout the whole process from initial appointment and the 3 subsequent appointments to final sign off. Very professional and informative about the hearing aids which I... Voir plus
À propos de l'entreprise
- Magasin d'appareils auditifs
- Audiologiste
- Service pour les malentendants
- Service de réparation d'appareils auditifs
Écrit par l'entreprise
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Coordonnées de contact
Boots, Middlebrook Retail Park, BL6 6JA, Horwich, England, Royaume-Uni
4,7
Excellent
144 avis
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Excellent service from Mubarak at the Middlebrook/ Horwich branch
I have been a customer of Mubarak at the Middlebrook/Horwich Boot's Hearing Care for over 5 years.
I travel from Sale each time I need to see him as I always get excellent treatment. He is friendly, kind and really helpful. He goes the extra mile and always takes great care to explain everything he is doing.
On the occasions he has not been there Sophie has kindly dealt with me....again a very caring and kind person.
Both are a credit to Boots and deserve a pat on their backs. In this day and age praise goes a long way.
As I was unable to submit this review originally I emailed your CEO but sadly have not had an acknowledgement from either her or her PA
10 janvier 2024
Avis spontané
Good customer service helpful pleasant…
Good customer service helpful pleasant staff
15 janvier 2024
Avis spontané
Very professional (but friendly)
Very professional (but friendly), very patient and very knowledgeable helping me achieve a solution specifically for me. It’s early days but I would certainly recommend Boots audiology for hearing loss solutions. Mubarak & Sophie were especially helpful and worked well as a team - Thank you
21 décembre 2023
Avis spontané
Very helpful demonstration and advice.
10 décembre 2023
Superb service highly recommended
2 décembre 2023
Avis spontané
Excellent care - Boots Middlebrook, Bolton
Sophie - friendly and determined to unblock my Mum’s ears prior to having her hearing tested . Explained everything very well to my worried and slightly grumpy Mum who really didn’t think she had a hearing problem.
Mubarak - very reassuring and calm approach. Explained all options to my Mum (and me) without a high pressure sell. Appointment felt unhurried and he gave the impression that no question was a stupid one.
Decision to go for hearing aids was very much my Mum’s. The patience shown by Mubarak when teaching how to use and look after the hearing aids was a credit to him.
Result - my Mum can now hear and she’s glad she went to have her hearing sorted by Sophie and Mubarak
1 novembre 2023
Avis spontané
Very professional and nice
Mubarak was ready to help solve each problem as it arises, he's nice and ready to listen
6 octobre 2023
Avis spontané
Very professional
After test carried out, hearing aid requirement was demonstrated and various types explained. Walked away with 90 day trial. Went back 10 days later and various sound profiles explained. Had one issue after that which was resolved in just a few hours. Well done team!
18 novembre 2023
Avis spontané
Professional Audio Solutions
Recently attended an audiology review with Mr Mubarak Patel at Boots, Middlebrook, Horwich.
Mr Patel gave me a very professional thorough assessment of my hearing capabilities and advice going forward. I would recommend this gentleman to anyone who is having hearing difficulties and requires a successful solution to their problem.
8 octobre 2023
Avis spontané
I was seen on my appointment time
I was seen on my appointment time, everyone a the site is very polite. Mr Mubarak Patel is a very pleasant gentleman who makes you feel at ease.
11 novembre 2023
Avis spontané
My audiology review with Mubarak Patel of Boots Middlebrook
I attended my annual audiology review today at Boots , Middlebrook Bolton
As usual , my audiologist , Mubarak Patel, was excellent.
He carried out a thorough test and clearly explained everything. He dealt effectively with the issue I was having.
Mubarak is an absolute gentleman who clearly cares about his patients . He exudes the utmost in professionalism.
I can strongly recommend Boots Hearing as they clearly look after their customers .
10 novembre 2023
Avis spontané
Would higly recommend.
Very thorough test. Very pleasant audiologist (Mubarak Patel) who is extremely patient and pleasant. Also really good that I see the same audiologist each time. Staff always helpful.
20 octobre 2023
Avis spontané
Mubarak Patel and Sophie Lowe have as…
Mubarak Patel and Sophie Lowe have as always been excellent. They are friendly and helpful.
2 novembre 2023
Avis spontané
Great service
Great staff, helped me book in as soon as possible and get an appointment. The audiologist was friendly and helped put my worries at ease. Would recommend to anyone looking to test their ears.
28 octobre 2023
Avis spontané
10/10 Service
The hearing care lady Sophie took care of my mums current problems shes been having with her ears. She was very polite and my experience was 10/10
29 octobre 2023
Avis spontané
Mr Mubarak was excellent clearly…
Mr Mubarak was excellent clearly explaining the possibilities and limitations of my hearing loss. After a hearing test he was able to tweak the settings to try to improve Speech aspect of my Starky hearing aids. He was very considerate and gave me a good full examination.
31 octobre 2023
Avis spontané
Professional and friendly service
The service was easy to book and convenient appointments readily available. Both Mubarak Patel and Sophie Lowe were very professional and polite, they explained the process clearly and concisely. They gave good advice.
Middlebrook Bolton
28 octobre 2023
Avis spontané
I purchased my hearing aids from Boots at Middlebrook
I purchased my hearing aids from Boots in September 2020, and have today been to the store at Middlebrook, Horwich, for them to have their annual check and clean. As always, Mubarak was friendly, professional and thorough in carrying out the review. Over the three years I have had the hearing aids there have been a couple of issues with them, and on each occasion Mubarak has sorted the problems out very quickly. I would highly recommend this service.
28 octobre 2023
Avis spontané
Sophie was brilliant helping my nan on…
Sophie was brilliant helping my nan on her vist, always welcoming and remembering her. Thank you for your great services Sophie keep the good work going ") xxx
25 octobre 2023
Avis spontané
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