Boots Hearingcare - Horwich Avis 

I visited Boots Hearing Care, Middlebrook in July for a Hearing test, which confirmed what I'd suspected for a long time, that I was suffering from Hearing loss in both ears. I was cared for by Mubarak, who guided me through my different options regarding my Hearing aids, I have to say he has been exceptional , he his obviously very knowledgeable, he explained everything very clearly, and answered all my questions and concerns. I decided to opt for in ear invisible aids which were made from moulds of my ear, being custom made there was a couple of weeks lead time before I had them fitted.
I have attended several follow up appointments which are needed to optimise the aids and get you used to hearing sounds I hadn't heard for a few years.
I am completely satisfied with my hearing aids, the difference in the quality of my daily life is profound.
Many thanks to Mubarak for his excellent service, he his a credit to his company, and I would have no hesitation in recommending Boots Hearing care to anybody. 👍

Everything was explained in great detail and the tests were conducted in a very professional way. I was very impressed at the whole experience.

Excellent customer service with a full knowledge of the product that they have provided.

The obvious expertise of Mubarak Patel and the reassuring way he discussed problems and potential solutions, helped to put me at my ease. Throughout our 3 consultations he has given me and my wife confidence that there are ways to help with my hearing problems.
Thank you
Mubarak

Knowledgeable and polite. Professional understanding of my issue.

Excellent service and assessment by Mubarak. Mum is 91 years old and she was treated with great dignity and respect. Mubarak explained everything clearly to her and gave further explanations when needed.

Mubarrac was brilliant. He covered all the issues really well and answered all my questions. I was very impressed with his knowledge.

Audiologist Mubarak explained everything clearly and was very helpful and friendly.

Boots have always been fir me a trustworthy store, meaning the staff they employ are always polite, friendly give good advice. Recently I thought I’d see how the hearing assessment went and the Aids they were promoting. The guy was very informative clear and concise. Fully explained how the assessment would proceed and the results were explained very clearly. I love the blue tooth hearing aids I can’t wait to hear clearly again, after having a a little trial with aids in. Superb, also offered is payment monthly. Really impressed !

Friendly, informative audiologist who explained what was and wasn't achievable with the hearing aids available and which ones were most suitable for me.
Having chosen my hearing aid it was available within a week and I was instructed on how to fit it and recharge it, very clearly.
It has now been in use for four days and it fully meets my requirements

My appointment was 9.15 today Mr. Mubarak was on time and as usual very pleasant and very efficient he’s a great Audiologist.

Excellent customer service by a very knowledgeable and approachable audiologist.

Excellent service and quality test, explained very well.

I was seen to straight away. The audiologist was friendly, precise and knowledgeable.

The audiologist Mubarak was very attentive, put me at ease, explained each process and the outcome of my hearing test, in no way did l feel pressured to purchase a product, but l feel received good advise on the best hearing aid for my individual life style within my price bracket, and having the 90 day trial in which you could change your mind and purchase an alternative or full refund also puts your mind at rest, if you should doubt it was not the right choice for you.

Enabled me to use my hearing aid. Excellent explanations of how the system works

Superbly helpful efficient and extremely polite member of staff

The audiologist was professional, attentive and considerate. He listened with care and responded to my needs.
He was reassuring and answered all questions thoughtfully.
Great service.

The gentleman who we dealt with at Boots Middlebrook was great. I went with my 87 year old father and everything was explained so that he could understand.