Boots Hearingcare - Leicester, Gallowtree Gate Avis 

My appointment with Roshni was excellent, she explained everything to me about replacing my hearing aids. Gave me a week to try them out, and then showed me how to maintain them and the extra facilities I could control through my phone. Overall I cannot fault her service and dedication to me, a customer.

Very helpful and professional lots of useful advice

A small blip with the timing of the appointment. The central contact operator booked me in with the wrong technician at the wrong time, so this had to be changed - but this was done efficiently.
May I wholeheartedly commend my audiologist Roshni who has been my contact for several years now. Roshni is always punctual with appointments yet, even when she is obviously busy, I am given full attention and my every query is listened to and carefully explained. I never feel hurried and she allows me to express any queries, however minor before explaining and advising. Although the technology is complicated, Roshni has a great gift of communicating every detail in simple, layman's language, before checking that I have fully grasped the facts. The appointments are totally stress free and I go away feeling that I have been examined professionally, efficiently, yet in the most courteous and kindly manner. Roshni is a true asset for Boots.

I have been seeing Roshni Thanki for several years and have always found her very helpful and knowledgeable, with a big smile. Nothing is too much trouble and everything is fully explained. She is an extremely professional and competent audiologist.

Roshni made me feel relaxed and has excellent people skills as well as providing a thorough and clear explanation of the processes and follow up analysis stages. I would definitely recommend her for anyone thinking of going to have their hearing tested.

Accompanied my husband for his hearing test. I was so impressed by Roshni T, the audiologist that I booked an appointment with her to have a hearing test done. I found her, not only professional, efficient but helpful, friendly and kind. For me it was an enjoyable appointment and made my day.

Boots Hearingcare, Gallowtree Gate, Leicester in the person of Roshni T was a very professional, competent and conscientious experience. I was concerned about long term back-up, product and day to day usage. These concerns were addressed, clarified and assured. I had hearing aids already but found them difficult to use and fiddly with insufficient support. Boots were more practical.

Roshni is always helpful and with a smile.She is very thorough and clearly explains the process and the results.
The available options are set out and whilst she makes recommendations is never pushy.
Overall it’s a joy to have her sort out my hearing

Had my one year review this week. Excellent service, good feedback and genuine support for an issue with phone connection 👍

Roshni is a very competent and friendly audiologist and hearing aid advisor. She is clear in her explanations and does everything with a lovely smile

Most satisfying, my queries were dealt with in a respect full and professional manner by Roshni and thorough in taking me through the process

Had my first hearing test in a long time with Roshni today. She is very friendly & professional. Would highly recommend her to friends.

I have been wearing Phonak hearing aids for over 5 years and have been taken care of my Roshni throughout this time.
Roshni, has been a wonderful advisor and a life saver enabling me to continue with my job as my hearing deteriorated. She is very knowledgeable with a calm manner, a great listener and very clear when explaining the different equipment function to enhance my hearing and this has led to me choosing the right equipment to improve my hearing loss.
I left after each fitting feeling very confident and this has allowed me to feel more confident carrying out my work duties in addition to communicating with people in person or on the phone.
I would like to thank Roshni for all her help and advice given throughout the years which has made a vast difference to my life when communicating with others.

Prompt pleasant appointment. Sorted the problem with hearing aids. Audiologist very understanding and explained the issue.

Roshni at Boots Leicester City Centre has always been incredibly helpful & professional. I have been wearing hearing aids for over 6 years & Roshni has helped me throughout this time. She puts you at your ease & fully explains the process as well as the benefits of the hearing aids. She has given me her direct email & has helped with queries throughout the first year of my new hearing aids, together with helping with a technical issue I had. There is no doubt that my hearing benefits from the regular help & support from Roshni. She is a great asset to Boots & is a fantastic help!

I have been attending Boots Hearing Care in Leicester for 9 years for appointments with Roshni Thanki and recently purchased my second pair of hearing aids. In that time Roshni has always been welcoming, professional & very caring in offering advice. It is always a pleasure to see her.
My husband has also recently purchased new hearing aids for the first time following a diagnosis of hearing loss by Roshni. Again he too has received excellent care & advice. We would recommend Roshni without hesitation. She makes you feel very at ease & is extremely knowledgeable in her work. We would not go anywhere else.

Roshni is exceptional ! she has looked after my mother for over 5 years now. making her feel comfortable,advising her about how to look after her hearing aids. she ask about her family and even remembers their names ! shes a star!!! a real asset for the company !

This was my first experience with an audiologist. Roshni Thanki was wonderful, put me at complete ease. She was very professional, caring, thorough, punctual and explained everything in great detail. Nothing was too much trouble. Her customer service skills are second to done. Follow up appointments were made quickly and efficiently. Would highly recommend. Many thanks Roshni.

Roshni herself. She is patient chatty polite and very friendly always greets you with your first name and a lovely smile. Your never rushed she finds time to listen to the problem you have and put it right nothing is to much trouble for her .she always asks how we are and the family. She makes you perfectly at ease when explaining what's she's doing. There is no hard sell from her just pure delight in her work and seeing a familiar face at each appointment. It's a pleasure to go and see her .if you have to cancel your appointment she always gives you multiple options to accommodate you .she is an asset to boots the company will done roshni

Roshni my Audiologist for the last several years has provided excellent personal one-to-one service. She manages and handles each appointment with enthusiasm and remains focused. I would recommend her to anyone who is seeking an Audiologist appointment!