Brick Borrow Avis 

726
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

It's a brilliant way to build lots of Lego sets without excessive expense or your home filling up with completed sets. Selection of sets great - currently building the just- released Downton... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m really enjoying my Brick Borrow subscription. I enjoy building LEGO but don’t particularly have the desire to keep the sets once they’ve been build as I personally find the fun is in the building... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We were really excited about this concept however the reality is very frustrating!! Although they advertise that they stock thousands of sets, the ones you want are rarely available. After waiting 3mo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’d highly recommend Brick Borrow to anyone. I’m the perfect person to explain why this is a great idea. I love building LEGO but I have so little space to display things once they are built. The idea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Ludothèque

Écrit par l'entreprise

Welcome to Brick Borrow - a sustainable monthly subscription service to borrow LEGO® at affordable prices.


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4,4

Excellent

TrustScore 4.5 sur 5

726 avis

5 étoiles
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A répondu à 96 % de ses avis négatifs

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4,4

Tous les avis

(726)

435 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Loved every brick

We loved building the tattooine podracer scene. Brick Build made it really easy to find the pieces needed and it felt like working on a brand new set. We’re really impressed with the simplicity of the service.

8 août 2026
Avis spontané
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Réponse de Brick Borrow

Thank you so much for your lovely review, Melissa!

We’re so pleased to hear you loved building the Tatooine Podracer scene. It’s great to know the set felt like working on a brand new build and that everything was easy to find and enjoy!

We’re really happy you’ve found the service simple and straightforward too - that’s exactly the experience we want every Brick Borrow member to have.

Thank you again for being part of Brick Borrow - happy building!

Noté 3 sur 5 étoiles

A great idea, but….

The concept behind Brick Borrow is tremendous. If you’re not minded about what you build, you will enjoy. However, trying to get hold of popular sets is difficult. There’s no reserving a slot, instead you have to hope you see an email notification in time and you’re limited how many notifications you can have. I’ve yet to secure a set i really want. Further, I’ve yet to have a set with all the pieces in it. I really hope that BB succeeds, with some diligence on their part they will, but I’m likely to let my membership lapse.

11 août 2026
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Réponse de Brick Borrow

Hello Geraint!

Thank you for taking the time to leave such honest and detailed feedback.

We’re really pleased to hear you think the concept behind Brick Borrow is tremendous, and we do appreciate your kind words about the service overall.

We completely understand your frustration around some of the more popular sets being difficult to get hold of. We have looked at reservation and waiting list systems before, but unfortunately it does create longer waiting times for sets, which is something we’re always trying to avoid. That said, we understand how disappointing it must feel when there are particular sets you’re hoping to build and you haven’t been able to access them yet. We do hold multiple copies of each set and do see them rotate regularly in the library.

We’re also really sorry to hear you’ve had missing pieces across your borrows. While this can occasionally happen with borrowed LEGO sets, we know how frustrating it is when it interrupts a build. We do send missing pieces out first class, to ensure that you can get back to building as soon as possible.

Thank you again for your feedback and for wanting Brick Borrow to succeed. We’re sorry the experience hasn’t fully met your expectations, but we genuinely appreciate your feedback.

Noté 5 sur 5 étoiles

Brilliant service and great concept

Brilliant service and great concept. Would recommend to anyone!!

9 août 2026
Avis spontané
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Réponse de Brick Borrow

Thank you so much for your lovely review, Nicola!

We’re so pleased to hear you think Brick Borrow is a brilliant service and a great concept. Your recommendation means so much to us.

Thanks again for being part of Brick Borrow - happy building!

Noté 5 sur 5 étoiles

It was a present much enjoyed

It was a present much enjoyed. No problems with posting the sets.. a few small pieces missing on one set but rectified by supplier.

7 août 2026
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Réponse de Brick Borrow

Thank you so much for your lovely review, Tony!

We’re so pleased to hear the Brick Borrow membership made a much-enjoyed present and that posting the sets has been smooth and problem-free.

We’re sorry there were a few small pieces missing from one of the sets, but we’re really glad we were able to get that rectified for you.

We hope there are many more enjoyable builds to come!

Noté 5 sur 5 étoiles

Awesome

Great concept. I get the chance to build sets I can't afford to buy. The monthly subscription makes the payments manageable and then only paying postage for the sets. I like that I can keep them as long as I like or build lots quickly.

Great range of sets and new ones added often.

6 août 2026
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Réponse de Brick Borrow

Thank you so much for your lovely review, Han!

We’re so pleased to hear that Brick Borrow is giving you the chance to build sets you might not otherwise be able to buy outright. Making LEGO more affordable and accessible, while still keeping the experience flexible, is exactly what we hoped to offer.

It’s great to know the subscription works well for you and that you’re enjoying being able to build at your own pace.

We’re also really happy to hear you’re enjoying the range of sets and the new additions to the library. Thank you again for being part of Brick Borrow!

Noté 5 sur 5 étoiles

Great service especially if you have…

Great service especially if you have kids and limited room to store/display built sets as you get the joy of building and then just return. Easy to use service and great selections

24 juillet 2026
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Réponse de Brick Borrow

Thank you so much for taking the time to leave a review!

We’re so pleased to hear you’ve found Brick Borrow easy to use and that you’re enjoying the great selection of sets available.

It’s wonderful to know the service is working well for your family too. Getting all the joy of building without needing endless space to store or display everything afterwards is exactly what Brick Borrow is all about!

Thank you again for being part of Brick Borrow - happy building!

Noté 5 sur 5 étoiles

Brick Borrow - Great Way To Borrow Lego

Brick Borrow is a great idea and the service is fantastic with the sets arriving on time and well boxed. The only issue that I have had is that you can be waiting a long time for some of the bigger sets (as obviously they are the most popular) but that is just the nature of them being so popular and taking a while to become available.

6 août 2026
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Réponse de Brick Borrow

Hey Stephen!

We’re so pleased to hear you think Brick Borrow is a great idea and that you’ve found the service fantastic. It’s great to know your sets have arrived on time, well boxed, and ready to enjoy.

We completely understand your point around the bigger sets. They are definitely some of the most popular builds in the library, so they can sometimes take a little longer to become available. We really appreciate your patience and understanding with this, and we are always working with our purchasing team to ensure we have more great sets available!

Thank you again for being part of Brick Borrow - happy building!

Noté 5 sur 5 étoiles

Brick Borrow

I would highly recommend Brick Borrow, for all ages. I found that our house was overrun with Lego sets, which often never found a home or were collecting dust and with the cost of living, Brick Borrow was the perfect solution. There is a wide selection of sets to choose from with new sets added regularly. The customer service is fantastic. The sets are delivered and include all the information required. The subscription option is fantastic, creating trust between the customer and Brick Borrow. Thank you for finding a gap in the market and bringing joy to our house on a monthly basis!

3 août 2026
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Réponse de Brick Borrow

Hey Lucy!

We’re so pleased to hear that Brick Borrow has been the perfect solution for your family. We completely understand how quickly LEGO can take over the house, especially when sets are built, loved, and then end up needing somewhere to live!

It’s wonderful to know you’re enjoying the wide selection of sets, the regular new additions, and the subscription experience. We’re also really grateful for your kind words about our customer service - we always want everything to feel simple, clear and enjoyable from the moment your set arrives.

Thank you for trusting us and for being part of Brick Borrow. Knowing we’re bringing joy to your home each month means so much to us -happy building!

Noté 5 sur 5 étoiles

I’ve been a member of Brick Borrow for…

I’ve been a member of Brick Borrow for over two years, and the service has been excellent from day one. I’ve had the chance to build some amazing LEGO sets that I wouldn’t normally buy because of how expensive they can be. The subscription is very affordable and has saved me a lot of money while still letting me enjoy premium sets.

The delivery is always quick, and the return process is just as easy and hassle-free, making the whole experience really convenient. I also really appreciate that they keep their library up to date with the latest LEGO releases, so there’s always something new to build.

The customer service has always been friendly and reliable, and I’ve never had any issues. I highly recommend Brick Borrow to any LEGO fan looking for an affordable way to enjoy a wide range of fantastic LEGO sets.

2 août 2026
Avis spontané
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Réponse de Brick Borrow

Hello Josh!

Thank you so much for your wonderful review!

We’re so pleased to hear you’ve been enjoying Brick Borrow for over two years - that really does mean the world to us.

It’s amazing to know the service has helped you build some fantastic LEGO sets without the cost of buying them outright. Making premium sets more accessible, affordable and enjoyable is exactly what Brick Borrow is all about.

We’re also really glad you’ve found the delivery quick, the return process easy, and our customer service friendly and reliable. We’re always working to keep the library exciting and up to date, so it’s lovely to hear that this has made a difference to your experience.

Thank you again for your continued support and recommendation.

We’re so happy to have you as part of Brick Borrow - happy building!

Noté 2 sur 5 étoiles

Good variety but not worth frustration of missing pieces

We have had multiple sets sent to us with missing pieces that have prevented a build from progressing until the company can send a replacement. This is frustrating for young builders. They do have a large selection of sets to choose from. However given all the problems with missing pieces leading to delays in finishing a build I would not recommend and do not plan on renewing subscription.

2 août 2026
Avis spontané
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Réponse de Brick Borrow

Thank you for taking the time to share your feedback.

We’re really sorry to hear that you’ve received multiple sets with missing pieces, and we completely understand how frustrating this must have been - especially for younger builders who are excited to continue their build and then have to pause while waiting for a replacement part.

We always aim to send replacement pieces as quickly as possible, first class, but we appreciate that any delay can still be disappointing when it stops a build from progressing.

We’re pleased to hear you found the selection of sets to be large, but we’re genuinely sorry that the missing pieces have affected your overall experience and led you to feel you would not recommend or renew.

Thank you again for giving Brick Borrow a try and for sharing your honest feedback. We’ll continue working on improving our checking process so we can make the experience better for our members.

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ not enough stars

⭐⭐⭐⭐⭐

I honestly can't recommend Big Brick Borrow enough. What started as a way to enjoy Lego without the huge cost has become something far more valuable for our family.

My daughter has been in autistic burnout for a very long time. Big Brick Borrow has played a huge part in her recovery. Building the Lego sets has helped her relearn and strengthen her fine motor skills, while also giving her something she genuinely wanted to engage with.

The biggest change has been the impact on our family. The Lego sets gave us a way to connect with her again. Family members have built alongside her, and through those shared moments she's gradually started engaging with us again.

For the first time in a long time, she's coming out of her safe space of isolation and enjoying wider of our home and garden and enjoying being part of family life again. Watching those small but incredibly significant steps has meant the world to us.

This service offers so much more than just borrowing Lego. For our family, it has provided connection, encouragement, and a genuine part of my daughter's journey back to herself. We will always be grateful.

29 juillet 2026
Avis spontané
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Réponse de Brick Borrow

Thank you so much for sharing such a personal and moving review Kelly, we so appreciate it.

Reading this genuinely means the world to us. We’re so incredibly touched to hear that Brick Borrow has played even a small part in your daughter’s journey and has helped bring moments of connection, confidence and joy back into your family life.

LEGO can be so much more than just a build, and your words capture that so beautifully. Knowing that the sets have helped your daughter engage, rebuild skills and spend time with loved ones is incredibly special.

We’re so grateful that you chose to share this with us. It’s exactly why Brick Borrow means so much to our team, and we feel truly honoured to have been part of something so important for your family.

Thank you again for your kindness, your support, and for allowing us to be a small part of your daughter’s journey 💛

Noté 5 sur 5 étoiles

Brick Borrow - worth a subscription!

Brick Borrow is really cool, if you enjoy building lego sets but don't have the space to display them, or want to see if one of the pricier/bigger sets is worth the money. The postage can be a bit slow, but it's a really straight forward system and I've enjoyed being a member for over 9 months now.

23 juillet 2026
Avis spontané
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Réponse de Brick Borrow

Hello Sam!

Thank you so much for your review! We’re so pleased to hear you’ve enjoyed being a Brick Borrow member for over 9 months! It’s great to know the service has helped you enjoy building LEGO without needing the space to display every set afterwards, and that it’s given you the chance to try some of the bigger or pricier builds too.

We’re glad you’ve found the system straightforward, and we appreciate your feedback around postage. Our turnaround time is 48 working hours for dispatch, and we do operate a 48hour tracked service with Royal Mail, but we're really sorry if you have experienced a delay!

Thank you again for being part of Brick Borrow - happy building!

Noté 5 sur 5 étoiles

My kids and I love brickborrow!

My kids and I love brickborrow. Able to make the sets I’ve always wanted. Easy process and excellent customer service. Can’t wait for my next build :)

Stephen, Theo & Ben

20 juillet 2026
Avis spontané
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Réponse de Brick Borrow

Thank you so much for your lovely review, Stephen, Theo & Ben!

We’re so pleased to hear that you are all loving Brick Borrow and getting to build the sets you’ve always wanted. That’s exactly what we love to hear!

It’s great to know you’ve found the process easy and our customer service excellent!

We can’t wait to see what you choose for your next build - happy building!

Noté 3 sur 5 étoiles

V good as a hobby and for kids, not for borrowing the big sets.

I have enjoyed Brick Borrow so far. If you just want to make some Lego regularly for you or your kids, it's a great way to try some new Lego sets that you don't want to spend too much money on or keep in the long-term. There is always quite a lot of Harry Potter Lego available and these are fun to build for all ages!

So I'd say it's good value, and fun for kids.

If you are an adult who wanted a way to borrow those amazing Lego sets you can't afford to buy (like Lord of the Rings etc), this is very unlikely to work so don't sign up for that reason alone. I've never managed to get hold of any of the bigger sets. There really needs to be a queueing system to borrow these. You can sign up for an email alert when they come back in stock, but I have tried to get to the website and borrow these 12 minutes, 9 minutes, 5 minutes after getting an alert and they are gone again. No chance. The email alert also doesn't provide a link so it takes too long to log back in and find the set it's talking about and then it's gone. I think the people who do manage to borrow these must have a tab constantly open and no day job!

Just some food for thought, Brick Borrow. This system is no good. You could implement a queuing system for popular sets by using a calendar and assigning everybody in the queue a 3 week window when they will have the set (they must return it at the end of their 3 weeks). In the meantime people can then continue borrowing other sets while they wait for their date to come around. That would make a queueing system viable. I would much prefer this system.

But on the whole, it's fun to have access to smaller (but still quite expensive to buy) Lego sets especially for the school holidays. Also, the system to return the sets is really easy, I appreciate that.

UPDATE AFTER REPLY

Okay, it's nice that you want people to be able to keep the sets as long as they want but that doesn't seem feasible... you will continue to have this problem with the 'hero' sets if you don't make any changes to the system. I can see that basically all of the criticisms of brick borrow are telling you the same thing. I would introduce a time limit and booking only for the hero sets if I were you. Thanks for the Lego fun, all the best.

20 juillet 2026
Avis spontané
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Réponse de Brick Borrow

Thank you so much for taking the time to leave such detailed and thoughtful feedback.

We’re really pleased to hear that you’ve enjoyed Brick Borrow so far, especially for regular builds, trying new LEGO sets without the cost of buying them outright, and having access to fun sets for children and school holidays. It’s also lovely to hear you’ve enjoyed the Harry Potter range and found the return process easy!

We completely understand your comments around our Hero sets, and we’re sorry that you haven’t been able to borrow the ones you were hoping for. These sets are incredibly popular and can be borrowed very quickly once they return, but they do come back into the library regularly and continue to rotate through our members.

We have looked into waiting lists and booking systems before, especially for our most in-demand sets, but unfortunately we’ve found it doesn’t work in the way we’d need it to. One of the things we really want to protect is the ability for members to build at their own pace, without the pressure of having to return a set within a fixed time frame. We know some builds take longer than others, and we don’t want customers to feel rushed through the experience.

We’re sorry to hear you were having difficulty accessing the sets you wanted. We weren’t aware you were experiencing this issue at the time, but we do really appreciate you raising it here and sharing your thoughts so clearly.

We’re glad that, overall, you’ve still found Brick Borrow fun and good value, and we really appreciate your kind words about the service and return process.

Thank you again for your honest feedback and we really do hope you continue to enjoy your builds.

Noté 5 sur 5 étoiles

Professional service and great fun!

I bought a Brick Borrow “The Builder” plan a few days ago. I was very impressed by the professionalism, packaging and fast delivery. I had a few pieces that were missing, but the support sent out all the missing pieces very quickly and even gave me a free shipping code! I was able to complete the set and it was very fun. I am genuinely impressed by the service and the overall idea, I would definetly recommend! You can also get free shipping on orders with referral codes, so I’d recommend using them.

18 juillet 2026
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Réponse de Brick Borrow

Thank you so much for your lovely review!

We’re so pleased to hear you’ve had such a positive experience with your Builder plan so far. It’s great to know the delivery, packaging and overall service made a strong first impression.

We’re sorry to hear that there were a few missing pieces in your set, but we’re really glad our support team were able to get these sent out quickly so you could complete and enjoy your build.

Thank you as well for your kind words about the Brick Borrow concept and for recommending us to others.

We’re so happy to have you as part of Brick Borrow!

Noté 5 sur 5 étoiles

Amazing build

Just built soundwave and it must be one of the best builds I’ve ever done. This would not of been possible without brickborrow . I am a massive fan of transformers and the build took me back to my childhood

7 juillet 2026
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Réponse de Brick Borrow

Thank you so much for your wonderful review, Daniel!

We’re so pleased to hear how much you enjoyed building Soundwave, especially as a Transformers fan! There’s something really special about a build that brings back those childhood memories, and we’re so happy Brick Borrow helped make that possible for you. It’s amazing to hear it was one of the best builds you’ve ever done.

Thank you again for being part of Brick Borrow!

Noté 5 sur 5 étoiles

Great company

This is such a brilliant concept for a business. There's so many Lego sets to choose from, and the flexibility with the monthly plans are brilliant.

13 juillet 2026
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Réponse de Brick Borrow

Thank you so much for your lovely review!

We’re so pleased to hear you think Brick Borrow is a brilliant concept. It’s great to know you’re enjoying the choice of LEGO sets available and the flexibility of the monthly plans too.

We really want Brick Borrow to make building accessible, affordable and fun, so your kind words mean so much to us.

Thanks again for being part of Brick Borrow, happy building!

Noté 5 sur 5 étoiles

Absolutely loving my Brickborrow…

Absolutely loving my Brickborrow subscription. I have the mystery set and it's such good value for money, and gives such joy when finding out what the set is. The customer service team are super helpful and quick to respond via email on any queries. The postal return service is straightforward with printed instructions and postal label on the box. Will keep this subscription for a long time, I think! And would happily recommend

8 juillet 2026
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Réponse de Brick Borrow

Good morning!

Thank you so much for your lovely review!

We’re so pleased to hear you’re absolutely loving your Brick Borrow subscription! There’s something so exciting about the surprise of finding out what build you’ve received, and we’re so glad it’s bringing you so much joy.

It’s also wonderful to hear you’ve found our customer service team helpful and quick to respond, and that the return process has been simple and straightforward. They will be really pleased to hear this.

Thank you again for your kind words and recommendation. We’re so happy to have you as part of Brick Borrow and hope you continue enjoying lots more mystery builds!

Noté 3 sur 5 étoiles

Great, but factor in the cost of postage

This is a great idea and it seems to work well. I bought the Builder plan costing £129 as a gift for my son who isn't in the best of health. However I was surprised to learn that he has to pay postage which over the year will cost him a lot of money. As it was a gift I feel bad that he has to pay out money.

8 juillet 2026
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Réponse de Brick Borrow

Hello Elizabeth,

Thank you for taking the time to leave your review. We’re really pleased to hear you think Brick Borrow is a great idea and that the service is working well.

We’re very sorry to hear your son isn’t in the best of health, and we are sending him our best wishes from everyone here at Brick Borrow.

We completely understand your feedback around postage. Our postage costs are displayed clearly in our Terms & Conditions and FAQs, and are also displayed throughout the ordering process so customers know what to expect before placing an order.

That being said, we do appreciate your feedback and we’re always looking at ways to make the experience as clear and simple as possible.

Thank you again for choosing Brick Borrow and we really hope he enjoys his builds.

Noté 5 sur 5 étoiles

I came accross brick borrow by accident…

I came accross brick borrow by accident as i didnt know it existed, i love lego but i have a small place and cant afford the cost of buying lego or keeping it. Si i found brick borrow an it is truely one of a kind you play a very resonably suscption fee èither for the bulider or the master and you get to pick out of a vast number of different sets and they get sent to you, you keep them as long as you want to bulid them and to display them then you send it back you pay one flat rate for postage. But i find increfible joy out of this site and its really worth what you pay in your suscription fees.

1 juin 2026
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Réponse de Brick Borrow

Hello Sarah!

Thank you so much for such a wonderful review!

We’re so happy you came across Brick Borrow and that it’s been such a great fit for you. LEGO can be expensive to buy and tricky to store, especially when space is limited, so it’s lovely to hear that the service has helped you enjoy more builds without the cost or storage worries!

We’re really pleased you’re enjoying the choice of sets and the flexibility to build and display them for as long as you like, we always want to ensure that everyone has enough time to enjoy both the build and time to admire them afterwards!

It means so much to know Brick Borrow is bringing you joy and that you feel it’s worth the subscription.

Thank you again for being part of Brick Borrow!

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