ordered my bridal outfit from this shop, had so many problems. so the first issue was that when i went to pick up my outfit, i was made to book a fitting. however the worker was too busy doing a photo... Voir plus
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I wish I could give it no star. So just been to bridal junction today , to pick up a bridal lengha and was completely unhappy with the customer service and dishonesty coming from them. Lies a... Voir plus
My mens wedding suit was delivered as promised and within the stated time. I’m very happy with the final fitting and quality. The brother who served me was very helpful and responsive enou... Voir plus
Fantastic wedding clothes with amazing quality and the best service provided from Usman. The fit was exactly as expected, and the fabric feels durable and well-made. Great attention to detail, and it... Voir plus
2,5
Bas
64 avis
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MISLEADING AND RUDE STAFF
Their Colour chart only uses threads and is so misleading- the dress doesn’t turn out the same as the colour picked!! Surely for such an huge business they can get sample cloths so we suggested that to them but they said it was ‘too difficult’- makes no sense! Also staff are not accommodating and pushed the dress- a WEDDING dress to us which they made in the wrong colour- ushering us out of the shop, refusing to help us! Bride was very upset especially with how much we paid and waited for the dress- it was too late to get a replacement! Also had we seen a preview it would have been very helpful but their communication is poor!
24 août 2023
Avis spontané
The worst customer service I have ever seen
The worst customer service I have ever faced in my life. Very pushy in selling clothes. I bought two dresses and wanted my sisters to get a different colour. They were off the shelf and just wanted to change the color but they refused to allow us to change the color. Don’t pick up my calls and refused me at the store.
The material is not even great, threads already and very low quality.
PLEASE AVOID AT ALL COSTS!
27 février 2024
Avis spontané
Aggressive shop owners
I had a horrible experience earlier today. The shop owners were ridiculously rude, aggressive and nasty in the way they behaved. Their customer service is made up of lies and is unique in the way that they deal with queries. We were asking for an idea about different colours and any samples. The my showed us thread but we asked if they had any sample pieces. They did not have any samples and wanted you to select from small pieces of thread. The way they responded to these questions was disgusting and I definitely will not be going anywhere near them again.
Their service sets a record low, and the arrogance and attitude of the male and female owners is just sick.
26 février 2024
Avis spontané
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