Britannia Driving School Avis 

Don't know where to begin - first driving instructor with Britannia, his car packed up, then moved on to instructor number 2 who basically wanted me to have more than the 2 hours lesson I had each week at a cost of £240 per week in advance!!! got me to cancel a test i Jan as said I was not ready then messed me about as to whether he could actually do the new test I had tried with much difficulty to rebook, so then moved on to instructor 3 who was able to do the new test and told me that I would have passed previous test I'd booked that instructor 2 told me Iwouldn't. He had an issue knocking on my door to say he'd arrived for lesson, consequently my lessons were shorter than the hour booked to cover the time he was outside waiting un be known to me.
Today - 3 weeks before my test he has now told me that he can no longer take me for the test as he has a family emergency!! called the driving school for help only to be told there are no other instructors available to do the test with me and no instructors free till end of march to give me any lessons. I have 4 hours of pre paid vouchers which I asked for refund for only to be told that would be something I'd have to take up with directors in writing. Asked to speak to someone senior to be told office manager who I was speaking to was most senior person available. UNBELIEVABLLY LOUSY CUSTOMER SERVICE AND SATISFACTION!! now have the mammoth task of finding another driving school , getting used to a new car in 3 weeks and trying to get my £120 refunded. I WOULD THEREFORE NOT RECOMMED THIS COMPANY AT ALL.

My driving instructor was Jon and he was terrible. He makes the student feels like an idiot and really destroys the confidence for no real reason. I did classes with a few other instructors and they were great and patiente, quite the opposite from Jon. And he also makes xenofobic commentaries all the time which is very upseting. I do not recommend at all using Jon as the instructor.