We were unsure how difficult this job would be - removal of a door, a replacement window, and then rebuilding brickwork to match forty year old bricks. Geoff and Liam not only made it look quick and... Voir plus
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Lisez les avis des autres
I recommend britelite windows because price are heat and company was very helpful and also the installer Geoff and Liam were very tidy also they explain how good the products are which I’ve notic... Voir plus
So this will be the second door that I have purchased supply only from Britelite windows and doors each time I was walked through the process with Dominic Baxter who made the process easy and has... Voir plus
Exceeded all expectations. We were initially dubious as they provided the lowest quote. However, their brilliant reviews convinced us to take the plunge, and wow, were we impressed! The installers wer... Voir plus
À propos de l'entreprise
- Installateur de double vitrage
- aussi dans
- Entrepreneur en toiture
- Équipement et installation de conservatoire
- Fournisseur de cadres en aluminium
- Fournisseur de fenêtres PVC
- Service d'installation des fenêtres
Écrit par l'entreprise
Britelite Home Improvements has been fitting quality home improvement products in Kent, Sussex, Essex, Surrey and London for over 50 years! Britelite started with John Baxter and Arthur Clacy in the showroom/offices in Lower Stone Street in Maidstone, with two teams of fitters and two administrators. Now, in 2025, we have our Head Office in Parkwood Trading Estate, Maidstone which also houses one of our conservatory show centres. We have over 40 teams of fitters and over 60 staff members, all of whom are committed to the task of making your installation run smoothly.
Triple A Rated.
Écrit par l'entreprise
- We're commited to our customers.
- We are so confident that we offer the best, most secure and energy efficient products on the market, we provide our customers with our Triple A-rated promise: A-Rated energy efficient glazing and secure windows. Britelite install Triple glazed Windows as standard, which are A++ rated and include a 10 point locking system meaning your home will be warm and secure. A-Rated fitters are fully trained to industry standards. Our fitters have the BSI KiteMark for the installation of window and doors and have achieved or are working towards the NVQ for the installation of windows and doors. A-Rated company that will give you an honest and value for money first class service. It has been Britelite’s policy to be open and honest with every customer, which is why we offer our best price first time – every time, with no hidden extras, our prices always include VAT and Fitting.
Britelite's Guarantee.
10 Year fully transferable Guarantee.
All of our Windows, Doors and Conservatory installations come with a fully transferable 10 Year Guarantee. If during this time you have any problems you can contact our service department at our head office on 0800 505070.
Coordonnées de contact
Britelite House, Bircholt Road, Maidstone, Kent, ME15 9XY, Royaume-Uni
- 0800 50 50 70
- sales@britelite.co.uk
- www.britelitewindows.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I highly recommend Britelite
I highly recommend Britelite, the whole experience from start to finish. Stafford who advised initially and with the quote, and then Josh and Ernest with the installation. I can't fault them. Also Courtney who helped with some post installation questions and managed to send a wonderful person to resolve everything very quickly. Plus the surveyor - really thorough and knowledgeable. I'm so glad I went with Britelite
30 mars 2026
Réponse de Britelite Home Improvements
It’s fantastic to hear you had such a positive experience from start to finish, Lucy. We’re delighted Stafford, Josh and Ernest all played a part in delivering a smooth installation, and that Courtney was able to support you so quickly afterwards. It’s also great to hear the surveyor’s thorough approach made a difference.
We’re so pleased you chose Britelite and that everything met your expectations.
Kind Regards,
Britelite Home Improvements
Excellent windows!
Excellent windows!
Service has been brilliant from enquiry through to installation, would highly recommend.
30 mars 2026
Réponse de Britelite Home Improvements
It’s wonderful to hear you’re so pleased with your new windows, Laura. We’re delighted the service was brilliant from your initial enquiry right through to installation.
It’s great to know you would highly recommend us.
Kind Regards,
Britelite Home Improvements
Réponse de Britelite Home Improvements
It’s great to hear you returned to us again and had another positive experience, Mr Crocker. We’re pleased everything ran efficiently from quote through to completion and met your expectations once more.
Kind Regards,
Britelite Home Improvements
The process was good from start to finish
The process was good from start to finish. From design consultant (Sam), surveyors, office team and the installers (Geoff and Liam). Price was fair for product. Install was quick, tidy and reaussring. Would you use again or recommend to friends and family
1 avril 2026
Avis spontané
Réponse de Britelite Home Improvements
It’s great to hear the whole process ran smoothly from start to finish, Kostya. We’re delighted Sam, the surveyors, office team and Geoff and Liam all contributed to making the experience straightforward, with a quick and tidy installation.
Kind Regards,
Britelite Home Improvements
Réponse de Britelite Home Improvements
It’s lovely to hear our team made such a positive impression, Nasser. We’re delighted their professionalism, politeness and caring approach stood out throughout your experience.
Kind Regards,
Britelite Home Improvements
I cannot fault this company so far, very satisfied.
From start to finish, the company was very professional and gave great attention to detail.
The installation team, Geoff and Liam went over and above all expectations and once completed explained the operational procedures and best methods for maintenance and cleaning.
31 mars 2026
Avis spontané
Réponse de Britelite Home Improvements
It’s fantastic to hear everything has met your expectations so far, Les. We’re delighted the whole process felt professional with strong attention to detail, and that Geoff and Liam went above and beyond during the installation and took the time to explain everything clearly.
Kind Regards,
Britelite Home Improvements
An excellent service from start to finish …
An excellent service from start to finish.
Competitive quotation, kept fully informed about each stage of the work.
All work completed to an excellent standard
24 mars 2026
Réponse de Britelite Home Improvements
It’s great to hear everything ran smoothly from start to finish, Mr Reynolds. We’re delighted the communication, competitive pricing and standard of workmanship all met your expectations.
Kind Regards,
Britelite Home Improvements
Exceptional service from the outset
Exceptional service from the outset, and excellent product.
30 mars 2026
Réponse de Britelite Home Improvements
It’s wonderful to hear everything impressed you from the very beginning, Beryl. We’re delighted the service and product both met your expectations.
Kind Regards,
Britelite Home Improvements
Réponse de Britelite Home Improvements
It’s great to hear everything was carried out on time and to a professional standard, Penni. We always aim to deliver quality workmanship and a reliable service you can trust.
Kind Regards,
Britelite Home Improvements
Fabulous and friendly!!!
Fabulous and friendly!!!
Customer service and communication was excellent and the speed of the installation was amazing. They fulfilled on every aspect
17 mars 2026
Réponse de Britelite Home Improvements
It’s fantastic to hear everything exceeded your expectations, David. We’re delighted the customer service, communication and speed of installation all came together to deliver such a positive experience.
Kind Regards,
Britelite Home Improvements
Fitting a new door today 24th March…
Fitting a new door today 24th March 2026
The installer phoned first to let us know his arrival time. He then kept to his schedule.
The door was fitted efficiently and the installer was very pleasant whilst he was working here.
We are very pleased with the finished result.
24 mars 2026
Avis spontané
Réponse de Britelite Home Improvements
It’s great to hear everything went smoothly on the day, Simon. We’re pleased the installer kept you informed, arrived as scheduled and completed the fitting efficiently while maintaining a friendly approach.
We’re delighted you’re so pleased with the finished result.
Kind Regards,
Britelite Home Improvements
Check delivery of items
Installation was late not on date agreed.
windows and doors.
Not fully installed and had to wait some time for the installation to be properly finished.
beading not correct for installation of glass on living room window and front door and had to be removed and replaced at a later date.
Wrong handle installed on patio door replaced at a later date.
12 mars 2026
Réponse de Britelite Home Improvements
Hi James,
Thank you for your review. We’re sorry your installation didn’t go ahead on the original date and that some items had to be reordered due to supplier errors. Once identified, we arranged for the correct parts to be fitted and completed the installation as soon as possible. We appreciate your patience and will use your feedback to improve our service.
Kind regards,
Britelite Home Improvements
Britelite were very helpful and…
Britelite were very helpful and thorough throughout the process. They kept us informed ant all times and kept to the time schedule arranged.
Geoff the fitter arrived promptly and worked tirelessly throughout the day until the job was completed. His attention to detail was brilliant. He is a very pleasant and cheerful character.
We are very pleased with the overall result.
14 mars 2026
Avis spontané
Réponse de Britelite Home Improvements
It’s great to hear you’re so pleased with the overall result. We’re delighted the process felt smooth and well organised, with clear communication throughout and everything delivered on schedule. Geoff will be especially pleased to hear your kind comments about his hard work, attention to detail and positive approach.
Kind Regards,
Britelite Home Improvements
Disappointing
Having had a great experience 5 years ago, I went back to Britelite to finish putting new windows in my house. However, this time it was not a good experience. The fitting was delayed by one week at short notice; 4 out of the 14 windows delivered were not fit for purpose so I was left with boarded windows for a while; and the fitting left 2 areas requiring replastering ( which Britelite did) and repainting.
19 mars 2026
Réponse de Britelite Home Improvements
Hi there,
Thank you for returning to Britelite and for sharing your feedback. We’re very sorry that your recent experience did not reflect the high standards you received previously. We apologise for the short notice delay and the issues with four window units, and we appreciate your patience while these were resolved.
For clarity, our records indicate that some cracks were present prior to the installation, however we’re pleased our team were able to complete the replastering required. Thank you again for your patience throughout the process.
Kind regards,
Britelite Home Improvements
Excellent product and service
We have used Britelite on a number of home projects and have never been disappointed. Their products are excellent and service, both pre and post sales, of a high quality. Any issues we have had have been resolved quickly and efficiently.
9 février 2026
Réponse de Britelite Home Improvements
It’s fantastic to hear you’ve continued to have such positive experiences with us across multiple projects, Richard. We’re delighted the quality of our products and service, both before and after installation, have consistently met your expectations, and that any issues have been resolved quickly and efficiently.
Kind Regards,
Britelite Home Improvements
Brilliant triple glazed great 👍…
Brilliant triple glazed great 👍 products from Britelite home Improvements.
Must better than double glazed more efficient
11 mars 2026
Réponse de Britelite Home Improvements
It’s great to hear you’re so pleased with your triple glazed windows. We’re delighted you’re already noticing the difference in efficiency and performance compared to double glazing.
Kind Regards,
Britelite Home Improvements
Great team, great installation
The team were very professional, explained everything with clarity and focus. Installation was equally efficient. Many thanks
9 mars 2026
Réponse de Britelite Home Improvements
It’s great to hear you were pleased with both the service and installation, Sue. We’re delighted the team’s professionalism and clear communication made the whole process straightforward, and that everything was completed efficiently.
Kind Regards,
Britelite Home Improvements
Not happy with the level of service or…
Not happy with the level of service or the quality of the trickle vents ( to much noise coming through, defeats there whole purpose of having triple glazing)
17 mars 2026
Réponse de Britelite Home Improvements
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear that you are unhappy with the service you received regarding the trickle vents. We understand how important noise reduction can be, and we appreciate you raising your concerns.
For clarity, our findings show that the discussion at the time of sale focused on the insulation benefits of triple glazing, rather than noise reduction. Trickle vents are required to meet the relevant regulations, as they support ventilation.
If you need any further assistance, please do not hesitate to contact us.
Thank you for choosing Britelite.
Kind regards,
Britelite Home Improvements
Consultation great and fitting was…
Consultation great and fitting was quick and easy thanks to Andrew for quote and Geoff and Liam the fitters
7 mars 2026
Avis spontané
Réponse de Britelite Home Improvements
It’s great to hear everything went smoothly from consultation through to installation, Emine. We’re delighted Andrew, Geoff and Liam all played a part in making the process quick and straightforward for you.
Kind Regards,
Britelite Home Improvements
A good job, well done…
A front door and two new downstairs windows were fitted by Geoff and Liam, who were very efficient and professional in the way they did the work, and had a really good attitude. They arrived well on time, and just got on with the job! I'm really happy with the result. Geoff noticed one of the window panels had a fault, so immediately rang through to Britelite to ensure a new panel would be sent out ASAP - no hassle for me to do that! Thank you.
9 mars 2026
Avis spontané
Réponse de Britelite Home Improvements
It’s fantastic to hear you’re so happy with the result, Christine. We’re delighted Geoff and Liam’s efficiency, professionalism and positive attitude made the whole experience run smoothly. It’s also great to know any issues were picked up and dealt with straight away to keep everything hassle free for you.
Your feedback is greatly appreciated.
Kind Regards,
Britelite Home Improvements
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