I appreciate the attentiveness of the staff at Brookhaven Law firm. I have never heard of this company until a representative reached out to me. I was given good information about the program to inclu... Voir plus
L'entreprise a répondu
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Pro's - my payments are one lump sum which is awesome. Con's - my credit score tanked, the payments I agreed to were not honored and the company continues to pressure me to accept settlements tha... Voir plus
L'entreprise a répondu
Brookhavenlaw team does a great job in explaining the process and answering any questions. As a first-time user of the program, I felt at ease.
L'entreprise a répondu
From my experience … whenever I contact them someone answered my call in less than 3 min . If you have any issues or whatsoever just use your portal and it will reach them immediately… it’s like leavi... Voir plus
L'entreprise a répondu
4,3
Excellent
472 avis
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Réponse de Brookhavenlaw
Melissa, thank you for taking the time to review your recent experience Manuel! We’re so pleased to hear that you're receiving professional service, we look forward to assisting you throughout the remainder of your program.
Well out of 5 accounts I wanted taken…
Well out of 5 accounts I wanted taken care of. There is still 1 or 2 still not taken care of yet. It has been since October. Capital one is still sending me text messages.
21 mai 2026
Réponse de Brookhavenlaw
Barbara, thank you for taking the time to review your experience with Brookhaven Law Group! We hope that the information provided by our specialist today helped provide insight into the status of your accounts and the available options to accelerate your program. Our Client Services team is available to assist with any additional questions or concerns, and we look forward to your continued program success.
I don’t get calls telling me were we…
I don’t get calls telling me were we are in the process, dispute competitors calling and saying not good things about Brookhaven.
14 mai 2026
Réponse de Brookhavenlaw
Alvin, thank you for taking the time to review Brookhaven Law Group. We're sorry to hear about this lapse in communication, and we want to assure you that we take concerns like yours seriously. One of our specialists will be contacting you to discuss the current status of your account, and any additional concerns you have. We very much look forward to speaking with you at your convenience!
They are a honest and reputable…
They are a honest and reputable company. The agents explained their services in detail and never made me feel wronged or uncomfortable through out the process. I feel very comfortable referring friends and family to this organization.
3 septembre 2025
Réponse de Brookhavenlaw
Lori, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
Process seems to take so long to…
Process seems to take so long to resolve. Otherwise a great job.
18 mai 2026
Réponse de Brookhavenlaw
Thank you for taking the time to review your recent Brookhaven Law Group experience. One of our specialists will be contacting you to discuss your program status and length to ensure you have all of the current information regarding your debt resolution program. We look forward to speaking with you soon!
Réponse de Brookhavenlaw
Debra, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
Réponse de Brookhavenlaw
Terri, thank you for taking the time to review your recent experience with BrookhavenLaw Group! Congratulations on your recent program success, we look forward to resolving your remaining accounts and bringing you closer to your debt-free goals.
They lied about the process
They lied about the process, ran my credit score into the ground, refused to communicate what was going on with my accounts, and gave me the run around when I pushed them. I received messages to call their customer service only to have them read what was on the portal to me with no update on communications with the credit card companies. Brookhaven is a SCAM. In a reasonable society, they would not exist.
19 mai 2026
Réponse de Brookhavenlaw
Curtis, thank you for taking the time to share your feedback with us, we are sorry to hear that our program is not meeting your expectations. One of our specialists will be contacting you to discuss your concerns in detail to ensure you have the most up-to-date information regarding your debt resolution program. We look forward to speaking with you at your convenience!
always a Human…
I have always been explained everything in language I understand!!!
Always available to talk to me !
I think this is a great help for people that are drowning in debt
15 mai 2026
Réponse de Brookhavenlaw
Dee. thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
So far so good
So far so good. Said would help me, today I am one step closer to having no debt.
18 mai 2026
Réponse de Brookhavenlaw
Dennis, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and results from our team, we look forward to your continued program success.
Nothing is being solved I’m still in…
Nothing is being solved I’m still in debt and my payments for the loan come out every paycheck I feel like it should be once a month because I am going broke every paycheck
18 mai 2026
Réponse de Brookhavenlaw
Breanna, thank you for taking the time to share your feedback with us, we're sorry to hear that our debt resolution program is not meeting your expectations. One of our specialists will be contacting you to discuss your concerns and explore potential options for additional relief. We look forward to assisting you in any way we can moving forward!
Réponse de Brookhavenlaw
Richard, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
I sent so many messages for status…
I sent so many messages for status updates and no response. Very dissatisfied!
8 avril 2026
Réponse de Brookhavenlaw
Sandy, thank you for taking the time to share your feedback with us, we regret that you've experienced difficulty reaching our team. One of our specialists will be contacting you to discuss your program status and concerns, we look forward to speaking with you at your convenience.
Everyone does a great job in…
Everyone does a great job in negotiating the best outcome for me . I greatly appreciate it
18 mai 2026
Réponse de Brookhavenlaw
Michael, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service and results from our team, we look forward to your continued program success.
Réponse de Brookhavenlaw
Elizabeth, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
Taking good care of me at this point
Taking good care of me at this point. Only complaint is I think the charge to do so is a bit much...
18 mai 2026
Réponse de Brookhavenlaw
Lydia, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
Brookhaven Law Team Rocks❣️
Tanisha and Wayne McClean both did an awesome job of representing Brookhaven Law today. They truly are the Department of First Impressions because they were both professional, polite and helpful.
4 mai 2026
Avis spontané
Réponse de Brookhavenlaw
Wendy, thank you for taking the time to review your recent experience with Brookhaven Law Group, Tanisha, and Wayne! We're so pleased to hear that you're receiving professional service and support from our team, we look forward to helping you reach your debt-free goals.
They are all very pleasant to talk to…
They are all very pleasant to talk to and explain everything in detail!
16 juin 2025
Réponse de Brookhavenlaw
Krystal, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to your continued program success.
I have had a bad experience with Brookhaven - TOTAL RIPOFF
I have had a bad experience with Brookhaven Law. I started with them back in September of 2025 and since then they only settled with 3 credit card companies. I am really disgusted with them and probably going to cancel with them in the next few days. I would go somewhere else if I were you. Plus they charge settement fees and didn't tell me.
22 avril 2026
Avis spontané
Réponse de Brookhavenlaw
Cheryl, thank you for taking the time to share your feedback with us. We're sorry to hear that our debt resolution program is not meeting your expectations. Unfortunately, we did not receive sufficient identifying information to locate your account and reach out to you proactively regarding your concerns. We would welcome the opportunity to discuss your program in greater detail; our Client Services team is available to assist you at your convenience.
After difficulties
After difficulties, customer service was finally able to resolve them. I am very satisfied. very helpful, thank you
20 avril 2026
Avis spontané
Réponse de Brookhavenlaw
Jeff, thank you for taking the time to review your recent experience with Brookhaven Law Group! We’re so pleased to hear that you're receiving professional service from our team, we look forward to assisting you throughout the remainder of your program.
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