BusBank Avis 

751
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We needed shuttle service on standby for a daylong, 7 1/2 mile walk with up to 20 people. We knew not everyone was up to walking the entire route. We also needed food, coffee, and ice ferried to us a... Voir plus

Noté 5 sur 5 étoiles

Tom Rickheim has been incredibly patient and flexible with our group. We are a large organization with a variety of complex travel needs, and Tom went above and beyond to make sure he caught every cur... Voir plus

Noté 5 sur 5 étoiles

Kayla D. has been an absolute pleasure to work with while coordinating bus transportation for our conference. Her communication is outstanding — quick responses, clear answers, and she made sure every... Voir plus

Noté 4 sur 5 étoiles

I booked with this company for our 2 day board meeting, booking was super simple and straight forward even though we had a complicated itenerary. Lance was a crowd favorite and I thank him for making... Voir plus

À propos de l'entreprise

  1. Service de location d'autobus
  2. Service de navette aéroport
  3. Société de transport en bus et autocar
  4. Compagnie d'autobus
  5. Agence de visites touristiques en bus
  6. Service de transport

Écrit par l'entreprise

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.

BusBank The Easy Way to Charter a Bus

Écrit par l'entreprise

We are the easy way to charter a bus and look forward to assisting you with all your transportation needs. Whether its your wedding, a corporate outing to a ball game or a large convention, BusBank can handle your transportation needs.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

751 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(751)

51 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional and kind drivers with clean bus

BusBank was very quick to respond to all of my questions and requests. Our driver, Michael, was on time for both pickup and drop off and was extremely kind and courteous. The bus was very clean and updated! I would absolutely recommend BusBank.

13 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Consistent Quality Service

This will be the second time my business has used this company for our transportation needs, and once again they do not disappoint! We are a small nonprofit, so finding a company these days that provides quality service at a fair price can be hard to come by.

Jaclyn's detailed and considerate work made it easy to have our needs met for a pretty specific sort of schedule for our event – there was never any stress, we worked out an incredibly fair and competitive rate, and the online portal continues to be such an easy user experience to make sure all details are organized and accessible.

We will absolutely be returning customers in the future!

5 avril 2025
Avis spontané
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Réponse de BusBank

Taylor, Thank you so much for your kind words. It means the world to us! We strive to provide the best possible service for our clients. We will let Jaclyn know what you said. We look forward to working with you again soon! Safe travels!

Noté 5 sur 5 étoiles

BusBank was the perfect choice for our…

BusBank was the perfect choice for our event!~

Kayla was amazing to work with and was extremely responsive and accomodating through out the process. BusBank was extremely professional and their pricepoint was perfect for our needs. Our driver Derrick was great, made our attendees feel safe when transporting them between venues. We had many attendees say that the bus and bus experience was much nicer than previous years! We will definitely work with them again in the future!

2 avril 2025
Avis spontané
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Réponse de BusBank

Hello Wainani! We are so glad you had a great experience working with us! We will let Kayla and Derrick know about your kind words. We look forward to working with you again in the future! Safe travels

Noté 5 sur 5 étoiles

Bus Bunk offers a wonderful service!

Bus Bunk offers a wonderful service!

Kayla from the headquarter and our two drivers, Ticely and Cathy, were great, always kind, available and supportive. Our trip was long (almost a week between Washington DC, Philadelphia e NYC), and the service was perfect. great bus/transportation quality. Super suggested!

Barbara from Italy

16 mars 2025
Avis spontané
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Réponse de BusBank

Hey Barbara, We are so glad to hear you had a positive experience with the transportation we provided. That means the world to us! Safe travels

Noté 5 sur 5 étoiles

The driver was great!

The best part was the driver communication! He confirmed prior to pick-up each day and was always accessible over the 4 days.

Prior to the event Philip May was incredibly responsive and handled my frequent changes with aplomb!

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Sylvain in Ottawa is a rockstar

Sylvain in Ottawa is a rockstar! While the whole booking experience was seamless, Sylvain is what really brought our experience above and beyond. He was so kind and helpful, always checking in about timing, and even braved some icy weather for us.

28 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

BusBank exceeded expectations in every…

BusBank exceeded expectations in every way. The buses were clean and comfortable, and the drivers were friendly and professional. Transportation was seamless, with buses ready and waiting at each pick-up and drop-off location. I used their services for a 150-person conference, including transportation to a dinner at the zoo, and everything ran flawlessly. A special thanks to Kayla Dorrans for making the booking process effortless. I would absolutely use BusBank again!

31 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect transportation

Comfortable van, great driver, driver always arrived early, travel was fast and efficient, and our representative responded to emails quickly and took care of our needs.

29 mars 2025
Avis spontané
Noté 4 sur 5 étoiles

I booked with this company for our 2…

I booked with this company for our 2 day board meeting, booking was super simple and straight forward even though we had a complicated itenerary. Lance was a crowd favorite and I thank him for making day one super simple. I only gave this company a 4 star due to day 2, the bus driver was a lady and was not as nice as Lance and also did not clean the bus prior to picking up our party. Otherwise I'll definitely be using this company again in the future.

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great communication, great experience

The team was super responsive, from the moment I first reached out for a quote. They answered questions quickly, were communicative ahead of my event, and the buses were prompt and clean. Highly recommend!

7 mars 2025
Avis spontané
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Réponse de BusBank

Michelle, we are so glad to hear that everything ran smoothly for your trip with us! Your recommendation means the world to us! We hope you think of us in the future when you have transportation needs. Safe travels

Noté 5 sur 5 étoiles

Remarkable Customer Service

Remarkable Customer Service

Josh Kittle made my experience extremely easy! It was my first time planning an event for 400+ people and I am so thankful I had Josh in my corner. Josh made my experience seamless and will be reaching out again!

26 février 2025
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Réponse de BusBank

Alessandra, We are thrilled to hear that you had a seamless experience with us! We will let Josh know about your kind words. It means the world to us that we have earned your business in the future! Safe travels

Noté 5 sur 5 étoiles

BusBank made our lives so much easier…

BusBank made our lives so much easier during our offsite. We had folks traveling in from all over the world and they were there on time, very communicative and super nice. 10/10 recommend!

4 mars 2025
Avis spontané
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Réponse de BusBank

Casey, we are so glad to hear that we provided great service for you! Your recommendation means the world to us! We hope to work with you again in the future. Safe travels

Noté 5 sur 5 étoiles

Great Experience!

Our driver was wonderful and made sure our students were transported safely to the hotel before ending his shift at the end of the night. Definitely recommend BusBank!

5 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful experience with Bus Bank

Wonderful experience with Bus Bank. I worked with Tom who was terrific. Great communication from the beginning to the end. Would highly recommend them.

20 février 2025
Avis spontané
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Réponse de BusBank

Sherrie, we are so glad you had a positive experience working with us! We will let Tom know about your kind words. Your recommendation means the world to us! Safe travels!

Noté 5 sur 5 étoiles

Recommended

Driver came on time, friendly, was nice to the children. patient, drove safely. We had a great experience!

30 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional

Professional, attentive, and reliable. Our rep was extremely responsive. The driver was on time, very professional, patient and flexible. And just a genuinely nice guy! We will use them again.

29 janvier 2025
Avis spontané
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Réponse de BusBank

Robin, we are so glad you had a positive experience with us! Thank you for the kinds words. We look forward to working with you in the future. Safe travels!

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