BusBank Avis 

751
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We needed shuttle service on standby for a daylong, 7 1/2 mile walk with up to 20 people. We knew not everyone was up to walking the entire route. We also needed food, coffee, and ice ferried to us a... Voir plus

Noté 5 sur 5 étoiles

Tom Rickheim has been incredibly patient and flexible with our group. We are a large organization with a variety of complex travel needs, and Tom went above and beyond to make sure he caught every cur... Voir plus

Noté 5 sur 5 étoiles

Kayla D. has been an absolute pleasure to work with while coordinating bus transportation for our conference. Her communication is outstanding — quick responses, clear answers, and she made sure every... Voir plus

Noté 4 sur 5 étoiles

I booked with this company for our 2 day board meeting, booking was super simple and straight forward even though we had a complicated itenerary. Lance was a crowd favorite and I thank him for making... Voir plus

À propos de l'entreprise

  1. Service de location d'autobus
  2. Service de navette aéroport
  3. Société de transport en bus et autocar
  4. Compagnie d'autobus
  5. Agence de visites touristiques en bus
  6. Service de transport

Écrit par l'entreprise

The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.

BusBank The Easy Way to Charter a Bus

Écrit par l'entreprise

We are the easy way to charter a bus and look forward to assisting you with all your transportation needs. Whether its your wedding, a corporate outing to a ball game or a large convention, BusBank can handle your transportation needs.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

751 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(751)

50 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to work with

Our coordinator at BusBank made everything very easy for our team during a 2-day bus tour of mid-town Manhattan. The buses were on time and professional. We will definitely use BusBank for future bus needs.

19 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

BusBank was great!

Booking our travel arrangements with BusBank was so easy. I needed a last minute 14-seater Spinter in less than a week. BusBank was able to find me not one, but two. I compared prices before booking, BusBank was not only cheaper, but the only transportation service who can accommodate a Sprinter Van in short notice, especially with all the end of school year activities simultaneously happening. Our driver, Nancy, was so professional and provided a smooth, safe ride both times. She was on time and so welcoming.

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy and Efficient!

Making arrangements was easy-peasy, our account executive, Kayla Dorrans, was quick and responsive, the cost was reasonable, the mini-bus we reserved was comfortable and clean, our driver, David Hanson, was great (on time, helpful and a safe driver), our trip went very smoothly... Overall, our experience couldn't have been better. It was so efficient and easy! We will use again if there is a need. Thank you, BusBank!

18 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

100% Pleased And Satisfied.

Our driver Annette Jolly was an absolute professional. She brought our guests from the PBS National Convention in Atlanta to a meet and greet for our TV series being currently shown coast to coast . Between Ms. Jolly and the spotless gleaming vehicle used to transport PBS programmers from their hotel to the Little Five Points location, I could not have been more pleased. Aces high, and thank you.

20 mai 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Tom, we are so glad you had a great experience! Thank you for trusting us for your transportation needs. Keep us in mind next time you need transportation. Safe travels!

Noté 5 sur 5 étoiles

Prompt & professional!

Shadi was our driver and was prompt, communicative, and expertly navigated us around Chicago during a very busy weekend!

18 mai 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Andrea, we are so glad you had a great experience working with us! We look forward to working with you again in the future! Safe travels!

Noté 5 sur 5 étoiles

BusBank ROCKS DFW!!

Our driver Joel was really awesome at driving his bus!! He maneuvered that bus around some pretty tight turns and never messed up or had to back up once, he was also ALWAYS on time with a smile and friendly greeting! He was so much fun, professional, courteous and kind. He made our few trips around DFW very comfortable. Joel, you have the best personality, and professional attitude, you were just what we needed! Thank you, sir!
Joshua Kittel did an amazing job organizing everything for us and was very professional, especially answering all of my random questions, and having to email me a few more times when I was not responsive as I had to wait for decisions being made, for his patience, and kindness I am very grateful - We will use Busbank for our needs for now on! It's a company you can trust 100%

11 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I love working with Busbank!!

I love working with Busbank!!! I have worked with Kayla for three years and she has been so helpful in our school busing needs. She is a great contact to have and we will continue our partnership with Busbank for sure.

14 mai 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Mikayla, Thank you so much for your kind words. It means the world to us! We will let Kayla know. We look forward to working with you again in the future. Safe travels!

Noté 5 sur 5 étoiles

Courteous and dependable

Rob, our bus driver was very friendly, helpful, courteous and most importantly a very good driver. The bus was clean and comfortable. And the company was dependable, efficient and quick with their responses. It was a pleasure working with Kimberly. She was so good in anticipating our needs and addressing them.

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

We hired two buses

We hired two buses, a big one and a little one, and our drivers were prompt to arrive, and courteous at all times. This is just another great experience I have had with BusBank over a number of years.

24 avril 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Keith, thank you for the kind words! It means the world to us that we have earned your trust and you continue to work with us. We look forward to helping you with your next transportation need! Safe travels!

Noté 5 sur 5 étoiles

Thank you BusBank!

Had a great experience working with BusBank - Jaclyn was very communicative and helpful ahead of time and it was great for our company event. We ended up getting a much larger bus than we had reserved, but other than that, everything went logistically smoothly.

30 avril 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Reece, we are so glad you are happy with the service we provided. We will let Jaclyn know about the kind words. We look forward to working with you again in the future! Safe Travels

Noté 5 sur 5 étoiles

I LOVE BUS BANK

I started using Bus Bank in 2018, when I needed a coach bus for a group. Since then, I have used Bus Bank no fewer than a dozen times. The company is reasonably priced. The drivers are always punctual. They are kind and courteous and great drivers! I would recommend Bus Bank again and again!

4 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Orlando the Bus Driver Extraordinaire!

Orlando was extremely courteous and professional sharing his knowledge of the area. We thoroughly enjoyed him as our bus driver. Very nice and very thoughtful person. Safe travels to you my friend!

4 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Service

They are excellent communicators, highly flexible, and we will definitely work with them again.

28 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. My bus of 35 for our team on time and extremely communicative. Outside of the broker assigning a bus which required some of our team to stand, the communication and professional service was well deserving. Our driver Enero was great, will be booking again.

25 avril 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Hi Trevor,

Thank you for your kind words. We are glad you had a positive experience working with us.

We have conducted an internal investigation into why the incorrect bus type was selected for your group size. This was done to ensure that this issue will not happen again in the future.

We look forward to working with you again in the future!

Safe travels!

Noté 5 sur 5 étoiles

Victor was great

Victor was great. We also added a stop that wasn't part of our itinerary, and he was able to accommodate us. The whole experience with BusBank was good one.

22 avril 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Myriam, We are so excited to hear that your experience with BusBank was positive! Please reach out for any future transportation needs. Safe travels!

Noté 5 sur 5 étoiles

Reliable and communicative as we…

Reliable and communicative as we planned a school field trip. The driver was very friendly and flexible, which is something I really value for a student event.

13 avril 2025
Avis spontané
Logo de BusBank

Réponse de BusBank

Sarah, thank you for the kind words it means the world to us! We strive to provide this type of service for our clients. We hope to work with you again in the future. Safe travels

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