Great experience from start to finish. Easy ordering process, great communication with plenty of updates and very prompt dispatch time. The delivery window was just two hours rather than the usual 12... Voir plus

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Easy to order. Delivery free. Chap who delivered my gate very friendly and helpful. Managed to open old gate to put new one in! Good quality gate and at an excellent price. Good emails telling me when... Voir plus
Ordering was straightforward, and the delivery information was clear. The driver was friendly and helpful and placed the trellis where I suggested. I was pleased to be able to order just the one panel... Voir plus
The materials that I ordered were fantastic quality. The delivery was much quicker than anticipated. Only down part was I had to go out an buy postcrete as my foam wasn't in my delivery. ☺️ The only r... Voir plus
À propos de l'entreprise
À propos de Buyfencingdirect
Écrit par l'entreprise
Our extensive product range includes wooden fence panels, decorative fencing, contemporary slatted fencing, traditional overlap panels, featheredge fencing, picket fencing, trellis panels, garden gates and fence posts. We also offer a variety of landscaping and garden structures, including pergolas, arches, gazebos, planters and screening solutions designed to enhance gardens of all sizes.
Whether you're replacing damaged fencing, creating privacy in your garden, securing boundaries or undertaking a complete garden transformation, Buy Fencing Direct provides products to suit a wide range of styles, budgets and requirements. We work with trusted manufacturers and suppliers to offer quality garden products that are built to withstand the British weather.
Our website is designed to make shopping for fencing and garden products straightforward, with detailed product information, customer support and secure online ordering. Customers can browse, compare and purchase fencing, gates and garden structures from the comfort of their home.
Buy Fencing Direct is committed to providing excellent customer service, reliable delivery and a positive shopping experience from order through to installation.
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A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Good service although only one person…
Good service although only one person delivering I think he could have done with some help
Very poor quality panels
Very poor quality panels. Claim to be treated but not treated at all and have arrived with green growth on all the panels. Very flimsy and not worth the money at all.

Réponse de Buyfencingdirect
Good quality panels built to the…
Good quality panels built to the advertised size.
Delivery was done at the announced time and driver was super helpful.
I won't look anywhere else for fence panels in future. This company was A1.
Site was very helpful.
Great experience.
Easy to order and items were as advertised, delivery was spot on and bless the driver took him 3 hours to get to us.
Definitely use again and thank you.
Great quality fencing with quick…
Great quality fencing with quick delivery. Special shout out to delivery drivers who were so helpful.
Fence never arrived
I paid for a specific delivery slot (given I had workmen booked in to complete the work, and I obviously waited in on the delivery day for my order) but received no communication beyond a delivery note with photos of a random location just 15 minutes into my paid slot. The delivery note said ‘delivery not signed for, driver ran out of hours’. There was no initiative from the delivery partner or company. I had to call to enquire. When I called to rearrange, I was told there was no option but to go to the back of the queue. That meant waiting another week and a half with no guarantee. I was told there was no possibility for me to be put on the next delivery van, or even the ones after, I’d be at the back of the queue as if I’d just ordered there and then. This is totally frustrating and a kick in the teeth after already having missed the paid for delivery slot. Apparently even non-paid for slots can’t be nudged in delivery time, hence going to the back of the queue - a backwards system if you ask me. I asked for a refund instead, and ended up buying from another retailer who delivered exactly what I ordered, on time. Disappointed and frustrating. Would avoid.

Réponse de Buyfencingdirect
Excellent service delivered on time…
Excellent service delivered on time very pleasant delivery thank you Steve M very helpful and friendly
The guys who delivered the wood were…
The guys who delivered the wood were brilliant. The app to follow their route to me was good.
The one drawback was I ordered the wood for a specific day and paid £9.99 for the privilege. Unfortunately I was informed that day was no longer available and it would now be a week later. Fine…. But why was I still charged the £9.99 for a delivery at your convenience.
We made a slight error with our order…
We made a slight error with our order but it was soon rectified
I usually get this request after…
I usually get this request after delivery has taken place but as I am still waiting for my order to arrive I can only say how rubbish you are at completing orders, you should go and have a chat with Amazon they might be able to help you speed things up.
Best regards
Allan Holliday

Réponse de Buyfencingdirect
Great service and good products
Very helpful to deal with and everything that arrived was in good condition. Unfortunately we had ordered the wrong height panels. The teams on the phones/emails were lovely and sorted out a collection asap. The delivery company are also great communicators, ring before delivery with timings. We have now reordered. Very happy with the great service.
I went through alot of sites found this…
I went through alot of sites found this one very good
The order was made and the fencing was…
The order was made and the fencing was due for delivery on the 10th of Aug , but the delivery date was changed to the 11th, and then the 12th.
If I had known about the transport problems I would not have ordered from buy fencing.
As this has created problems delaying the next stsge of works.
No explanation was given to why the delivery has been rearranged twice

Réponse de Buyfencingdirect
Great experience.staff very helpful.
Great experience.staff very helpful.
Delivery driver helpful and was on time as per tracking system.
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