Caferouge Avis 

Worst meal we have ever had: carrots raw, not roasted: chicken tasteless. Supposed “sauce” was thin, tasteless liquid. Woman on the next table bitterly complaining re her frozen mussels! We visited Cafe Rouge in Stratford on Avon on Monday evening June 14th 2021

The worst breakfast we have had in many years (Brighton Marina). Considering we would go to CR regularly recently they have just lost their quality and service. Our Coffees were cold and returned and replacement not much better. Out Grande Breakfast and Rouge breakfast were all cold, they have changed their Sausage supplier and they taste of not much, bacon is now so thin that you’d probably get 3 from an old serving shrivelled up and just so unappetising. Their beans jug is the smallest I’ve seen I wish I had counted the number of beans on my plate probably 25 beans if I was lucky. The sourdough toast was so hard and cold the table next to us decided to make a brick wall out of them!!!! Service was absolutely awful the manager has to be accountable for this surely?
This is a cost cutting exercise at its worst my large plate had more gaps on it then food that’s how bad it was and they call it Grande breakfast? This makes Wetherspoon breakfast a 5 star where I’d normally give it a 2!!!
We will not be going back £63 (no tip obviously) for 5 is acceptable but not when you’re being swindled with inferior food and service.
To top it all my wife had an upset tummy 2 hours later although I can’t say it was from the breakfast or not... so I won’t mention that too loud.
Reevaluate your selves CR or you will lose all your loyal customers.

Brighton Marina - poor food, disappointing. Wild mushroom risotto was luke warm, watery and I'm pretty sure there was nothing wild about the barely cooked mushrooms.

Very disappointing Grand Breakfast at Cafe Rouge, Portsmouth (Gunwharf Quays) today. We go there regularly and I always have the same and I’m always happy. But there was no way on earth, that the sausages served up today were Cumberland sausages. At best they were petrol station Richmonds - mushy pork. And no apology, or discount or alternative. No mention on the menu that the breakfast would not be as advertised. Very poor, such a shame. Will now go elsewhere for brekkies.

Had a great meal here. Staff were super polite and the place has a nice ambience. Will return soon.

BRIGHTON branch.
I would like to shout out to Sarah and her team today for an excellent service and the kitchen for a very tasty meal!
Today was my sons 18th birthday and the team went above and beyond to help us celebrate within all covid restrictions.
Our table of 4 (hubby n teenagers)..
They helped with bringing his balloons out and then cake and we all sung happy birthday for the ultimate help in humiliation for him (sorry but as mum I still hold the right to do such things)
On a serious note,
The outside was fairly busy but the team was attentive.
Sarah checked to make sure we was all happy.
The food was well portioned and delicious - thank you cafe rouge for helping me rescue some of my sons birthday!

Good atmosphere, good food.

This is a regular haunt of my family. We do like their cakes and coffee when out and about in town. Staff are really friendly and we do like the layout inside. Really miss this place during lockdown.

RACHEL@CHESHIRE OAKS
Recently my friends and I dined at the Cheshire Oaks restaurant.
Our server was RACHEL.
Rachel was polite, friendly, helpful and professional and showed us excellent customer service.

Visited Cafe Rouge St.Albans today, Absolutely followed COVID guidelines Gill Delaney was our waitress, food excellent the whole experience was as pre COVID. Give it a try .

Went to Brighton Marina restaurant for breakfast today.
As we ordered they started building work! Constant hammering made conversation impossible and my head pound.
Breakfast took nearly half hour and was dry and overcooked

Booked a table for 10 and it was a disappointment. Before we sat down we were advised there were no steak or salmon dishes. As we started to order drinks we were advised the bottle of wine we wanted wasn’t available. Then the elderberry mocktail wasn’t available. This ruined our experience and I can’t understand how a restaurant can be so poorly stocked.

We popped into the Caferouge in Clarks Village this afternoon (Sunday 23rd August 2020) after shopping just for a quick drink before travelling home. Staff member Dan was very helpful, polite and an excellent ambassador for the Company. He clearly enjoyed his job and his enthusiasm for his work came through in buckets. Talking with him was very uplifting, it's a shame his enthusiasm could not be bottled, other stores could use a dose.
A real asset to you Company, thank you Dan.

We visited caferouge at the bullring Birmingham we had a delicious 3 course meal excellent food the most friendly staff and management,couldn't do enough for us highly recommend this restaurant.

Lovely food and staff. Highly recommend it.

This review isn't about a particular location of this restaurant or the staff. We have for many years gone to Cafe Rouge and visited several locations over the years and found the service good and the food fine so long as you have a special deal or vouchers to use. Otherwise it is constantly overpriced for what you get.
Now however they have totally lost their way.
In the past it has not been a problem to get a gluten free meal. Now however you have to download an App onto your phone screen and figure out from that what you can/cannot eat ..... and now the best answer I believe is to get up and go somewhere else! Why? ..... for pretty much everything they have managed to find a way to get gluten into it!!!
Our server was very sympathetic and helpful and eventually went to the kitchen to speak to the chef and look on packet ingredients and between them I got a meal. It was dry, very overcooked and poor quality but that's another problem altogether.
How on earth did they think this was a good idea! It has not been thought through at all. You are expected to be able to spend the first 20 mins of a dinner occasion trying to read unclear information on a tiny phone screen. It's not even well laid out - even our server found it difficult to match what was on the menu to what was on the phone screen.
The long and short of it is that Cafe Rouge have lost us as customers but they have now also lost all the people that we previously would have agreed to meet there to eat with plus my family, friends etc etc...
Big mistake, Big! Huge! (with apologies to Pretty Woman)

Caferouge is one my favourite places and i love their main courses, tried many London branches and all of them had something special for me

Homely food.

Eaten at Chelmsford and in the London branches. Great food served with a brilliant vibe.

Thank you 😎

very disappointing - four of us had lunch two courses, took a long time to come and arrived cold. both courses, we were going to a matinee .
at the time we told our waitress that the food was cold and she just said they had been busy did not make suggestions to resolve. we ate our food with fingers crossed that the mussels had been cooked properly. Two of our party had unset stomachs the next day. both the waitresses that served us were completely unconcerned that the food was cold or that the service was so poor. We complained to the manager and he took some money of the bill, but that is not what we wanted we just looked forward to having an enjoyable meal together. would not go there again

Cold food when it was supposed to be hot. Nice atmosphere. Friendly staff. Very limiting choice for Vegans.