Caferouge Avis 

Very disappointing in general. Fries cold and soggy, portions small, steak mediocre. Whole experience was a let down .
Up your game Cafe Rouge

Went for Mothers day afternoon tea, what a wonderful afternoon we had, the food was lovely, we were looked after by Sheldon who was fantastic, he was fun courteous and kept us all smiling throughout the afternoon, you were a star Sheldon. Would definitely go back.

We visited cafe rouge in lowry center salford at lunchtime sat 19.03.22 we ordered garlic and chilli prawns to start and sourdough garlic bread with cheese. First the prawns were completely tasteless and crunchy overcooked and unpleasant. The so called sour dough garlic bread was a very cheap tasting shop bought pizza base very hard and dry with a small amount of cheese and was inedible. For our main meal we had beef bourguignon the sauce was pleasant but was mainly fat and gristle for £16.95 way too overpriced for below parr food needless to say we will never return foor was quite frankly terrible.

We wanted to end our short break in Center Parcs, Longleat with a meal at Cafe Rouge.
We both chose the beef bourgignon as the main meal and although it had a nice flavour and the cheesy mash potato was nice there was so much fat on the beef we had to leave half of it and all for a cost of £16.99 each!
When the waiter came to collect our plates and asked if we had enjoyed the meal we showed him the fatty meat left on the plate where he just shrugged and asked if we would like the dessert menu!
We asked for the bill and left soon after somewhat disappointed heading for the ice cream parlour.

Pre covid, Cafe Rouge in Wellington Street, Covent Garden was our go to place to eat when we visited London. Could always rely on a lovely meal. What a disappointment todays meal was. Our first visit for a couple of years and we were really looking forward to our favourites - Poulet breton and beef bourgignon. the beef was full of grisel, no lardons or onions and the portion a lot smaller than before. the mash was good. Poulet breton very non descript. Chewy chicken and gritty leeks. What is the idea of cooked radishes?!?

Friends of 4. Ordered Chicken. All 4 of us got POISONED. (Different household) Seems to be a sauce that was used as it tasted funny. Not going back ever! Will not recommend it.

AVOID - is the best recommendation.

Will contact the chain head, to let them know HH kitchen is a mess.

This Cafe Rouge was a nice setting, had good seating area outside as well as inside. It’s one of the nicest I’ve been too. Breakfast was good, but we ordered a glass of champagne to go with breakfast, so your paying by the glass!!! It came half full!!! And that cafe rouge disappointed me !! Is that normal practice for cafe rouge ??? You advertisements don’t show half full glasses of champagne!!!!

Booked with a buyagift voucher+ 1 extra person at Cheshire Oaks. Friendly staff but very slow service.Starters good, main courses fine but pudding could have been warmer.Disappointment with the bill- very complex to assess but noted overcharged for drinks( corrected) and only covered for the lower priced items with the voucher even though these were for different members of our party.Overall an overpriced meal rather than a bargain.

AVOID AND RUN LIKE HELL ! Cheshire Oaks, Chester.

AWFUL !

Fish cakes Microwaved and sloppy !

WORST TO COME !

FILTHY and the toilets were DISCUSTING !! STENCH, DIRTY TISSUE ALL OVER THE VANITY UNITS....

Manageress VERY RUDE and untidy in her appearance !

Card machine broken

Good job I had cash on me but who even carries cash in this day age

Anyway ..... Just avoid it and thank me later lol ....tons of top eateries on Cheshire Oaks ♥️

Afternoon tea for 5 people, was asked to choose from cheese or ham for the rolls I thought we would get both, the sausage rolls had been discontinued was given extra quiche with no worning or choice, it was tasteless. The eclair was missing and a very sickly chocolate tart was the reply. Everything came out on 2 flare plates not nice afternoon tea stands and then we were charged for refills of drinks which were included in the package. No apologies for food was told to write to head office, refund was given for the overcharge. The whole experience took the edge off the birthday celebrations.

Cafe rouge 😢 you were absolutely one of my favourite restaurants.. I took a friend for dinner for her birthday tonight, the starter and the dessert were great but the main course.. I’ve always ordered the poulet Breton which is usually amazing, but it was delivered in a Wetherspoons bowl (do you not know your plates and bowls are the same they use in Wetherspoons?!?!) with non descript veggies.. the chicken 🐓 tasted like washing up liquid. My friend ordered the “minute steak” which the waitress seemed to not understand and reply “the fillet steak” and to which i corrected her twice, but still delivered and charged us for fillet. Come on cafe rouge!

Tried 3 different locations in London after 3.30 to get a table for 2 for coffee and cakes and was told by all 3 that unless we was eating lunch we could not go in even though all 3 places had spare tables.
They also turned away 5 other people in front of us and people moan that a business cannot make money !
Cannot give anything like food and drink a review as could not get past door

From start to finish an excellent experience. Used a voucher so menu was limited but well sufficent. Well cooked and well served. Greeted nicely at door and the rest of the experienced matched that. A little friendly chat before we left was just right. Made to feel as if a customer is appreciated and would want to come back.
If our experienced had been videod for training purposes I would be happy. My only complaint to them was their location was too far from my home to be regular. Rouge have closed too many but hopefully will build up again.
I have read the bad reviews and I hope the management take note and ensure our experience should be the standard.

My daughter and I arrived at Cafe Rouge at The mall Cribbs Causeway Yesterday 10th November, we were hungry and thought we would try Cafe Rouge as we had never eaten there be before, a young dark haired girl said to wait at the entrance and then showed the people in front of us to a table, we waited for about 15 minutes then an older lady possibly French eventually came towards us, she totally ignored us and beckoned the 4 women who were behind us to walk in front of us???? She showed them to a table, ok we thought, we’re hungry and thought she would then come back and show us to a smaller table but nope, she then walked up to another table and started casually chatting to them, I looked over and smiled, she looked over but didn’t even acknowledge us, just proceeded to ignore us and just left us standing there. What dreadful customer service. We then walked over to another eatery upstairs, what a difference, the gentleman was polite, greeted us straightaway, even though they were busy, he took our names and asked us if we would like to sit at the entrance and then he would call us to a table as soon as one was available. Cafe rouge needs to have a staff meeting on politeness training.

Always check your bill carefully, we used Tesco clubcard vouchers and paid the remainder by contactless, 10%"optional" service charge was added to the bill without giving us the option to do so!
Although the young girl who served us was polite and smiley the food was not great and with all the staff running around it wasn't a relaxing atmosphere.
We won't use use this restaurant chain again.

On my visit to Cafe Rogue on 29 October I was overcharged for the second time. On each visit I ordered the cheapest Merlot and was surreptitiously charged for a more expensive Merlot. As this apparent error happened twice it begs the question: what an amazing coincidence? Naturally I will not return

I took a friend for afternoon tea at Bluewater Cafe Rouge. I was given a voucher for a special occasion, we were so looking forward to it, but sadly very disappointed, no cream for the scones, one finger size roll each , no sausage rolls. We waited 20 minutes for it to come. So unhappy.

Long wait for terrible food, rude unapologetic staff for terrible food , UNDER NO Circumstances , book or walk into this establishment to eat , total crap , Terrible food .

Meal was as expected but very upset by short measure of red wine for both of us. then when we went to pay we were charged for a larger measure than ordered.
seems too much of a coincident for both of these to happen.
This was at Café Rouge on 23 July 2021
at Windsor Royal Station.