Canvasbeautybrand Avis 

Canvas works perfect for my natural hair texture!!!

Horrible customer service! They basically are robbing people. I placed an order around Black Friday. Received “shipping notice” on Dec 4th. Since then the only update the tracking reads is label created. I’ve reached out several times, email and social media...even a BBB complaint. No response so it’s apparent that they don’t care about customer needs. I’m gonna dispute with my bank because I didn’t know robbery was apart of my order.

I purchased $150 of this product and it’s trash , not only did the products damage my hair( burn my scalp) but also it took a long time to come I had to raise hell on Instagram to get my products. Her products also contain dmdm which is a horrible ingredient for your hair it causes damage. Beware do not purchase this products in bulk like me

Ordered on New Year's Eve, today is January 23rd. I haven't received a tracking number and when I email it says the email box is full. First and last time ordering from this company. I want a refund!

I absolutely LOVE this product not just for my hair, but for my daughters’ hair as well. Shipping sucks, but I understand, Covid. I will continue shopping!! Thanks!!!

Why does it take foreverrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr for your product to arrive??? It doesn't matter what I order, or what time of the year it is, Your mailing system is not picked with your customers in mind. And it's very frustrating. Can you please put your customers first and find a better carrier, or pay a little more to USPS so your customers can get their items in a timely manner? I should not have to wait almost 3 months for ANYTHING.

If I could give 0 stars I would ...ordered my products of $98 from December 23 2020 now its January 18 2021 no respond ...no tracking number. I email about 5 times no respond...its said I need my money back or my products this is crazy ...customer service is horrible ....I am never buying anything here again ...

I received my products very timely even during the pandemic. I was notified and knew when to expect my product

I am shock at these reviews. The Canvas Beauty Hair Growth Serum is AMAZING. It has changed my hair texture making it soft, and easy to manage. It has loosen my kinks and actually promotes HAIR GROWTH!!! You have to trust the process, give it time for adaptation & stimulation to kick in. Give it at least a month for hair growth to begin and once it’s starts it doesn’t stop. This serum is magical!!! I buy it by the bulk when it goes on sale which is quite often. They text and email promo codes all the time. I’ve paid as little as $20/bottle maybe less (orig price $35). And as far as shipping I’ve never experienced a problem. One time it took about a month to be delivered, but that was due to the Holidays & COVID. Shoot I ordered stuff from other companies during that time that never came in. So I’m thankful Canvas Beauty got my products shipped & delivered. I believe I emailed them during that delay and they responded promptly. Please do not go by these bad reviews, just try it out for yourself. What do you have to lose $35 bucks?!!!

Spent over 200 dollars of my hard earned money on these products and still haven't not even received a tracking number. I ordered them on December 28 2020 it is now Jan 17 2021. I sent emails to customer service no response, I commented on fb posts and no response. Blaming the covid pandemic is not an excuse to leave unsatisfied customer unsatisfied. Please send me my products or my money back thank you.

I ordered my products on 11/30/2020, today is 01/16/2021 and I still haven't received my order. They don't reply to emails either. I will Not order from them anymore.

I have not seen any new hair growth, and I have been using these products for about 3 1/2- 4 weeks. But, I don’t see any down side to giving it a little bit longer, so I’m not giving up. Maybe it will just take a longer time before I see results. I still have plenty of product left to test on my hair.

I love the hair blossom serum. My hair has grown several inches since I began using it in April. I am transitioning from permed hair to natural and just began using Edge Bae. This product smoothes my edges and works with the tight curls to make waves. Love it!

Order products mid November 2020 Got an email indicating that i would get shipping information within 7 business days. Never received anything dispute writing numerous emails which all I got back was a generic message almost gave up and got a message 1st week of January 2021 informing me I will be getting a refund no apology or explanation of why I did not receive the products I ordered

I would not recommend ordering from this company and I will NEVER order AGAIN !!!

Order products during the "VIP" sale on 12/31/20. Got an email indicating that i would get shipping information within 7 business days. Here it is 1/13/21 and nothing. I reached out to customer service and got a generic email response. I still haven't herd from "customer service" and no shipping information yet either.

Me and my sister placed our orders on the same day. In fact, she placed hers first. I’ve get confirmation that the order was fulfilled and shipped whereas she hasn’t. Make it make sense. This is an outrage.

I am reading these reviews and am surprised. I have been using this product for about 6 months now and have never had an issue with shipping or the product. I actually even use it on my 1 year old but began using it on her at around 8 months. I experience really bad hormonal shedding after giving birth and this was the only product that actually helped me. It is gentle and natural. It does contain cayenne pepper so you have to make sure your not allergic prior to using. Overall I recommend this product 100%. I even send them emails with updates on my babies hair growth and I receive replies in approximately 24 hours.

On December 18, I placed an order during the secret Santa special. I have not received my products. I am trying to support black-owned businesses, but they are not treating their customers very well. I am out of 34.00 dollars. I am really disappointed with the way I am being treated. I tried calling no answer.

I usually have no problems ordering from this. This last time!!! I ordered on November 30th. On December 4th I got notification that it shipped. Here it is, January 9th 2021 and still no package in sight. It says “USPS awaits item” why?! I’m so disappointed and won’t be supporting them anymore. Nobody answers your emails. Just unprofessional.

I had the same problem with the shipping time. I had my tracking number and saw that it was coming from Louisiana, but it back tracked to Alabama. It was stuck in Alabama for almost a month after being told it would be several days. I asked for a refund which after I didn’t receive it within the allotted time, but it was difficult to receive it. It was ordered on November 22, I finally got December 20 or around that time. Secondly, I’m a Diabetic and my hair is dry and brittle, and yes my hair is falling out due to age and medication. I applied a small amount to my skin as a test, nothing happened. I got happy because just maybe this going to work on my scalp, lord and behold it burned within I’ll say maybe about 20 minutes into the application. So I had to stop using it a couple of weeks. I believe it’s to strong for me. Pretty bottle though. I would understand if the product was coming from maybe China, it might take some time 🤔