Instructions via email and phone from the receiving organization spelled out exactly what to do. Coordinating the pickup was simple. The driver gave plenty of advance notice when he was on the way. T... Voir plus
L'entreprise a répondu
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Phone coordinator and tow truck driver were both very efficient and courteous. Tow truck driver called ahead of his arrival was on time, too. He also handled the title transfer very efficiently. A+... Voir plus
L'entreprise a répondu
The car was picked up in very easy & quick transaction once we finally had all the documents & could provide the necessary information. It was picked up about 2 days later. AND, the car sold for $46... Voir plus
Everyone with whom I interacted made the process so easy. The staff gave me detailed instructions. The person picking up the car also communicated clearly and timely with me. Everyone was pleasant a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Coordonnées de contact
1905 brentwood rd ne , 20018, Washington, Etats-Unis
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4,8
Excellent
793 avis
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Great experience
Process has been seamless from start to finish. Tow operator was on time, friendly and efficient. Thank you for making this donation experience a good one.
30 juillet 2026
Réponse de Capital Auto Auction
We're so pleased to hear that the process was seamless from start to finish! It's wonderful that our tow operator was on time, friendly, and efficient, making your donation experience a good one.
Réponse de Capital Auto Auction
We're delighted to hear that you experienced friendly and professional service, and that we met the promised timeframe. Your positive feedback is greatly appreciated!
Timely response to complete the pickup
Timely response to complete the pickup. Excellent communication by the individual that picked up the car.
30 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear that the pickup was completed in a timely manner and that you experienced excellent communication. We appreciate your positive feedback!
My experience was extremely pleasant…
My experience was extremely pleasant and they appreciated the donation with multiple thanks, even the driver was extremely nice!
30 juillet 2026
Réponse de Capital Auto Auction
We're so pleased to hear that your experience was pleasant and that you felt appreciated! It's wonderful to know that our driver was also very kind.
Straightforward and easy process from…
Straightforward and easy process from beginning to finish. Everyone I spoke with was helpful and knowledgeable. The tow truck was also very pleasant and professional. Thanks so much.
30 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear that you found our process straightforward and easy from start to finish. It's wonderful to know that our team members were helpful and knowledgeable, and that our tow truck driver was pleasant and professional. Thank you for your kind words!
The driver Jeffery was amazing
The driver Jeffery was amazing! Very professional and kind! This is our second donation to SPCA! Than You
23 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear about your positive experience with our driver and appreciate your continued support for the SPCA!
Professional...start to finish!
It was seamless...they called to say when they'd be here, Arrived on time and were most professional, courteous and efficient. What more could one ask for?
29 juillet 2026
Réponse de Capital Auto Auction
We're delighted to hear that your experience was seamless! It's wonderful to know that our team's punctuality, professionalism, courtesy, and efficiency met your expectations. Thank you for your kind words.
The driver was on time very quick…
The driver was on time very quick service the pickup was gone in a couple of mins. Thanks H. Allen Willingham
29 juillet 2026
Réponse de Capital Auto Auction
We're so happy to hear that our driver was on time and provided such quick service for your pickup! We appreciate your kind words.
Réponse de Capital Auto Auction
We're so happy to hear you had such a positive experience with our friendly driver and our easy online and phone services. We appreciate your kind words about our promptness!
The conversations with the office staff…
The conversations with the office staff was was pleasant yet thorough; the review process ensured that the information was correct. The emails were gentle reminders of the process and the status. The driver who retrieved the vehicles was very professional and efficient.
29 juillet 2026
Réponse de Capital Auto Auction
We're delighted to hear that our office staff provided a pleasant and thorough experience, and that our email reminders were helpful. It's wonderful to know that our driver was professional and efficient. Thank you for your kind words!
Dependable service, recommend
Driver was on time as scheduled, communicated arrivals very well, upon arrival was professional, courteous, and focused.
28 juillet 2026
Réponse de Capital Auto Auction
We're so pleased to hear that our driver was on time and communicated effectively! Thank you for highlighting their professionalism and courteous service.
Réponse de Capital Auto Auction
We appreciate you taking the time to share your positive experience. We are delighted to hear that arranging the vehicle pickup was easy and that our staff was helpful.
Eric was great
Eric was great. On time; efficient; pleasant; competent. Really could not ask for more.
28 juillet 2026
Réponse de Capital Auto Auction
We are so glad to hear that our team member was on time, efficient, pleasant, and competent. Thank you for your wonderful feedback.
Réponse de Capital Auto Auction
We are so glad to hear that you found our service to be on time, efficient, and pleasant. Your positive feedback is greatly appreciated.
The driver was on time
The driver was on time, friendly, explained the process and time efficient. It only took a few minutes to get the job done.
27 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear that our driver was on time and friendly! We appreciate you highlighting their efficiency and clear explanation of the process.
good communication
good communication. prompt. friendly and charming. efficient-took unattached bumper with car.
20 juillet 2026
Réponse de Capital Auto Auction
We are so pleased to hear that you experienced good communication and found our service prompt, friendly, and efficient. It's great to know we could assist with your unattached bumper.
Alert When Tow Truck Would Arrive NOT Received the Evening Before as Promised
My experience was good on the day of my donation but not before that day. When I had asked one of your representatives on the telephone when the tow truck would arrive on the day of my donation between 6:00 AM and 3:00 PM, I was told I would receive a telephone call the night before to let me know. Despite waiting for at least four hours that evening, I never received that telephone call.
27 juillet 2026
Réponse de Capital Auto Auction
We appreciate you sharing your experience. We are concerned to hear about the communication lapse regarding your tow truck notification. We understand how frustrating it must have been to wait for a call that never came. Thank you for the feedback
Réponse de Capital Auto Auction
We're so happy to hear that the process was quick and our driver was easy to work with. We appreciate your positive feedback!
Easy transfer experience
17 juillet 2026
Réponse de Capital Auto Auction
Thank you for your positive feedback
They responded the same day that I…
They responded the same day that I submitted my request. The pickup driver contacted me at the very beginning of the allotted timeframe and promptly picked up the vehicle. I received my confirmation letter within an hour after pickup.
27 juillet 2026
Réponse de Capital Auto Auction
We're delighted to hear that our team was so responsive and efficient, from your initial request to the prompt pickup and quick confirmation. Thank you for sharing your positive experience!
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