Instructions via email and phone from the receiving organization spelled out exactly what to do. Coordinating the pickup was simple. The driver gave plenty of advance notice when he was on the way. T... Voir plus
L'entreprise a répondu
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The car was picked up in very easy & quick transaction once we finally had all the documents & could provide the necessary information. It was picked up about 2 days later. AND, the car sold for $46... Voir plus
Phone coordinator and tow truck driver were both very efficient and courteous. Tow truck driver called ahead of his arrival was on time, too. He also handled the title transfer very efficiently. A+... Voir plus
L'entreprise a répondu
Everyone with whom I interacted made the process so easy. The staff gave me detailed instructions. The person picking up the car also communicated clearly and timely with me. Everyone was pleasant a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Coordonnées de contact
1905 brentwood rd ne , 20018, Washington, Etats-Unis
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4,8
Excellent
794 avis
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They responded the same day that I…
They responded the same day that I submitted my request. The pickup driver contacted me at the very beginning of the allotted timeframe and promptly picked up the vehicle. I received my confirmation letter within an hour after pickup.
27 juillet 2026
Réponse de Capital Auto Auction
We're delighted to hear that our team was so responsive and efficient, from your initial request to the prompt pickup and quick confirmation. Thank you for sharing your positive experience!
Thank you Capital Auto!!!
Capital Auto has been very thorough Mr communicative.
The donation car has not moved in 4 years but the gentleman from Capital Auto was able to get the car moving and onto the tow truck with out issues. Would recommend to anyone.
27 juillet 2026
Réponse de Capital Auto Auction
We are so glad to hear that our team was able to assist with your donation car, even after four years. We appreciate your kind words and recommendation!
Réponse de Capital Auto Auction
We're so glad to hear that our driver provided such a helpful, polite, and pleasant experience for you. We truly appreciate your kind words.
Mixed bag.
I loved the quick response. I did not enjoy scheduling the pickup. I was told I would receive a call from the towing company on the evening of July 23rd to schedule pickup on July 24th from 6-7 am. The call never came. When I called on July 24th, the customer representative hung up on me initially. The second customer representative was able to get the towing company to call and informed us of the pickup window.
24 juillet 2026
Réponse de Capital Auto Auction
We appreciate you sharing your experience with us. We are glad to hear about the quick response, but we are concerned about the difficulties you faced with scheduling the pickup and the initial customer service interaction. We are reviewing our procedures to ensure better coordination and communication with our towing partners and to improve our customer support.
Réponse de Capital Auto Auction
We truly appreciate your kind words. Thank you!
Réponse de Capital Auto Auction
We are so glad to hear that the donation process was easy for you. Thank you for your generous contribution!
Very Helpful
the tow trunk driver was very helpful and patient. Thank you for making this process easy and stress free
24 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear that our driver was helpful and patient. We appreciate your kind words and are happy we could make the process easy and stress-free for you.
Réponse de Capital Auto Auction
We appreciate your feedback and are glad to hear that, overall, your experience was very good.
Réponse de Capital Auto Auction
We're so happy to hear that our scheduling was fast and that we picked up your donation on time! Thank you for your kind words.
Easy Peasy
Easy Peasy
From booking to the actual pickup, customer service was terrific. Instructions were clear and the staff were delightful.
24 juillet 2026
Réponse de Capital Auto Auction
We're so pleased to hear that your experience, from booking to pickup, was so smooth and easy! It's wonderful to know our customer service and staff made such a positive impression.
Everything went very smoothly
Everything went very smoothly. It really did. From the time I picked up my phone to donate my car, to schedule a day, for having it towed.
23 juillet 2026
Réponse de Capital Auto Auction
We're so happy to hear that your car donation experience was smooth and seamless from start to finish. We truly appreciate your kind words!
The experience was great!
22 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear you had a great experience with us! We truly appreciate your wonderful feedback.
Timeless and promptness on picking up…
Timeless and promptness on picking up the car. Driver was very friendly.
22 juillet 2026
Réponse de Capital Auto Auction
We're so pleased to hear that your car pickup was timely and that our driver provided such friendly service. Thank you for your wonderful feedback!
The man who picked up our car was very…
The man who picked up our car was very respectful and on time. The whole process was very simple and efficient. I feel very happy about my donation.
22 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear that the car pickup was respectful and on time! It's wonderful that the entire process was simple and efficient, and that you feel happy about your donation.
Very easy, for a good cause
Very easy, respectful tow personnel, showed up on time and made the whole process accessible. Great and emails beforehand to ensure the paperwork was done correctly.
21 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear that the towing personnel were respectful and that the process was accessible for you. We appreciate you acknowledging our efforts to ensure correct paperwork beforehand.
I happy my NPR station is doing this
I happy my NPR station is doing this. Everyone I spoke to was thorough and professional. The truck came this morning and the operator was efficient and polite.
21 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear about your positive experience with our team and the efficient service you received. We appreciate you sharing your feedback!
Réponse de Capital Auto Auction
We are so pleased to hear that our communication was good and that your pick-up was easy and on time. Thank you for sharing your positive experience!
Jose made the experience better
Jose made the experience better. He was accommodating which permitted the towing of the car to be more efficient.
21 juillet 2026
Réponse de Capital Auto Auction
We're so glad to hear that our team member made your experience a positive one. It's wonderful to know that their accommodating nature helped make the car towing process more efficient for you.
Great job!
All were pleasant and pretty seamless processes and interactions - from scheduling the tow to working with the driver. No complaints! Thank you!
21 juillet 2026
Réponse de Capital Auto Auction
We're so happy to hear that our team provided such a pleasant and seamless experience, from scheduling to the tow itself. Thank you for your kind words!
Capital Auto Auction made the process…EASY
Capital Auto Auction made the process of donating a vehicle as simple and easy as possible. From the first phone call to the final pickup of the vehicle.
13 juillet 2026
Réponse de Capital Auto Auction
We're happy to hear that we made your vehicle donation process simple and easy from start to finish. We appreciate your kind words!
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