Very helpful and efficient customer support person - Asian accent / call started 16.05hrs 05/08/2026 He sorted an issue where my payment for renewing my bike policy was refused (due to a changed ban... Voir plus
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Akshay was very thorough, friendly, courteous and mannerly. His English was also very good and I particularly liked how he indulged me in personal conversation and banter. Thank you, Akshay for your t... Voir plus
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Wish I knew about CN before. Over the years, it's been a headache to find insurers that appreciate customers with a clean claims record. We always felt cheated that their risk assessment algorithms... Voir plus
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I was guided by informed staff who went through everything in detail. The scope of what is covered in my Policy gives me great peace of mind. I look forward to many years of Business with this Comp... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Carole Nash is known as the provider of motorcycle insurance across the UK and Ireland, with a dedicated Classic Cars division too, delivering specialist protection for classic and performance cars, as well as military vehicles. An award winning insurance broker, our team at Carole Nash are known for their expertise.
Coordonnées de contact
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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It's easy to deal with Carole Nash
It's easy to deal with Carole Nash, straight forward.
28 février 2026
Réponse de carolenash.ie
Thank you for your kind words! We're delighted to hear that you found us easy and straightforward to deal with. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Carole Nash Insurance
The company gives clear communication…
The company gives clear communication to it's customers and is very helpful if you have an accident.
5 mars 2026
Réponse de carolenash.ie
Thank you so much for your kind words and positive feedback.
We're delighted to hear that you find our communication clear and that our team has been helpful, especially during such challenging times like an accident. We strive to provide the best support to all our customers.
If you need any further assistance, please don't hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
The move to overseas call centre is not…
The move to overseas call centre is not a good idea
3 mars 2026
Réponse de carolenash.ie
Thank you for sharing your feedback regarding our additional staff members who are based overseas. We understand that changes like this can be concerning, however please be assured that our primary goal is to provide you with the best possible service. We continuously monitor and train our teams to ensure they meet the high standards you expect from Carole Nash.
Kind regards,
Michelle @ Carole Nash Insurance
Réponse de carolenash.ie
Thank you so much for your kind words and taking the time to provide a review. If you need anything else, don’t hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Always matches oDont Hesitate r do cheaper than other…
Always matches or do cheaper than other Quotes I receive
27 février 2026
Réponse de carolenash.ie
Thank you for your feedback. I'm glad to hear that our quotes consistently match or beat other offers you receive. At Carole Nash, we strive to provide the best value for our customers.
If you have any questions or need further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Réponse de carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you found our staff friendly and our prices the best on the Irish market. Your feedback means a lot to us.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
In All my years dealing with insurance.…
In All my years dealing with insurance companies it was the simplest transaction I've ever done 👍, a great company to deal with,
25 février 2026
Réponse de carolenash.ie
Thank you so much for your kind words! We're delighted to hear that your experience with Carole Nash was the simplest transaction you've ever had with an insurance company. Your satisfaction means a lot to us.
If you ever need any assistance in the future, please don't hesitate to reach out.
Kind regards,
Chris @ Carole Nash Insurance
Excellent service ....friendly…
Excellent service ....friendly representative who had plenty of time to help with all insurance matters
A very good experience
26 février 2026
Réponse de carolenash.ie
Thank you very much for your kind words and positive feedback. We're delighted to hear that you had an excellent experience with our friendly representative who took the time to assist you with all your insurance matters.
Your satisfaction is very important to us, and we appreciate you choosing Carole Nash. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Chris @ Carole Nash Insurance
Réponse de carolenash.ie
Thank you for your kind words!
We're delighted to hear that you found our price and product to be good and that the renewal process was easy for you.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
I could understand what was said
The rep dealing dealing with me was very calm and I understood what she said.
23 février 2026
Réponse de carolenash.ie
Thank you so much for your kind feedback! We're delighted to hear that the representative was calm and clear in their communication. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Carole Nash Insurance
It was a very easy process and I had no…
It was a very easy process and I had no problem understanding what she was saying
21 février 2026
Réponse de carolenash.ie
Thank you for your kind feedback. We're delighted to hear that the process was easy and that our representative communicated clearly. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Great service and price
20 février 2026
Réponse de carolenash.ie
Thank you so much for your kind words! We're delighted to hear you had a great experience with our service and pricing. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Great company to deal with
16 février 2026
Réponse de carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Carole Nash Insurance
Réponse de carolenash.ie
Thank you so much for your kind words! We're delighted to hear that you found the process easy and pleasant. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ Carole Nash Insurance
Réponse de carolenash.ie
Thank you for your feedback.
We're glad to hear you found the process easy to deal with. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
Réponse de carolenash.ie
Thank you so much for your kind feedback!
We're delighted to hear you had a good experience with us. If you need any further assistance, please don't hesitate to get in touch. Have a great day!
Kind regards
Chelsea @ Carole Nash Insurance
Réponse de carolenash.ie
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with us. Providing excellent customer service is our top priority, and your feedback means a lot to the entire team here at Carole Nash.
If you ever need any assistance in the future, please don’t hesitate to reach out.
Kind regards
Chelsea @ Carole Nash Insurance
Customer review
The transaction was simple and easy. It's great to be able to actually talk with a real person, and a person who knows what they are about.
Fantastic customer service.
2 février 2026
Réponse de carolenash.ie
Thank you so much for your kind words!
I'm delighted to hear that you found the transaction simple and appreciated speaking with a knowledgeable person. Providing fantastic customer service is very important to us, and your feedback means a lot.
If you need any assistance in the future, please don't hesitate to get in touch.
Kind regards
Chelsea @ Carole Nash Insurance
Customer service
9 février 2026
Réponse de carolenash.ie
Thank you for reaching out to us via Trustpilot and sharing your feedback. We sincerely appreciate you choosing Carole Nash for your insurance needs.
We are committed to providing excellent customer service and we are pleased to see we succeeded with yourself.
If you need anything in the future, please do not hesitate to contact us.
Kind regards,
Michelle @ Carole Nash Insurance
Easy to deal with
Easy to deal with, online reminders, personal interaction and not a chat bot.
Price is reasonable
Expertise in motorbike cover
6 février 2026
Réponse de carolenash.ie
Thank you very much for your kind feedback and for choosing Carole Nash. We're delighted to hear that you found the process easy to deal with, appreciated our online reminders, and valued the personal interaction over automated responses. We pride ourselves on providing expert motorbike cover at a reasonable price, and it's wonderful to know this was your experience.
If you have any further questions or need assistance in the future, please don't hesitate to get in touch.
Kind regards,
Chris @ Carole Nash Insurance
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