Carpet One Floor & Home Avis 

28
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Excellent costumer service! I needed to replace the carpet in a rental condo within two weeks during the holiday season. Crystal at Carpet One not only helped me meet my deadline, but worked with me... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Carpet One installed our first carpet this summer. The color just was not what we had expected on viewing the samples, way too much brown that showed more when entire floor was in. To make a lo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Was very pleased with the quality of the carpet and the service we got as well. The installers however wanted to do it the way they wanted it done not the way we wanted it done witch caused problems f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had vinyl plank flooring installed, replacing most all of the existing flooring in my home. From the moment I walked into the store until the last day of install, I received the best service. Crys... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,7

Excellent

TrustScore 4.5 sur 5

28 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(28)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent costumer service

Excellent costumer service! I needed to replace the carpet in a rental condo within two weeks during the holiday season. Crystal at Carpet One not only helped me meet my deadline, but worked with me remotely so that I did not have to make the hour long commute. I highly recommend Carpet One for anyone in need of flooring and will most definitely use them again. Thank you for all your help!

4 janvier 2018
Avis spontané
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Réponse de Carpet One Floor & Home

Thank you for the great review, Shannon! It was a pleasure working with you and we will pass along your kind words to Crystal. We look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Carpet One installed our first carpet …

Carpet One installed our first carpet this summer. The color just was not what we had expected on viewing the samples, way too much brown that showed more when entire floor was in.
To make a long story short, the store has a Beautiful Guarantee on a lot of their carpet. We picked out a new carpet, paid for the difference in price and $315 to move furniture. They replaced our carpet, did an awesome job, again, and we are totally satisfied with the new color.
Shonda, Beau, and the entire Carpet One team are outstanding! You will never go wrong in choosing this company for your flooring needs.

16 octobre 2017
Avis spontané
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Réponse de Carpet One Floor & Home

Thank you so much for taking the time to leave a great review, Debbie & Rich. We're always happy to go above and beyond for our customers so we're so glad you're pleased with your recent experience. Please don't hesitate to let us know if you need anything else!

Noté 5 sur 5 étoiles

Angela Jordan of L & M Carpet One went …

Angela Jordan of L & M Carpet One went out of her way to help me get the carpet and expedited service that you want from a service oriented company. The process from order to installation was great and the work
was great. I was very pleased with L & M, and as Arnold says, " I'll be back"
Thanks,
Richard Fredette

10 juin 2017
Avis spontané
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Réponse de Carpet One Floor & Home

Hi Richard! Thank you so much for the review and kind words. Though we are located in Florida and do not have an employee named Angela, we pride ourselves on providing the best customer service possible and are thrilled to see that other Carpet One locations are doing the same. Enjoy your new carpet!

Noté 5 sur 5 étoiles

Awesome Experience!

I had vinyl plank flooring installed, replacing most all of the existing flooring in my home. From the moment I walked into the store until the last day of install, I received the best service. Crystal Pitts was extremely helpful and knowledgeable. She outlined the entire process for me and fulfilled every expectation. I was extremely impressed with the timeliness of the entire process. I was also impressed with the installers knowledge and politeness. Everyone did what they said when they said. Highly recommended!

19 octobre 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Wow, Amy, this is incredible to know! I'm so glad you had a wonderful experience, and I thank you for your business!!

Noté 5 sur 5 étoiles

A+ Experience and Quality Work

We needed new carpet in our office and work and we called Carpet One to get a quote. They sent one of there sales consultants to us within a few hours and we had a quote in no time. They did our carpet over the weekend so it wouldn't interfere with our work hours and when we came in on Monday everything was put back in its proper place and the carpet looked amazing. We really appreciate the hard work and dedication of Carpet One and we love our new carpet!

17 octobre 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Hi Lauren, Always great to do business with great business like yourself!! We appreciate the business and are glad to have provided such great satisfaction!! Thanks again!! John

Noté 5 sur 5 étoiles

Excellent customer care, went over and beyond to get us the tile we needed quickly.

Every employee we dealt with was willing to assist us in making decisions and explaining products in a knowledgeable manner. I would highly recommend this store to anyone shopping for flooring products.

14 septembre 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Hi Jeff! We are always happy to go above and beyond so our customers have the best experience, and we are so happy to hear that you choose to work with us! We appreciate your business and look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Excellent Customer Service

John and his team went above and beyond to help me when I was searching for new flooring for my house. I had no idea what I was looking for and their expert knowledge was a huge help. I would recommend them to anyone and will use them again in the future!

13 septembre 2016
Avis spontané
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Réponse de Carpet One Floor & Home

I appreciate you coming to us, Jenn! Definitely look forward to serving you again in the future:)

Noté 5 sur 5 étoiles

Excellant Service - NO pressure

I love that John helped me find carpet that fit both my style and my budget and there was no pressure to buy. He sold me a great product at a reasonable price and installation was a seamless part of the process.

8 septembre 2016
Avis spontané
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Réponse de Carpet One Floor & Home

And I love that we were able to assist you in making your home more comfy and cozy:)! Thanks for the opportunity to be a part of your family!

Noté 5 sur 5 étoiles

Goes above and beyond.

They have done great work for our office here at Syfrett, Dykes & Furr. Installed stain resistant carpet & even picked up a bug that was in the bathroom for us ladies here in the office.

Also did work for an employee here in the office at their home. She was very pleased at how quick the quote was provided and also how prompt the work was started and completed (only one day!). The staff was also wonderful because they moved the home furniture back into the bedroom for her - which they did not have to do but it was very nice of them to go above and beyond!

7 septembre 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Holy moly, Summer! Thanks for that excellent feedback:)! I actually remember the bug, lol. They asked me if my installers would pick it up, so I went ahead and did it. Apparently, it had been there for at least a year because no one wanted to touch it, LOL!! Anyway, it was a pleasure to work with Syfrett, Dykes, and Furr, and I look forward to working with your company in the future:)!

Noté 5 sur 5 étoiles

Office Carpet Installation

This is the 3rd time I have used Carpet One in Panama City. They did such a good job in my home that I now used them to install carpet in my work environment. They are always professional, easy to work with, accommodating and price sensitive. The office carpet looks great and was installed beautifully. I am in the process of using them for another job.

29 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Hi Linda, I mean it when I say that it is a tremendous joy working with you, and I always look forward to speaking with you. Every job is a unique opportunity, and I certainly appreciate you allowing us to be your provider:)!!

Noté 5 sur 5 étoiles

Easy to work with

Nice people. Showed up on time and cleaned up prior to leaving.

28 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Hey Stephanie, I have to say that yours is one of the coolest jobs we've done! I love that pattern carpet on stairs! And finally, I hope your dog has an easier time traversing up and down:)....

Noté 5 sur 5 étoiles

Carpet One has great customer service !

Carpet One went over and above to help us with our carpets. This company definatly puts the customer first!

25 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Hi Teresa, It's very kind of you to say such things! I appreciated getting to know you and helping you come to a better decision about the rugs. I look forward to serving you again in the future:)

Noté 5 sur 5 étoiles

The customer service is excellent.

the staff is very knowledgeable, they show you every option from the lowest price to the high end never making you feel like you have to buy what you don't want, there is no pressure making it a pleasure to shop. I tell every one I know about my shopping experience so that they will go there also.

25 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Thank you so much, Carol! I truly enjoyed getting to know you and Marty and look forward to serving you again someday:)!

Noté 4 sur 5 étoiles

Installers

Was very pleased with the quality of the carpet and the service we got as well. The installers however wanted to do it the way they wanted it done not the way we wanted it done witch caused problems for us, basically telling us try it this way and if you don't like it ill come back and do it the way you want it done. Well guess who's coming back?

22 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Hey John,
Thanks for that feedback! I appreciate you letting me know. Was this for the first purchase that we already fixed or did we have an issue with the second remnant we installed this past week? Please let me know so I can ensure it's addressed. Thanks again! John

Noté 5 sur 5 étoiles

Carpet instalation

The installers were very great in doing their job and did a very wonderful installation and our carpet looked great when they were done. Will use Carpet One again and this is our second time in using them.
Great Job
Thanks

21 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Thanks for the great feedback, James & Hazel! We appreciate your return business! John

Noté 5 sur 5 étoiles

Quality products and service

They have provided all of our flooring needs over the years and we will continue to use their services in the future.

6 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Wow, Art & Jackie, thx for the vote of confidence! Always a pleasure to work with you both!

Noté 5 sur 5 étoiles

Top Knotch!!

The team at Carpet One is fantastic!!
We've worked with them on several projects and they have been great!!!

3 août 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Thanks so much for the kind words, Nathan! Working with you and Molly is always a great joy. Looking forward to the next one!

Noté 5 sur 5 étoiles

Great customer service

Friendly and reliable

28 juillet 2016
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Réponse de Carpet One Floor & Home

Thank you very much for that! I hope your wood floor is performing nicely:)!

Noté 5 sur 5 étoiles

Carpet One...Bravo!

Not since my wedding have I had a more pleasurable experience. I was immediately drawn in to the knowledge and politeness of the staff. I knew right away this was not going to be a carpet purchase, this was going to be an experience. This flooring and this time was meant to be. I was taught as if I was sitting back in my classes at Duke University, who knew there was so much information about floors? Carpet One knew, that's who! I will proudly give their names to all of my family, friends and colleagues. Thank you Carpet One, Bravo!

27 juillet 2016
Avis spontané
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Réponse de Carpet One Floor & Home

Wow, Bubba, I remember your purchase like it was yesterday too. Truly enjoyed getting to know you and Mary. You'll have to send us photos of the new baby's room once finished!

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