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Lisez les avis des autres

Noté 1 sur 5 étoiles

The 1st Avenue dealership would not return my calls nor respond to my e-mails regarding a vehicle I was greatly interested in. CarSoup.com did an excellent job on their part. I have recommended the si... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Never again, horrible experience I am not a dealer but I am selling a lot of cars and carsoup.com became a horrible website. Every time when I post my car for sale it's never posted right away I have... Voir plus

Noté 5 sur 5 étoiles

This website gave us many options and locations within our zip code. Loved the information in each car provided. Helped us look for awhile and compare prices. I especially appreciate the days the car... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Dealer never responded to info request. You would think that Car Soup would vett their dealers better. If you say you will pass my interest in a car to a dealer, perhaps you should make sure dealers w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires automobiles
  2. aussi dans
  3. Concessionnaire automobile

Informations provenant de diverses sources externes

Serving over 1 million car shoppers a month! CarSoup.com is an efficient way of finding your next vehicle – cars, trucks, vans, motorcycles, RVs, ATVs, snowmobiles, PWCs, and more. With more local vehicles from both dealers and private sellers, consumers can find their next vehicle quickly and buy with confidence.


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

308 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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2,0

Tous les avis

(308)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I DO NOT WANT YOUR EMAILS NOR DID I ASK FOR THEM>

JUST A way to send you more and more junk email. i HAVE BLACK LISTED YOUR SITE.

18 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for letting us know about your experience using CarSoup.com. We apologize that you received emails you did not ask for from CarSoup.com, but we want to assure you that your email will be added to our Opt-Out list. This means you should no longer receive marketing messages from us in the future. If you submit your email on a form on our site, there are some automated "transaction" type emails that may have been sent to you. By "transaction" emails, I mean you could have received a confirmation email that your message was submitted or that you signed up for something, or you could have received the automated invitation email to review us on Trustpilot. However, now that we know you do not wish to receive marketing emails, you are being added to the Opt-Out list.

Noté 5 sur 5 étoiles

User-friendly, informative

Easiest car purchase ever - and I'm old. We got all the information we needed, could comparison-shop, learn about features, and felt secure in the purchase of the first car we looked at in person. Thanks!

17 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com! We are glad that you found our site to be user friendly and informative, and we are glad we were able to assist you in purchasing your next vehicle. Congrats on your find!

Noté 5 sur 5 étoiles

Great Search Tool

Straightforward. Easy to use. I love that they automatically create a profile for you so that it's easy to track what cars you have looked at or asked for information about. Made the car search way easier to organize.

14 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad that the Garage profile feature helped you keep track and organize your options while car shopping. Thank you for sharing about your experience using CarSoup.com!

Noté 5 sur 5 étoiles

The car for us

We filled in the information for the car that we were interested in and they sent the information to the dealer and when we called they had the info, so we could make plans to look at the car the next day. I do have one suggestion that you remind people to have their information with them that they need to get a loan.

12 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad that you found success using CarSoup.com to find your next vehicle. Thank you for the review! We also appreciate your feedback related to a reminder to bring information necessary to get a loan to the dealership when you are ready to purchase - we are always looking for ways to improve the car shopping experience.

Noté 5 sur 5 étoiles

Recent Vehicle Purchase

Just used CarSoup to find a vehicle. I was interested in one I saw on their website and immediately emailed and responses from both CarSoup and the dealer were almost instantaneous. I had never heard of CarSoup before and was doing a general google of trucks for sale under a specific price point and CarSoup came up as a option. I am so glad I clicked on it. I thought Autotrader was the main vehicle finder but now I will also definitely use and recommend CarSoup.

11 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com! We are glad that you found what you were looking for using our site, and we are glad you received great customer service.

Noté 5 sur 5 étoiles

EASY TO USE

HAVE VERY LITTLE TROUBLE INSERTING THE INFORMATION NEEDED TO LOCATE THE VEHICLE I WANT.

7 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad to hear that you found CarSoup.com easy to use. Thank you for sharing about your car shopping experience!

Noté 4 sur 5 étoiles

Found a new Cruz!

This website was really helpful. I was looking for Chevy Cruzs only with a sunroof. There were very few in my price range but I ended up finding one within 90 miles of me for a great price! Would highly recommend Car Soup :)

6 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com. We are glad the site was able to assist you in finding a Chevy Cruz with a sunroof!

Noté 3 sur 5 étoiles

Beware

I would pay to use carsoup.com if they included the Carfax reports. Beware of private sellers who say crap like "don't waste my time". Found a great looking deal on a used CRV - paid $70 to get 5 CarFax reports, and found that this one was a rebuilt car from a total loss - turned out to be way overpriced.

6 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for your feedback related to your experience using CarSoup.com. In case you did not realize we wanted to let you know that CarSoup.com does give sellers the option to list a CarFax history report, and many vehicles on our site do have that piece of information listed. However, since is it up to the seller to provide the content and manage their vehicle listing, we do not control whether or not they list the CarFax report. We apologize for any inconvenience this has caused you, and we apologize that you ran into an issue with a private seller. If you remember the vehicle listing that you ran into issues with and are willing to share a link with marketing@carsoup.com, we can reach out to the seller to look more into the situation. If there is anything else we can do to improve your experience, don't hesitate to reach out. We hope you consider trying us out again in the future for your next car shopping experience.

Noté 5 sur 5 étoiles

Find a specific car by using CarSoup

EAsy to use, lots of dealerships, with cars we then made a more detailed ask about to the dealer. Would us this again and recommend it to anyone who is looking for a car!

4 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad to hear that you had success using CarSoup.com for car shopping, and we are happy to hear that you would recommend us to other car shoppers. Thank you for sharing about your experience!

Noté 5 sur 5 étoiles

Easy and Simple

Fast, efficient and thorough! Good variety to view and professional follow up. Thank you for the service.

3 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are happy to hear that you found the site easy and simple to use for your car shopping needs. We appreciate the feedback and we are glad you enjoyed using CarSoup.com!

Noté 5 sur 5 étoiles

Best way to find your next car

Easy to use. Gives me a list of the inventory available.

1 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Glad to hear that the site was easy to use and that you find it to be the best way to find a car. Thank you for the feedback!

Noté 5 sur 5 étoiles

A must have when looking at or research on any vehicle

I was able to look at several vehicles from the comfort of my livingroom recliner (laptop computer), print off a few reference copies of a couple of trucks and also send them to my cellphone for looking at the pictures again in color if needed...THANKS :-)

1 décembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

You are welcome! We are glad that you were able to conduct your vehicle research from the comfort of your living room. Thank you for your feedback, and good luck with the rest of your research!

Noté 3 sur 5 étoiles

Average

Needed a vehicle, found a vehicle

30 novembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com! We are glad that the site was able to help you find a vehicle.

Noté 4 sur 5 étoiles

Was helpful

It was easy to maneuver the site. Finding used cars in my area is a huge hassle for me. They are spread to far our from each other. It can be overwhelming and time consuming. A friend mentioned Carsoup.com. I figured it would be just another site. It was easy to find the type of car I was searching for, see their inventory. This site saved me a lot of extra time calling around and extra gas driving around.
I would recommend Carsoup.com to people in my situation.

27 novembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad that CarSoup.com helped save you time and money in your vehicle search! Thank you for sharing about your experience using CarSoup.com.

Noté 5 sur 5 étoiles

Excellent response from ad

Experience was very satisfactory. I had to ask for CS to make one correction in the ad in an area that was not accessible to me. Correction was made within 24 hours with an e-mail response to confirm that it was done correctly. I only have good things to say about Car Soup.

26 novembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com! We are glad that you had a satisfactory experience and that our customer service team was able to help you.

Noté 5 sur 5 étoiles

Very good

It's a helpful and resourceful place to go to if you have a question

18 novembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CaSoup.com! We are glad that you found our site to be resourceful.

Noté 2 sur 5 étoiles

A facade of integration

Terrible luck actually getting a dealer to respond. Seems like Carsoup's bots just tell you the seller will be in touch and nothing further happens.

17 novembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience. We have reached out to the seller to let them know that you are interested in the vehicle for sale. Although CarSoup.com does not manage the listings or responses to inquires of vehicles for sale on our site, we do appreciate knowing about experiences between users of our site, which includes car shoppers and car sellers. If there is anything else we can do to help resolve this situation please let us know. Good luck with the rest of your search for your next vehicle!

Noté 4 sur 5 étoiles

Rating CarSoup

Your website is helpful, but having a menu to enter that for which I am looking, would be helpful, I could not find one.

17 novembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

Thank you for sharing about your experience using CarSoup.com! We are glad you found the website helpful. We would like to learn more about your suggestion for improvement. When you say you would like a menu to enter what you are looking for, what is it that you are searching for that you could not find? You can add search filters as you go or you can use our advanced search feature to narrow the search results. You can also sign up for a "My Garage" and save vehicles that you are interested in so you can quickly find them later and compare your favorites. Do any of those features help with the issues you were experiencing, or is there still other functionality that you feel is missing?

Noté 5 sur 5 étoiles

CarSoup found my car!

The vehicle that I found on Carsoup is exactly what I was looking for. Easy & Accurate!

16 novembre 2016
Avis spontané
Logo de CarSoup.com

Réponse de CarSoup.com

We are glad that CarSoup.com helped you find the vehicle you were looking for, and we are glad that you found the site easy to use and accurate. Thank you for the feedback!

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