Great Products, our pergola arrived significantly quicker than we anticipated. Delivery staff, who had driven a long way, were sooo lovely. We needed some help with the installation, reached out to cu... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It's been 4 months since I purchased a 3x4 pergola, lean-to, full 4m glass sliding doors, and 1 solid aluminium side. It was a bit of a sceptical purchase since you can't actually see the product, but... Voir plus
We received our delivery on Wednesday the 30th of September,and at the moment still in the boxes. We will be in touch when it has been its been installed. Have given 4stars as communication could h... Voir plus
Very happy with our pergola from Casa Maria. Great quality product and the delivery and installation team were quick, professional and left everything clean and tidy. Communication confirming the inst... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
CASA MARIA is a UK-based home and outdoor living brand specialising in premium furniture, luxury aluminium pergolas and stylish living spaces designed to transform the way people enjoy their homes. Founded as a family-run business, our goal has always been simple: to offer beautifully designed products that combine style, comfort, quality and honest value. We believe creating a beautiful home should feel aspirational, but still achievable. That is why we work hard to offer premium-looking indoor and outdoor furniture at fair, accessible prices, without unnecessary luxury-brand mark-ups. Over the years, CASA MARIA has grown from a small online furniture retailer into one of the UK’s fast-growing home and outdoor living brands, helping thousands of customers create elegant spaces to relax, dine and entertain with family and friends. Today, our carefully curated collections include aluminium pergolas, garden furniture, dining tables, bedroom furniture, sofas and outdoor accessories. Our pergola ranges have become especially popular across the UK thanks to their modern architectural designs, integrated features and strong build quality. Every collection is selected with a focus on contemporary design, practicality, durability and value for money. Whether customers are upgrading a garden, creating an outdoor entertaining space or refreshing their home, our aim is to make stylish living more accessible. As we continue to grow, we remain committed to the personal service and customer-first approach that helped build the company from the beginning. From pre-sales advice through to delivery and aftercare, our team works hard to provide a smooth and supportive customer experience. Our brand direction, “Your Home, Redefined.”, reflects our vision for the future — helping customers transform everyday spaces into beautiful places to live, relax and entertain. Thank you for supporting CASA MARIA.
Coordonnées de contact
Royaume-Uni
- info@casamaria.co.uk
- www.casamaria.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
From the time we placed our order of a…
From the time we placed our order of a 4x4metre pergola things went very smoothly the sales time were good at explaining things and we received the delivery on time.
The installers that came to put the pergola up were just brilliant Neil was so polite and friendly and everything went to plan. Even though they could not take the packing away the left it neat and tidy for us to easy remove. The Pergola looks amazing.
The only fault was the patio heater brackets do not seam to be correct as they don't line up with the pole. I am hoping that customer services can sort this out quickly for us before the cold nights arrive.
The quality of the product and the…
The quality of the product and the installation person Neil
Neil was exceptional in going the extra mile to complete the installation of my Pergola despite one side of the Pergola arriving later in the day.
Would highly recommend Neil top man.
Excellent Experience
Excellent Experience
Absolutely fantastic experience with Casa Maria. Mark was incredibly helpful and went above and beyond to make sure my furniture arrived in time for an event. The communication was excellent from start to finish.
The furniture itself is beautiful and excellent quality. I am really pleased with it. Also easy to assemble.
A big thank you to Mark for the outstanding customer service. You are my hero! I would highly recommend Casa Maria to anyone looking for quality garden furniture and a brilliant customer experience!
Absolutely appalling service from start…
Absolutely appalling service from start to finish. Ordered a dining table which we were provided with tracking information for. The table never turned up with no explanation provided, despite us having to take a day off work for the delivery. When repeatedly sending emails asking for clarification, we were ignored for days before being told the delivery had been rearranged for a few days later. On the day of the new delivery, it was suddenly cancelled again with no explanation. I have since been told by Mia at customer service that the table was never in stock! Incredibly bad customer service and experience, would avoid ever ordering from here at all costs.

Réponse de Casa Maria
Terrific service
The garden heater hadn't been delivered but the team at Casa Maria were on it. When it was delivered they refitted a blind for me and realigned a pillar which was really kind.
Excellent job. Thanks Casa Maria
Delivered on time, good quality product
Delivered on time. We paid for the assembly which I am very glad we did. The guys carried out the service with no issues and were very polite and helpful.
As for the product, really happy with the quality, time will tell if the cover is up to the battering it will take in the winter.
Pergola arrived on time
Pergola arrived on time. We paid to have it erected which was carried out with expert care. We are very happy with the quality and feel that it’s good value for money.
I’m really pleased with my Casa Maria…
I’m really pleased with my Casa Maria outdoor furniture. The set looks fantastic in the garden and has completely transformed the space into a comfortable and inviting area for relaxing and entertaining.
The furniture feels sturdy and well made, while the cushions are comfortable and the modern design looks great against the patio and greenery. It’s both practical and stylish, and I’ve already had lots of compliments from family and friends. The delivery was great too
Great table & easy to assemble
Great table, excellent quality and my husband says it was easy to assemble!
Pergola looks good but installation an issue.
Product seems strong and looks good. Very long delay in delivery. Construction was difficult as labourer was not present. So my son, my wife and me had to help for the whole day. Otherwise the installation would be completed over 2 weeks!
Kyle and Paul fitted our pergola today
Kyle and Paul fitted our pergola today. They arrived on time, were polite, clean and tidy. We were impressed with how effortlessly the structure was erected with perfect synchronicity between the pair of them. They answered our questions concisely and knowledgably. Unbeknown to us our patio wasn’t completely level, but they overcame the issue and we are so happy with the outcome. Thank you
Although it took time to assemble
Although it took time to assemble, the finished items are well made and very comfortable. I would definitely recommend Casa Maria
Really happy with my purchase
Really happy with my purchase, The furniture set is high quality & super easy to build, I had to wait a while for it to get delivered which was annoying but well worth the wait.
The pergola arrived a couple of weeks…
The pergola arrived a couple of weeks late than expected. However, all was well once it was erected and functional. Really good product at decent price. easy to assemble and looks beautiful with motorised roof and LED lights. Well happy!
We discuss Maria pergola send a virtual message and the…
We did send a virtual message and the company did respond within 24 hrs . The service was great and order process easy online . Delivery & installation was within 10 days . The team were friendly, and the fitter was excellent and extremely experienced . The product is really good quality and already improved our outside space and impressed the neighbours !
It is great to sit out in with blinds down , lights and free patio heater on and roof closed and not get wet !
Best decision ever.…
I had my Casa Maria pergola installed yesterday by Ethan & Kacper. Amazing job, they took care of everything. Unloading, unpacking, installation, checking and clear up. Easiest job ever, for me!!!
The pergola looks wonderful. Really sturdy and great quality. The whole process has been a joy. Looking forward to using it now, whatever the weather!!
Top notch product from a great trusted company
From ordering to delivery was 7 days, amazing service. Our set arrived perfectly packaged delivered by Steve who was a great guy and helped me to get the huge boxes to a safe spot on the driveway. The furniture itself is absolutely top notch, it all went together with ease. All the holes lined up, no missing screw's etc and is rock solid.
I would definitely recommend Casa Maria to anyone...... Brilliant, thank you!!
Overall great customer service and a…
Overall great customer service and a great product which we love. Would highly recommend using Casa Maria and investing in one of their Pergolas! Will be using them again......................
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.