Shaun turnbull who was my trainer was fantastic, I feel like i leaned alot from him these last few days and im hopeful that i will get a job soon thanks to Shaun
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These people dangle fictional jobs in front of your face to get you on courses. The level of dishonesty is remarkable. They get paid per person on the courses and will tell you anything to get you... Voir plus
L'entreprise a répondu
Excellent and enjoyable course The course was easy to understand and very informative. Shaun turnbull explained all areas and made the learning amusing and easy to get into.
L'entreprise a répondu
my tutor Shaun turbull was very good help me a lot of different ways I feel I've learned a lot from this experience
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
The North Easts fastest growing combined training and recruitment provider.
Coordonnées de contact
DH3 2QG, Birtley, Royaume-Uni
- www.castleviewgroup.co.uk
3,5
Moyen
109 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Shaun turnbull who was our trainer was…
Shaun turnbull who was my trainer was fantastic, I feel like i leaned alot from him these last few days and im hopeful that i will get a job soon thanks to Shaun
24 avril 2026
Avis spontané
Réponse : CastleView Group
Thank you for your lovely review. It’s great to hear how much you gained from the training and that Shaun made a positive impact. We wish you every success in securing your next role.
Very good course really enjoyed and…
Very good course really enjoyed and felt I learnt alot, the tutor Shaun Turnbull was fantastic really friendly an fun
24 avril 2026
Avis spontané
Réponse : CastleView Group
Thank you for your feedback! We’re really pleased you had an enjoyable experience and gained valuable knowledge. It’s great to hear Shaun made such a positive impact — we’ll be sure to share your comments.
my tutor Shaun turbull was very good…
my tutor Shaun turbull was very good help me a lot of different ways I feel I've learned a lot from this experience
24 avril 2026
Avis spontané
Réponse : CastleView Group
Thank you for your feedback! We’re really pleased you found the course supportive and valuable, and that you gained new skills and knowledge. We’ll be sure to share your comments with Shaun.
Shaun Turnbull was a great Tutor!
Shaun Turnbull was a great Tutor!, Made everyone feel valued!
24 avril 2026
Avis spontané
Réponse : CastleView Group
Thank you for your feedback! Creating a supportive and inclusive environment is really important to us, so it’s great to hear you felt valued. We’ll be sure to share your comments with Shaun.
Excellent and enjoyable course
Excellent and enjoyable course
The course was easy to understand and very informative. Shaun turnbull explained all areas and made the learning amusing and easy to get into.
24 avril 2026
Avis spontané
Réponse : CastleView Group
Thank you for your feedback! We’re really pleased to hear you found the course informative and easy to understand. It’s great to know Shaun made the sessions engaging and enjoyable — we’ll be sure to pass your kind comments on.
Shaun turnbull was a great fun tutor…
Shaun turnbull was a great fun tutor recommended highly
24 avril 2026
Avis spontané
Réponse : CastleView Group
Thank you for your feedback! We’re really pleased to hear you had such a positive and enjoyable experience. We’ll be sure to pass your kind comments on to Shaun.
I attended a training course with shaun…
I attended a training course with shaun turnbull it was fun and enjoyable course. Learnt a lot learnt new skills.
24 avril 2026
Avis spontané
Réponse : CastleView Group
Thank you for your feedback! We’re really pleased to hear you had a fun and enjoyable experience and gained new skills from the course. We’ll be sure to pass your kind comments on to Shaun.
Unreliable
Was pulled into doing a 45 hour course on hospitality and cleaning for a "guaranteed job" which was not offered. Also did not receive the certification for the hospitality GCSE due to a "cyber incident".
18 octobre 2025
Avis spontané
Réponse : CastleView Group
Thank you for your feedback. We’re sorry to hear you feel this way. We’d like to clarify that our courses are designed to support individuals with skills, knowledge, and access to opportunities, but we do not guarantee employment.
In relation to certification, these are issued by the awarding body and can take 6+ weeks to be received by our office before being distributed.
Please contact applications@castleviewgroup.co.uk
so we can look into this for you.
I wound recommend.
The whole experience was amazing with wonderful tutors ready to answer all your questions.
I would definitely recommend 👌🏾
13 février 2026
Avis spontané
Réponse : CastleView Group
Thank you for your kind words. It’s great to hear our trainers made a positive impact — we’ll be sure to share this with them.
It's a scam.....
These people dangle fictional jobs in front of your face to get you on courses. The level of dishonesty is remarkable. They get paid per person on the courses and will tell you anything to get you to agree which are usually along the lines of guaranteed job or guaranteed interview. Neither of these things are factual.
Response to your reply: You claim transparency yet you tried to have this review taken down. Screams volumes......
Second Response: Yes, you tried to take my review down. You reported it as "Defamatory" and an investigation was done by Trustpilot, it was deemed non defamatory and was re-instated. Dishonesty coming in waves just confirms my initial complaint ironically.
26 mars 2026
Avis spontané
Réponse : CastleView Group
Thank you for your response.
We’d like to clarify that we did not attempt to have your review removed. Our request was simply for further information so we could identify you on our systems and respond accurately to your experience. Without this, we’re unable to fully investigate or address your concerns.
We take transparency very seriously. Our courses are designed to support individuals in gaining skills, confidence, and employer connections to improve their chances of securing work. While we work closely with recruitment partners and employers, we do not guarantee jobs, and this is communicated throughout the enrolment process.
We’re sorry that your experience has led you to feel this way, and we would genuinely welcome the opportunity to look into this further. Please contact us directly at applications@castleviewgroup.co.uk
with your full name and course details so we can investigate and support you appropriately.
Other reviews are accurate
Other reviews are accurate. The course is a waste of time. There is no job at the end. They still send me unprofessionally written emails from time to time asking if I'm employed.
Scam.
30 novembre 2025
Avis spontané
Réponse : CastleView Group
Thank you for your feedback. We’re sorry to hear that you feel this way about your experience.
Our courses are designed to support individuals in developing skills and preparing for employment opportunities, however we do not guarantee job placements as vacancies are managed directly by employer partners.
The application link for the Amazon role was shared, however these opportunities are often time-sensitive and applications need to be completed within the employer’s deadline.
If you would like support with current opportunities, please contact us directly at Applications@castleviewgroup.co.uk and we’ll be happy to help.
I am writing to raise a serious concern…
I am writing to raise a serious concern about CastleView’s recruitment process and the so-called “course” required before employment.
I recently went through this process and found it to be a complete waste of time. Despite the promises made, neither I nor anyone else I stayed in contact with through the course were ever offered genuine job opportunities as a result of it. It appears to be misleading and exploitative, taking advantage of people who are actively seeking work.
I am now employed elsewhere — but not thanks to CastleView. In my honest opinion, the entire setup seems to operate more like a scam than a legitimate employment pathway. I strongly believe this matter should be investigated, and if possible, I would like to report this to someone higher or the appropriate regulatory authority.
Please advise on how I can formally escalate this issue or submit a report regarding CastleView’s conduct.
Thank you for your time and attention to this matter.
25 juin 2025
Avis spontané
Réponse : CastleView Group
Thank you for your feedback. We’re sorry to hear that you feel this way about your experience.
Our training programmes are designed to support individuals in developing skills and preparing for employment opportunities. While we work closely with employer partners, job outcomes are subject to employer processes and availability and are not guaranteed.
We can confirm that you were contacted following the course and were provided with vacancies in your area, along with an offer of further support if required.
We take concerns of this nature seriously and would welcome the opportunity to review your experience in more detail. Please contact us directly at Applications@castleviewgroup.co.uk so we can look into this further.
S c a M ALERT!
Avoid this company at all costs. They wasted a huge amount of my time. They called me with what sounded like a genuine job offer close to where I live. After confirming all the details, they told me I needed to attend a five-day course — in my case, it was supposedly for Amazon.
At the end of that training, they sent me an email with a link to apply through Amazon. The whole application process felt misleading, disorganized, and unprofessional. I was asked to refresh the page for hours, but the link never actually worked. It ended up being a pointless thing.
There is no option as well to contact them.
In my opinion, this company does not operate in a trustworthy way and I would strongly warn others to stay away.
5 septembre 2025
Avis spontané
Réponse : CastleView Group
Thank you for your feedback. We’re sorry to hear that you felt frustrated by your experience.
Our training courses are designed to support individuals in preparing for employment opportunities with partner employers such as Amazon. While we aim to provide access to these opportunities, applications are managed directly by the employer and must be completed within specific timeframes once they go live.
We can confirm that application links are provided; however, these roles are often in high demand and may close once capacity is reached.
We’re also sorry to hear that you felt unable to contact us. Our contact details are available on our website, and our team can be reached via Applications@castleviewgroup.co.uk
for support.
Maybe a government funded course!
Pre-qualifying english and maths tests should be elsewhere to build up numbers to fill the room for maximum profit from the government pot. Not run to any sort of timetable, feedback only happens on last day (should be a unit per day with feedback via notes each day, catch-up and tidy up on last day). Course was Team Leading main content been 3 units of Power Point, Unit 1= 21 pages (ERRORS P4, Feeback, P12 Clashed>Clashes, favouritism>Favouritism), Unit 2= 47 pages (ERRORS P17 Timeframes> Time frames, P15 Aswell>As well) and Unit 3= 49 pages (ERROR P39 make>Make), it lasted 5 days but you sign for 7 days times 7.5 hours.
This review is not fake, but can only be seen by me unless maybe I edit it every so often. No feedback if you have passed or not. No certificate for ages
1 août 2025
Avis spontané
Réponse : CastleView Group
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.
We take all feedback seriously, particularly regarding course delivery, materials, and communication. Your comments will be reviewed with our training team to ensure standards are maintained.
We’re also sorry to hear that you have not received confirmation of your outcome or certificate. Please contact us at Applications@castleviewgroup.co.uk
so we can investigate this as a priority.
I will happily say Castleview helped me
I will happily say Castleview helped me massively and I am grateful I now how a full time role. I found the wrap-around support to be helpful when attending the interview process; the support with preparation and techniques was invaluable and gave me great confidence.
7 juillet 2025
Avis spontané
Réponse : CastleView Group
Thank you so much for your kind words and positive feedback! We’re thrilled to hear you had a great experience with Castleview Group. Supporting people on their career journey is what we’re passionate about, and it’s always rewarding to know we’ve made a positive impact.
Wishing you all the best in your future, and thank you again for choosing Castleview!
– The Castleview Group Team
Securing employment through Castleview
Securing employment through Castleview has completely transformed my life in ways I never imagined! Being able to support my family fills me with immense pride and purpose. I now wake up feeling empowered and motivated, knowing that my dedication is making a real difference in my loved ones' lives. The sense of achievement and independence that comes with having a steady job has boosted my confidence tremendously. It's amazing how much my life has changed – from being able to provide for my family's needs to feeling like I'm setting a positive example through my work ethic. This journey hasn't just been about earning an income; it's been about discovering my own strength and potential. I'm truly grateful for this opportunity that has allowed me to build a better future for myself and my family. The feeling of accomplishment and self-reliance has given me a whole new outlook on life!
4 juillet 2025
Avis spontané
Réponse : CastleView Group
Thank you so much for your kind words and positive feedback! We’re thrilled to hear you had a great experience with Castleview Group. Supporting people on their career journey is what we’re passionate about, and it’s always rewarding to know we’ve made a positive impact.
Wishing you all the best in your future, and thank you again for choosing Castleview!
– The Castleview Group Team
Insightful training
I recently completed the training program with Castleview Group, and I couldn't be more impressed with the experience. From start to finish, the training was structured, engaging, and incredibly supportive. The trainers were knowledgeable, approachable, and genuinely invested in our success — they took the time to explain everything clearly and made sure no one was left behind.
What really stood out to me was how practical and job-focused the training was. It gave me a clear understanding of what to expect in the workplace, built my confidence, and prepared me thoroughly for the role. The team fostered a positive learning environment, making the sessions not only informative but also enjoyable
Thanks to their structured course i was offered a job positon and i can only say that this is a good step forward
Thank you CastleView
Also Thank you Colin, You was amazing <3
19 mai 2025
Avis spontané
Réponse : CastleView Group
Thank you so much for your kind words and positive feedback! We’re thrilled to hear you had a great experience with Castleview Group. Supporting people on their career journey is what we’re passionate about, and it’s always rewarding to know we’ve made a positive impact.
Wishing you all the best in your future, and thank you again for choosing Castleview!
– The Castleview Group Team
I am due to start my new job next week…
I am due to start my new job next week thanks to Castleview; after a long period of struggling to find a job and couldn’t be more grateful. A special thanks to Sarah Gibson; always on hand for any help whilst doing this course, assistance with what to expect during the interview assessment and support whilst sorting the employment process, and Wayne Beadle; a brilliant tutor for the Customer Service, Lean management course. When I was first introduced to the process of Castleview, I read the online reviews and was disheartened by what I read but my experience was extremely positive. After struggling for over a year finding a job, I can’t thank Castleview enough :-)
3 juillet 2025
Avis spontané
Réponse : CastleView Group
Thank you so much for your kind words and positive feedback! We’re thrilled to hear you had a great experience with Castleview Group. Supporting people on their career journey is what we’re passionate about, and it’s always rewarding to know we’ve made a positive impact.
Wishing you all the best in your future, and thank you again for choosing Castleview!
– The Castleview Group Team
Please trust other people reviews
Please trust other people reviews, sadly this agency is a high class scam
26 juin 2025
Avis spontané
Réponse : CastleView Group
Thank you for your feedback. We’re sorry to hear that you feel this way.
We can see from our records that you did not complete our training programme. Our courses are intended to support individuals into employment through skills development and access to opportunities.
If you would like to discuss this further or receive additional support, please contact us at Applications@castleviewgroup.co.uk
DO NOT TRUST THIS PLACE
They advertise jobs on c.v library when you apply for them they say you have to do a week long cause before you can apply and after that they will send you a link out for the jobs with a guarantee of an interview the only problem is this
the links don't work and there is no job and this was only to work as a picker for Amazon
9 juin 2025
Avis spontané
Réponse : CastleView Group
Thank you for your feedback. We’re sorry to hear about your experience.
Application links for roles such as Amazon are provided; however, these are time-sensitive and go live at specific times set by the employer. Once capacity is reached, links may no longer be accessible.
Please contact us at Applications@castleviewgroup.co.uk
if you would like further support.
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