Charles Clinkard Avis 

Easy ordering and super quick delivery

Arrived in excellent time. Lovely ankle boots. Very comfy. Beautifully wrapped for transportation.

I bought these boots in black having owned a similar pair in brown since last Christmas. The price was reasonable and they were dispatched promptly by Royal Mail and they arrived within a few days.

Bargain in the sale of my favourite shoe brand Reiker.
Easy to order and collect from the shop perfect fit.

Great boots, fantastic sale price. Excellent company, communication and fast delivery. I will certainly be buying from Charles Clinkard again and will recommend them to friends and family. Thank -you

I have taken too long to post about our excellent experience here although we have recommended many times since our visit to the Coppergate, York store.
Besides the wide selection and the quality of the footwear this is the only place where my spouse has found shoes that she liked, wanted and fit her perfectly. This was very largely down to a lovely lady called Christina who was so helpful, personable and professional. She spent all the time needed to advise and help. Thank you so much.

I've purchased from Charles Clinkard/Gabor several times over past year and always had an excellent experience. I wish all on-line retailers were as reliable and efficient. Shoes arrive within 2 to 4 days, returns really easy and refunds made promptly. I also love Gabor wide-fit shoes which are an excellent fit for my feet.

I online ordered a pair of boots that were unavailable in my local branch. The reason I sourced them online was that I could return them to my local store if they did not fit

Easy to order, quick delivery. Great boots at an excellent price in the sale.

Odd sizes. Sized down as advised and still too big. Measured their 5.5 against a size 6 and the smaller size 5.5’s were bigger. Customer service very unhelpful and refused to refund postage return despite their sizing being shocking and all off. The sizing issue is bad enough but the v v poor Customer service would make sure I’d never order from this retailer again. Score reflects poor sizing and awful customer service

Ordered on 6th February- had an email to say been dispatched but no email to say ready to collect from store!Staff not very helpful in store.

Ordered Panama jack boots on line as they are a replacement for the same boots I bought from Charles Clinkard, about 9yrs ago, which I literally have worn out (soles). I was able to order same size and colour. Kept informed and arrived on time and they are just perfect. Great quality boots too

Lovely lady working in the shop in Buckingham - I didn’t catch her name but her daughter was a teacher. She was friendly and helpful, offering me opinions and ordered my size (from the sale) to be delivered free of charge to my home.

The whole process was easy and very responsive. The item I wanted was a quick click away. Setting up payment details and payment process was simple.
Emails to confirm order and delivery details were swift and helpful.

Fabulous boots, prompt delivery and a great price.

I love the range at Charles Clinkard. Being tall (5'11") it's hard to find footwear to fit my slightly bigger than UK size 8s (EU size 41) - which is the largest size a lot of shops will stock. Brands stocked by Charles Clinkard such as Rieker, Gabor, Joseph Seibel have shoes at EU 42 upwards, so here I find lots very stylish options in my size. Also excellent and speedy service.

My order arrived quickly and the boots are really good quality, stylish and comfy. I'm a size 6 and they fit perfectly. An added bonus, I got them on the sale - delighted with my purchase and will definitely order again.

I absolutely love these shoes. They are really supportive as I am 5 foot 11 and can’t wear skinny heels and they are super comfy and look great

Lovely shoes, just what I was looking for but the left shoe feels tighter than the right one. I have kept them (because I like them) hoping that the left one will feel better with wear but not sure the quality /fit is as good as I expected.

The more time goes on, the more I appreciate the 'old' shops and services that still do things in the old way: good customer care, helpful, clear communications, nice in store staff, easy returns and refunds. Charles Clinkard is genuinely one of those - along with M & S and John Lewis (though JL have now outsourced their customer care to South Africa which was not a good move). And oh yes, I bought some great boots, good discount, great help fitting them in my Bristol shop. Very pleased