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Lisez les avis des autres

Noté 5 sur 5 étoiles

WE used The Stove shop in Tavistock as our supplier and fitter. A really good pre- sales survey, followed by a great fitting team. we had our chimney lined as well as having an Island stove fitted.... Voir plus

Noté 5 sur 5 étoiles

Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwoo... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great fire .Lots of compliments in the looks department.Gives off extremely good heat and cottage never been so warm and cosy. Looks stylish and classy.Classic but contemporary.... Extremely easy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

March/April 2026 Bath Installation was professional and efficient. The team arrived on time, protected the furniture, did some serious drilling which resembled dust central! but after the installat... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

British manufacturers of clean burn wood stoves and fireside accessories. Family owned business. Made on the Isle of Wight since 1972.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

453 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Charnwood stove number three.

This is the third Charnwood stove that we have bought in recent years. Two for this house and one for our last. As our previous chimney sweep described them as the "Rolls Royce" of stoves. We completely agree.

13 mai 2026
Noté 5 sur 5 étoiles

Charnwood Aire 3 on store.Stylish quality.

Charnwood Aire 3 log store
Wanted a smallish homegrown stove for a smaller room.At 3.6kw this fit the bill nicely.
Solid in build and stylish looking .
Nice air control and benefits from an ash pan which helps when emptying.
Overall a great solid stove
Move upto the Aire 5 or 7 for bigger rooms.

3 mai 2026
Noté 5 sur 5 étoiles

A great product

WE used The Stove shop in Tavistock as our supplier and fitter. A really good pre- sales survey, followed by a great fitting team. we had our chimney lined as well as having an Island stove fitted.
The team gave us a full demonstration of firing up the new stove and really checked all moving parts.
A new CO detection meter was also fitted.

23 avril 2026
Noté 5 sur 5 étoiles

New C4 blu stove

The stove we purchased is made in the UK out of good quality materials and burns beautifully. A worthy replacement for our previous Charnwood stove that we had for over 15 years. I used to work for one of their dealers so I know the products are 1st class.

30 avril 2026
Noté 5 sur 5 étoiles

Brilliant purchase decision!

Purchased through local supplier and fitted by local qualified installer. What a brilliant stove. Turned a large unused conservatory into a garden room by fitting a solid insulated roof and a Charnwood Aire 5 stove on stand. Turned into one of the most used rooms in the house with the lit stove as centre piece. Very pleased with our purchase.

26 mars 2026
Logo de Charnwood

Réponse de Charnwood

Dear Andy

Thank you for such a fantastic review - we’re delighted to hear how pleased you are with your Aire 5 stove.

It’s wonderful to know that the stove has become a real centrepiece of the garden.

We really appreciate you choosing Charnwood and taking the time to share your experience. Enjoy many years of warmth and comfort from your Charnwood Aire 5.

Warm regards

Charnwood

Noté 2 sur 5 étoiles

Charnwood Aire 5 intelligent stove…

Purchased a Aire 5 intelligent stove from Shire stoves. This was an extra display model never been used. Came delivered with missing power cable but they did send it out. We brought the stove to replace the sky 5 BIG Mistake!! This stove is very expensive, since the day the stove was installed it never worked properly. We contacted the supplier they were not very helpful they told us to contact Charnwood. We contacted them they came out to look at the stove and said the issue was the motherboard a valve wasn’t working correctly. They changed the motherboard and this seemed to work. After a while it started to play up again our wood is dry and tested for moisture before burning. The app for the phone never works I can’t even get on it at all now no matter how many times I try to reinstall it. I have contacted Charnwood and told them that we are not happy with the stove and asked if we could return it. They said it’s not there problem contact the supplier where we purchased it from. The stove is just a crap expensive metal box and will be taken out at the end of winter. The sky 5 will be reinstalled.

14 avril 2026
Avis spontané
Logo de Charnwood

Réponse de Charnwood

Dear Mr Hancock

Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you’ve experienced and understand that you’re feeling disappointed.

We have been in contact with Shire Stoves regarding your case, and they have confirmed that they will be contacting you directly to work towards a resolution to the issues you have experienced. Our aim is to get the stove working as expected, and we sincerely hope that, once resolved, you will be delighted with the performance of the Aire 500.

We appreciate you raising these concerns and hope that Shire’s follow‑up will help bring this matter to a satisfactory conclusion.

Kind regards

Charnwood

Noté 5 sur 5 étoiles

March/April 2026 Bath. Installation of Charnwood log burner.

March/April 2026 Bath
Installation was professional and efficient. The team arrived on time, protected the furniture, did some serious drilling which resembled dust central! but after the installation did a fantastic job of clearing up!
The log burner fits perfectly, looks great and burns well.
I am more than delighted with the product and the service. Job done!!!

25 mars 2026

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