Christian Book Distributors Avis 

134
•
TrustScore 1.5 sur 5

1,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This was once a reputable company. However, my wife ordered a number of books from them months ago and we keep getting notices of it being on backorder. Finally, on September 11th we were informed tha... Voir plus

Noté 1 sur 5 étoiles

I'm experiencing the same delay of 3 months with no resolution. Luckily I didn't waste much money - don't know if I'll ever see the refund.

Noté 1 sur 5 étoiles

Book is backordered for months. They don't reply to emails. When you call it's a 30 minute (or more wait). The AI assistant can't cancel orders. Overall EXTREMELY poor experience. I suggest finding a... Voir plus

Noté 1 sur 5 étoiles

First off I tried to verify where the merchandise was coming from didn't want overseas because of the very reason of my complaint. Back log. Then there's no way to cancel the order. The site says C... Voir plus

À propos de l'entreprise

  1. Librairie
  2. aussi dans
  3. Magasin d'articles de loisirs

Informations provenant de diverses sources externes

Christianbook.com is the online home of Christian Book Distributors (CBD), the world's largest distributor of Christian resources. For over 25 years we've offered Christian books, music, Bibles, videos, software, gifts and more at the lowest prices and with unbeatable service.


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1,5

Mauvais

TrustScore 1.5 sur 5

134 avis

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1,5

Tous les avis

(134)

49 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Falsifying promo coupons

Unfortunately this company will advertise promo codes but they won’t work. I emailed the company and they were not willing to fix it to give me the credit. They are falsely advertising savings. I would recommend the Abeka website as they are much more trustworthy when purchasing products.

1 octobre 2024
Avis spontané
Noté 2 sur 5 étoiles

I signed up for the rewards program

I signed up for the rewards program. After I took the trouble to submit claims for rewards, a bunch were declined. I had to call customer service, and the representative transferred me to a trucking company?!

I called back and was told that I could only submit one receipt per day from a merchant. If I placed two orders from Amazon on the same day, I would only receive rewards for one? Total scam!

I canceled on the spot. I have been a customer of Christian Book Distributors for decades. I am very disappointed.

19 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Christianbook.com are deceptive crooks

Christianbook.com are deceptive crooks! I would never order anything from this company again! They automatically enroll you in a rewards program for 16.95 a month and begin billing your credit card. Luckily for me my card blocked the transaction because so many people have this problem with Christianbook.com. However they continue to try to bill my card even after several emails to them stating that I never intended on joining any rewards program and I want the billing stopped. I went to the BBB to lodge a complaint and they have page after page of people lodging the same complaint against them. Not very Christian of them to be deceptively charging people for an unwanted expensive rewards program!

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I had a normal online shopping…

I had a normal online shopping experience with them. I placed my order, used the free shipping code that was available. My order arrived in a week. I wasn't automatically signed up for membership like other reviewers have stated. I did see the option to, it was a pop up with an immediate $10 off of my current order and automatic sign up. Maybe the people who were signed up didn't read the entire offer. I'll be shopping with them again.

5 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Scam - Reward Program I did not sign up for

I bought Feasting on the Word Commentary for the Year B which is quite expensive and we have bought oftentimes books from Christianbook before as a church. With the last buy I was somehow signed up for a rewards program that charged the church Credit Card $16.95 a month. I first didn't notice that, but my local bank did! and thought it was suspicious and blocked the card. When I called them, the costumer service was not in a good mood, they told me they can't send me anything that proves that I signed up, but they can cancel it. I insisted on a refund and they agreed. That was the last time we ordered through them. I mean what does this reward program even do?!

31 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

The cost is to much and the shipping…

The cost is to much and the shipping and handling is way to much. Another problem I have is they sell and promote false teachers Bill Johnson, steven furtick, Joyce Meyer, T.D. Jake's ect. I would give it no stars if I could. I would never recommend it and unless they stop selling these and others I will speak out against them.

20 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Misleading…

I bought an ebook that was advertised as an ePub, assuming I could read it on my Kindle or a reader of my choice.
It turns out that you don't own the book and can only read it on their chosen platforms, despite paying the price of an actual book.

23 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Deceptive rewards program

I bought two bibles for my boys. I was somehow signed up for a rewards program that charged my credit card $16.95 a month for six straight months. I had to call in to cancel the rewards program. No offer of a refund. The bibles cost $49.00. It looks like I donated over $100.00 to Christian Book. Very deceptive practice. I won't buy anything from them again.

3 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

16.95 MONTHLY SCAM CHARGE

I bought a Bible and then discovered they automatically sign you up for a monthly 16.95 membership. There was NO sign up by me! When you visit the site there is NO cancel membership option. When you talk to them they act like its your fault but when you visit BBB and review sites this SCAM is hitting everyone.

28 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

I placed one order from Christianbooks…

I placed one order from Christianbooks and paid for it through PayPal. I never signed up for their $16.95 a month rewards program, but when I filed a claim with PayPal, Christianbooks stated I had, and was charged $16.95 a month. They are refusing to refund my money. The order I placed was a one time order only, so there would be no reason for me to pay them $16.95 every month for their "rewards" program. If this is how they make money, someone needs to look into their practices. Not a very Christian company to take money that doesn't belong to them.
UPDATE: I was able to speak with someone and told him I had not signed up for the $16.95 rewards program. He did refund my money.

23 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Misleading rewards sign up

You would think after enough negative reviews like this, they would change their system. Enrolled in $16.95/month membership that I didn’t know was happening. I just wanted to order one thing. Called to cancel and said they couldn’t see me in the system yet. Hoping I will be able to cancel before getting charged for something I didn’t want.

24 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

auto enrolled into a rewards program I never signed up for

like others have said, they enrolled me in their rewards program and proceeded to bill me for eight months although I only bought a single Bible from their site. Customer service was nice enough. They said they canceled. We will see. I am actually contacting my bank to dispute the charges, since they have such a poor history of this type of behavior

20 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

great customer service, not great rewards service

Overall great customer service after my bad experience with their rewards program. I was very upset to be auto-enrolled in the rewards program in April 2024 without realizing I would be billed for this service. They did refund me and apologize about the confusion when I reached out. I am pleased to say the company reached out to me today, they were apologetic and they are making things right. VERY happy with their customer service and it sounds like they are working with the company they do rewards with to make things better. I would do business with them again because they have good customer service and care about their customers!! Very understanding.

14 juin 2024
Avis spontané
Noté 2 sur 5 étoiles

Watch out for recurring charges!

I purchased a Bible and Strong's from Christianbook.com in November for my Wife at Christmas for around $120.00. I just noticed that I have been getting a recurring charge of almost $17.00 every month for 4 months since then and when I called and inquired, they said I checked a box so I would not have to pay for shipping on future orders and would be eligible for a 5% discount at any of their stores. Now, I have paid for that Bible and book almost half again and I live out in the country in a small town in central Texas, nowhere near anywhere I could use their discount.
It is partly my fault as I am a low sight person and I should have spent much more time in reviewing their small print but it would seem foolish for anyone to agree to pay for a discount on FUTURE SHIPPING and a 5% DISCOUNT from stores no where near you. BEWARE.

16 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Christianbook.com is my go-to for studies and reading materials!

When I start looking for a Bible study for my women’s group, I bounce back and forth between Lifeway and christianbook.com. But, I have noticed that christianbook.com usually has the studies that I am looking for, whereas Lifeway does not. So, christianbook is more reliable, especially if you need help with ideas on a particular study that you may be looking for. I would highly recommend christianbook.com as your go-to for all your Christian studies and reading materials!

8 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

I got enrolled in a rewards service I…

I got enrolled in a rewards service I did NOT authorize and was charged $15/mo for several months before I noticed. Called to cancel and for a “Christian” company the customer service rep was not very kind at all! Will NEVER by from them again!

6 mars 2024
Avis spontané

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