Christian Book Distributors Avis 

I somehow got enrolled in their $15/mo membership program. They claimed I knowingly signed up but I do NOT enroll for programs, so it was so super fine print. Do NOT accept a rebate, membership, or rewards program!!! They only refunded part of the charges, basically what I would be able to contest with my payment method. I am so disappointed in this “Christian” company. Guess I’m going back to Amazon and Barnes and Nobel.

Straight to the point. This is my first order and last from this business. They charged the amount, and later I received an email saying that my product was on hold until I called them back to verify the billing address. So after they charged to my bank account? Umm, It's crazy. At the end of the day, I requested a cancellation order because I don't have time to be calling for something already processed but on hold. At the moment waiting for the bank returned the pending amount of $13.80
Conclusion: Go to another place to buy to save time.

Thanks

I have been ordering from christianbook.com for over 15 years. I have ordered homeschool materials, Bibles with personalized engraving, fun kid stuff and more! I have found they have great selection and fast shipping. Thank you Christianbook! 👏🏻👏🏻👏🏻

Beware when purchasing from this company. They will automatically enroll you in a $15/mo membership program without your knowledge.
I ordered an ACT prep for my son back and June for my son and didn't notice the charge until today. They're customer service representative was not sympathetic at all and very matter of fact. They basically stole nearly $100 from me. Not very "Christian".

Without me being aware I was charged $16.95 for 2 months for nothing! I called and was told I had checked a box during an order. For what I never understood. I will NEVER order another item from them.

We ordered a school curriculum and we received the wrong book. They apologized and resent the order and then resent the same wrong book again. Now we are two weeks late on the curriculum we need. They said they would send the order with two day shipping and now we get an email that they had their inventory wrong and they cannot fill the order at this time. We called to complain and their was no effort to correct the problem. They simply did not care and when we explained what happened and said we were going to leave a negative review they simply said "ok" with no apology or effort to rectify the problem. Very poor customer service. Very disorganized. This is the second time we've had problems with them listing inventory they don't actually have. We will not support this business again. They have lost us as a customer!

I just found out that this company is supporting transgender’s which goes against the Bible. Just like homosexuality goes against the Bible, so I highly recommend that you stay away from it because transgender’s are not Christians this company on cares about money not about customers.

I ordered a Vines Expository Bible and received a empty package. I had a very hard time to contact a representative regarding this matter (without giving my credit card info). The 1-800-247-4784 is to a company that sells medical devices. I WANT MY MONEY BACK! Please stand behind the name CHRISTIANbook.com. I paid through Pay Pal.

I placed an online order for communion cups on February 1, 2023. The confirmation email said the "item is in stock and ships within 24-48 hours". Today, February 13, I called to check the status of my order and was told my order was cancelled because the product is not available. They said I can order different communion cups instead. I asked for some samples to see if they would work, Allison said they are not allowed to send samples.
It took almost two weeks to find out my order was cancelled when it should have shipped within two days.
I DO NOT recommend this company.

Complete scam artist. They didn’t do the edits as we asked, they took our money and didn’t refund anything-even though they didn’t provide the services requested. There editors changed our own edits. Who does that? When an author writes a book in first person, it’s different than writing a story. These people could not grasp that concept.
I would put your money elsewhere.
Nothing Christian about this company!

Great prices super customer service.
What more can I say?

I placed orders many time with Christianbook.com and have never had a problem. I get my shipments in Canada and it very quick. Their prices are hard to beat and the service is great.

Christian Books.com has completely unethical customer service. People who pick up the phone have no respect for customers and are extremely rude. I placed 50 copies of training materials on early Monday and paid extra for two days' shipment (Order # 126451835). After the order was set, I called to confirm everything was correct, and the guaranteed shipment after two days would be Wednesday. After two days, I received an email stating that 30 copies of my order had partially shipped and the rest 20 copies will be delivered on July 4 (i.e., after three weeks.). I called and spoke to a person named Chris, a person of extreme disregard for customer service. Chris declined to return the extra payment I have made for the expedited shipment. He said the two-day expedite shipment starts when the order has shipped, NOT the date the order has been placed. I had never heard of such expedited delivery before. My order was for Sunday School teachers' training over the weekend. Chris said you could cancel the order and go elsewhere if you want. I had never had such disrespectful customer service, which was very disappointing.

I ordered a custom print Bible and they kept changing the date it was to be available. the only good thing I can say is that I was able to cancel the order. now I just need to remove myself from their email list.

Ordered a Bible six days ago and it still has not shipped. Contacted CBD to request cancellation of order because I found I can get the same Bible through Amazon and have it here within two days--with free shipping no less.
Cancellation requested but no response confirming cancellation has been received--just notice that it MAY ship within next two days.
This company has the absolute worst shipping practices of any online retailer I've ever dealt with.

Spammers. Not sure how this company got my email, but it certainly was not honestly.

If i had zero stars i would give them. Brett in Customer service is horrible and told me I dont need the extra memberships. I was long time customer but no more. The manager stuck up for him of course. This is suppose to be A Christian place but not the people working there .

I have been a long time overseas customer of CBD. And there is no good way of saying this, their customer service is terrible. my last order was 3 books from them it took ages for them to set out. When they were sent out the overseas company that they used dumped the package with the wrong company. My local post women knocked on my door and told me that it was them when it should have done been and I had to pay extra postage. When contacting customer service they didn't care less and they didn't even respond with a full sentence it didn't matter that I gave proof I just got literally one word answers plus the books were pretty rough looking. They have great prices but this is at the cost of woeful customer service and a company that does not care just as long as they have the money. it took me about 6 attempts for them to grasp the problem with the usual I am sorry and doing nothing about it. Woeful service and woeful after service only good because they are cheap and have books I want but cant get in the UK.

Long time customer, and satisfied with Availability, Services, Prices, and CSR!
We were introduced to these folks to find
Eusebius' Church History about 17 years ago
by a great friend Steve Fernandes (RIP).
I can't believe that folks are having problems with Christianbooks however I have recommended them successful for years!

Their system of charging your account is so ridiculous. I had the amount of the full order put on hold then I was charged for each group of items as they were shipped out. This brought my account balance almost to negative as it was a large order and they shipped my order out in 3 shipments. Had I known this is the way you are billed, I would of went elsewhere to purchase my items.