Christian Book Distributors Avis 

134
•
TrustScore 1.5 sur 5

1,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This was once a reputable company. However, my wife ordered a number of books from them months ago and we keep getting notices of it being on backorder. Finally, on September 11th we were informed tha... Voir plus

Noté 1 sur 5 étoiles

I'm experiencing the same delay of 3 months with no resolution. Luckily I didn't waste much money - don't know if I'll ever see the refund.

Noté 1 sur 5 étoiles

Book is backordered for months. They don't reply to emails. When you call it's a 30 minute (or more wait). The AI assistant can't cancel orders. Overall EXTREMELY poor experience. I suggest finding a... Voir plus

Noté 1 sur 5 étoiles

First off I tried to verify where the merchandise was coming from didn't want overseas because of the very reason of my complaint. Back log. Then there's no way to cancel the order. The site says C... Voir plus

À propos de l'entreprise

  1. Librairie
  2. aussi dans
  3. Magasin d'articles de loisirs

Informations provenant de diverses sources externes

Christianbook.com is the online home of Christian Book Distributors (CBD), the world's largest distributor of Christian resources. For over 25 years we've offered Christian books, music, Bibles, videos, software, gifts and more at the lowest prices and with unbeatable service.


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1,5

Mauvais

TrustScore 1.5 sur 5

134 avis

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1,5

Tous les avis

(134)

49 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

They seem to have a wide selection of…

They seem to have a wide selection of books. I will be purchasing from them soon for all my homeschooling needs. Friends have ordered from them before and have gotten their stuff in a timely manner. I hope to have the same experience!

28 juillet 2019
Avis spontané
Noté 1 sur 5 étoiles

I homeschool two kids

I homeschool two kids. I ordered 7th grade A.C.E. kits for each of my kids. That's approximately a hundred and seventy books. I spent $455. Evidently they did not have the kits so they shipped all the books thrown in the box in no particular order. Online it showed that they had the kit in stock and no one had the courtesy to call me to ask if this was acceptable. So I am having to take the time to go through and make sure that I have received every single book. Not to mention there's another box coming that I haven't even received yet because they didn't ship it all together. When I called customer service they did not care at all they just offered to send me a shipping label send it back for a refund. When I asked her if she thought this was good customer service she could not answer and stuttered over her words.I asked for a supervisor and got the same attitude. In my opinion if you don't have the product that I ordered you should not send me a different product unless you call me and ask if this is acceptable. Not what I would expect from a Christian company. Not very customer service oriented at all and they don't seem to care if they're keeping the customers happy. They already have no money and know how much of a pain it would be to send it back. I will never order through them again. I will order directly through A.C.E in the future as I have always done in the past. Very disappointing ☹️

26 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Everything went as it should!

I ordered a beautiful ESV Study Bible to Denmark, which was a long trip, but it came within the time period that was shown, and there was no problems at all.

23 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Beyond Satisfied!

I was looking for inexpensive children's science lab coats for a very large group of students. I couldn't find what I was looking for anywhere and that's when I came across a lab coat for only 99 cents on Christian Book. The lab coat was actual REAL, HEAVY DUTY FABRIC, not a cheap plastic or anything, and only 99 cents. I thought it was too good to be true! That's when I started researching about the company before ordering. There were so many mixed reviews, mostly negative. The reviews claimed of not getting the correct product, not receiving the product weeks after purchasing, unhelpful customer service, and losing out on money after not being reimburse. With so many negative reviews I was hesitant to order from this company. Normally I never would have ordered, but I really wanted these lab coats and it would have been impossible to get coats of this quality at that low price from anywhere else, so I didn't want to miss the opportunity. I decided to order as I didn't need the coats for two months (in case the shipment was delayed as the reviews claimed), and they had the option to use PayPal. PayPal's Buyer Protection covers the purchase if the product never arrives or if the product arrives different then ordered (both of the issues other customers had in negative reviews). I figured best case scenario I would get these lab coats for an amazing price, worse case I would be able to file a dispute with PayPal and get my money back. I ordered using PayPal as payment on February 14, 2019... got an email that my product had shipped on February 15, 2019... and received my order within a week. When I got my first box I was very nervous as only 12 out of the 26 coats had arrived and I thought they either ran out of the product (which I could not have only 12, I would have needed one for everyone, all or nothing) or messed up the order as other customers claimed. But within a day or two I got a second box with the rest of my purchase. The lab coats were new, and in great condition! I am so incredibly pleased I was able to have this opportunity to get such a great product at such a low, unheard of cost! I will definitely be viewing the site frequently to see what more they have to offer. I hope I will continue to have the same positive experience for future purchases!

If you are wary about ordering due to other reviews, I recommend that if you aren't on a time constraint give it a try, just be sure to use PayPal to purchase in case there are any issues with the order, you will be protected to get your money back!

26 avril 2019
Avis spontané
Noté 1 sur 5 étoiles

Worst Customer service

I order multiple items and paid for the expedite delivery. I was supposed to get the items deliver on 6/15 and when I call the company they decided to jump my order and told me that I will get my order 4 days later than expected. I told the lady that I paid expedite and she said that they couldn't do nothing that if I want I can decline the delivery or she can send me a shipping label.

At that moment I understood that I made the worst decision of ordering with this company. If I can recommend you something do not purchase from this company. Your business is not important to them and their management don't care about you business. I even sent them an email to contact me to my personal email and I am still waiting for a respond. That tells you how important is for them.

15 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

I have been shopping Christian book.com…

I have been shopping Christian book.com for over ten years. I always have an excellent experience. They have a huge selection and great prices. The few times I had a problem with my order, the customer service was wonderful and helped resolve the issue satisfactorily. I highly recommend Christianbook.com.

3 mai 2018
Avis spontané
Noté 4 sur 5 étoiles

Bin an sich sehr zufrieden mit dem…

Bin an sich sehr zufrieden mit dem Service und dem reichhaltigen Angebot - ebenso klasse Aktionen / Sonderangebote

Allein die Versandkosten sind sehr stark gestiegen und es gibt für internationales Shiping keine verschiedene Auswahlmöglichkeiten. Das wäre noch verbesserungswürdig.

6 mars 2018
Avis spontané
Noté 2 sur 5 étoiles

Packaging sucks! Expensive books arrived damaged?

I have purchased from this company a few times, and is very disappointed with the condition my new books arrive in. If I can find a better bookstore, I will not purchase from this company again.

The first time I order from this company, I purchased a 10 volumes (series) that had the price tag of $224 and some change! Needless to say my books arrived bent up with dents! The packaging was really sucky! For such an expensive order I was surprised that there was absolutely no padding, or any kind protection whatsoever!

Feeling disappointed about such an expensive order, I complained in the survey that pops up after you make a purchase, and someone from the company actually called me to apologize. Furthermore, the person that I spoke with offered to give me 10% off my next purchase. Welp, long story short, I accepted the apology and the 10% discount, and again made a second expensive purchase. --And would you believe, I NEVER got that 10% off that they promised?

--And of course once again, with the second order, I was not at all happy with the condition that my books arrived in.

It's sad because I've purchased used books from an online thrift book store that have arrived with great package protection - looking newer than the new books that I ordered from Christian Book.

As I said before, if possible, I will not purchase from this company again.

17 août 2017
Avis spontané
Noté 5 sur 5 étoiles

Fantastisk!

Jeg bestilte hos CB den 26. Juni og fik bekræftelsesmail med det samme med tracking nr osv.. jeg blev informeret med en mail da de havde sendt den afsted, der stod er der ville gå 2-3 uger før jeg ville modtage det jeg havde bestilt men allerede nu sidder jeg med min pakke i hånden og er super tilfreds. Jeg vil helt klart købe hos CB igen!

4 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Nothing but good things to say about Christianbook.com

I have been placing orders from Christianbook.com for many years now, and I have always been extremely happy with what I have ordered. They have great products at really good prices, especially when they have sales, which they do frequently. If I am looking for a particular Christian book, CBD almost always has the lowest price. Our local Christian bookstore is now offering price matching so that might mean I will purchase a few more things locally, however, I think CBD has many more products than many Christian bookstores. I am very thankful that I found this company many years ago.

21 janvier 2016
Avis spontané
Noté 5 sur 5 étoiles

Nothing but Praises for CBD

I have bought countless times from CBD and have yet to encounter a less than pleasing experience.

The pricing is unbelievably cheap and the quality is superb which I am sure everybody already knows. My husband is absolutely addicted to this website and goes to CBD for all his Bible version needs.

One particular purchase I was very impressed with was an NCV Pocket bible. The bible is extremely attractive and with the quality you can never expect for <5 dollar purchase.

This store is truly heaven sent and will always consider ordering from there for my spiritual literature needs.

3 novembre 2010
Avis spontané
Noté 1 sur 5 étoiles

New homeschooling mom VERY disappointed in this Christian website

I am a new to homeschooling and found this site to be great to look at the different curriculums available. It's website was user-friendly and easy to maneuver through. That's where it stops. Being new at homeschooling, it is difficult to sift through the many curriculums available and to find the proper fit for your child. Like many newbies, I continued what my child used in her private school. When I received the items, I called multiple times to question returns on the curriculum kits, since I already had the student workbooks. I returned several kits initially and was refunded for each individual item. Well, as you progress with homeschooling, you find what works and what doesn't. My child didn't care for traditional methods of schooling, therefore I called again and questioned the return of these items, only to receive reassurance. All of these items were returned within 30 days. Yet, the following 2 other returns on these kits were charged an additional restocking fee. When I squawked, I was told I was suppose to know from the first time that it was a courtesy refund and it wasn't allowed a consecutive time. How is a consumer suppose to know if not warned the first time to beware of buying kits! Especially when the 3 other customer reps that was spoken to, failed to mention that a restocking fee was going to occur. Whatever happened to the saying that the customer is always right? Especially with a CHRISTIAN bookstore? Now I know why the homeschooling books recommend Rainbow Resource Center and fail to mention Christianbook.com. Only if the owners know how their customer service dept conducts themselves!

21 octobre 2009
Avis spontané
Noté 5 sur 5 étoiles

Sådan skal det gøres!

Har handlet her adskillige gange, og har kun haft grund til stor tilfredshed.
Super god service, og rigtig godt overblik over varens gang fra USA til DK.

Kan kun anbefales!

20 avril 2008
Avis spontané

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